Unforgettable Tour to Caesarea, Haifa, Acre and Rosh HaNikra from Tel Aviv

The tour started with a pick up from a hotel nearby which was a bit late. With the big bus we were driving outside of Tel Aviv to a parking lot , 1h has passed since we got picked up. In the parking lot we then got off the bus and had to wait for another bus ( aprox 25 min waiting ). We booked the English tour. We assume, to safe costs , the combined the English speaking tour with the Spanish speaking tour so the mini van was full, the majority of the people in the bus and there was one tour guide. The tour guide would say something in Spanish then repeat in English so it was very disturbing to listen. Since we booked the English tour but didn’t get what we purchased , we were very unhappy already in the beginning of the day. We called viator and were held on the phone for 30+min. After mentioning that this was a majority Spanish speaking tour they were unwilling to refund us and take our money for the English speaking tour we booked. On the phone viator confirmed that the operator would mix the Spanish and English group, however we were not informed about that by viator. We feel betrayed and will take our money back by our bank. The stops itself have great potential however do not do it through this agency, they will shift responsibility to others, will not inform you that what they offered ( English speaking tour) is not what consumers get, and will still try to get your money after admitting that they didn’t sell us what we thought we purchased.

Our tour guide was Abraham and he was very enthusiastic. He was able to make us imagine what these sites must have been like. He brought all of these wonderful sites alive. The most impressive sites I’ve ever seen. The weather was perfect, sunny and cool. I wish we would have options for lunch and it would have been nice to be supplied with water. Tour description should specify that there is a lot of walking.

Incredibly knowledgeable guide who was very responsive to questions. Covered a ton of sites in an efficient manner. Our guide Sivan has a background in archaeology so she was able to contextualize various pieces of the concept of excavation. As the tour covers a wide swath of Middle Eastern history and geography, she really had to know a lot and it was clear that she knew what she was talking about.

It was extremely better than I expected. Efficiently run and well managed. This travel partner is berry orofessional

This was a very average tour. It is a good option to see a bunch of places if you have limited time, however, I would not go in with high hopes for a great tour. Also worth noting that a great deal of learning time was lost since the tour was handled in 2 languages (which I was unaware of when booking, as I typically avoid dual language tours due to the lost time). At the end of the tour, they dropped me off in a different place than the pickup spot (+ further away from my accommodations). Luckily I had data on my phone to use a map to get back to my hotel, otherwise I would have been lost in the dark alone.

Outstanding tour! Our tour guide was superb. We both loved the tour and learned so much!! Thank you!!

The whole tour was spectacular! The tourist guide was perfectly kind, informative and helpful. It was unforgettable just the title says! Everything was went just in order. We have visited so many remarkable places. We've enjoyed every minutes of it! Izrael is such a wonderful country. Wish we could spent more time here! Thanks Viator for these fantastic memories!

I really enjoyed this tour. The tour guide was knowledgeable and went out of his way to ensure that the group had a great time.

Got to see numerous sites. Tour guide was very informative and quite knowledgeable on the history of each area. My favorite was Casarea and Rosh HaNikra. Would recommend if you have little time in Israel and was to see as much as possible.

Norbert the tour guide was very knowledgeable and professional. The itinerary was ambitious - definitely whetted the appetite for more trips (maybe next time focusing on the Bahai Garden for example.)