Catamaran to Ile aux Cerf: Undersea walk, Parasailing, Tube Riding, Lunch, GRSE

The order of events were not as advertised. It was a separate catamaran trip and a separate water sports event. Had we known this, we would not have booked this trip. Initially, we were taken for the water sports which were good but parasailing was cancelled due to weather. Unfortunately, they were then late taking us to the catamaran trip. This meant we missed our boat. A Mauritian man took us on his speed boat to a different catamaran where people only spoke French. We were stuck on this catamaran for around 2 hours, not knowing what was going on. We were then approached by another speedboat which took us to a catamaran which claimed to be our original. However there was only one other couple who spoke English so we aren’t convinced this was even the catamaran we were meant to be on. Due to the switching between boats, we were not taken to the waterfall which was one of the main reasons we booked the trip. We mentioned this to the catamaran crew who told us there was nothing they could do. The crew were friendly however the whole experience was stressful and unnerving. Very disappointing and falsely advertised. We would not recommend this trip and will be asking Viator to refund us the money.

Good Organizer, punctual and very friendly driver. Had some beautiful moments :) Seen much fishes while the underwater tour. Seen beautiful places and had really fun on the boat. All in all a perfect day!

What a terrible experience!!! After searching for the perfect Catamaran trip for our holiday in Mauritius I choose this one. The blurp states a few key words "luxury' and Max 15 people. Firstly the pick up changed from 7am to 7.30am...with the driver finally arriving at 7.45am. We were thus late for the activities. It was Raining, this is no one's fault. We did the tubing and undersea walk. Both I have done before. Run down equipment. We could not parasail due to rain. There were another 2 couples with us. Then you drive a further 15 mins to the Catamaran. We were wet. When we got there we were told the Catamaran had left already and we would take a speedboat to it. Firstly let's assume it was not raining....that would mean we could of parasailed, correct? That would also mean we would of been an hour later and apparently the Catamaran does not wait...so how on earth would we have the Catamaran that we were told does not Wait!!!! Finally they speedboat us to the Catamaran which does not look anything like the picture. It's old and run down and not Luxury at all. The biggest disappointment was it was packed. There were at least 25 people on it all squashed together. There were 2 other couples with us remember so 6 more to add on a tour that clearly states MAX 15 people. The other couple with us pulled out the reservation ticket and told them this is not what we booked. Long story short all us did not get on....there was no space anyway...and told them to take us back to shore. Back on shore the tour operator Freshverde Holidays acted like we were wrong. All 3 couples booked via Viator. We were not wrong and paid good money for this. The name of the Catamaran we were supposed to get on was Neptune and the staff wore Neptune labeled clothing. I have sent emails to all companies and no response. We were told on shore we would get a partial refund as we did do some of the activities, although dismal and we we did not parasail. DO NOT BOOK. I have done luxury tours to Gabriel Island and they were excellent and not though Viator!!!!

The under sea walk and parasailing was an amazing experience the parasailing was just very short. The catamaran was not a great experience at all, the catamaran was overloaded to many people on there everyone didnt even have a seat had to sit on the roof. The toilets was disgusting and very unhygienic and seeing that its still in COVID time this was not on. Once in a lifetime opportunity. Really disappointed.

The trip was well organised and we enjoyed it very much. We had a friendly private driver throughout the day who picked us up, drove us from the activities to the boat and brought us home safely. Thank you Irshaad! We did the activities first, which was super fun!! Afterwards we entered a speed boat to see the waterfall. From the speedboat we entered the catamaran to have lunch and to sail to the island. The only thing a little disappointing was that we didn’t have time to stop at a snorkelling spot. Otherwise we had a really great day and would definitely recommend this tour!

I booked this excursion and clearly indicated that I was traveling by myself. On the day of pick up, after sitting in front of my hotel for hours, no one came. Since pick up was really early, the company's office was closed. I had to wait for them to open for me to call just for them to tell me that they cancelled my trip because I was a solo traveler. I'm sorry, what? That's what I booked. Then they claimed they called me as well as my hotel to let me know. That was a lie. On top of that, they were not even apologetic. Basically trying to blame me for booking a single ticket. Even though they have the option for a single person/ticket....make it make sense. I got my refund and will never book them again whether single or as a couple. Beware solo travelers....find another company.

This was a great way to try several different water sports, topped off with a catamaran cruise with snorkling stop lunch and plenty ot time to visit beautiful Ile aux Cerfs.

I had imagined that booking through viator would have some credibility but it seems nobody seems to bother. Our main attraction of taking this package was undersea ride which was cancelled due to weather. But when we asked for part refund for this attraction due to cancellation we were refused saying that the attractions are complementary so we cant do anything about it.

Sehr gute Planung und Pünktlichkeit. Das Personal an Bord war sehr freundlich und wir hatten einen sehr schönen Tag auf dem Meer. Sofort gerne wieder.

Cogimos un pack que incluía actividades acuáticas. Una vez realizadas 2/3 el patrón de barco se puso agresivo para que le pagáramos a el algo que ya estaba pagado entre gritos y aspavientos. Una vez llegado a puerto nos anularon la tercera actividad y nadie se pone en contacto conmigo y me toca reclamar menos mal que pague con PayPal. Una mala experiencia que aseguró no volver a reservar te arruinan el día.