Departure & Return
Please look out for signage with your name on arrival hall.
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Stroller accessible
- Infant seat available upon reqest with minimal fees of MYR50 per seat per way. Payable direct to driver. Please request during booking.
- Most travelers can participate
- This is a private tour/activity. Only your group will participate
- OPERATED BY SureGoBorneo
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
Learn more about cancellations.
- Face masks required for travelers in public areas
- Face masks required for guides in public areas
- Temperature checks for travelers upon arrival
- Hand sanitizer available to travelers and staff
- Regularly sanitized high-traffic areas
- Gear/equipment sanitized between use
- Transportation vehicles regularly sanitized
- Social distancing enforced throughout experience
- Guides required to regularly wash hands
- Regular temperature checks for staff
- Paid stay-at-home policy for staff with symptoms