Private Group Tour: All the Best Sights

Hello Jeanie. Thank you for providing your feedback about our rather eventful tour. It was a pleasure to delight you and your family with all the best sights Vancouver has to offer. I'd just like to respond with details regarding the delay and organization so other guests are aware of my commitment to quality and service: The delay was caused by an unscheduled pipeline-protest which caused a road-blockage around my tour vehicles parking lot. Protests like these are very rare and often held at designated parts of the city. I did my best to notify your party but could not contact reach you on the number that was provided. Understandably your cell phone was off to avoid roaming charges. Moving forward I'll make sure my tour goers provide an alternate contact number in case their primary number doesn't work. I'll also remember to ask guests for their phone number if they are calling from a caller-ID blocked line. Lastly, in consideration of the two cancellations (which were made well in advance of the booking date) I've already begun implementing a new booking system that will prevent this from happening again. Thank you for the overall positive feedback, patience and understanding. I hope that with this response I'm able to show others the level of care I had for your experience.