Rovaniemi Snowmobile Safari to Reindeer Farm and Santa Claus Village

• Confirmation will be received at time of booking
• Snowmobile tours: the driver of a snowmobile has to be at least 15 years old and hold a valid A or B driver’s license (i.e. car or motorbike).
• It is the customer’s responsibility to know basic English in order to understand the instructions. If the customer does not understand any of the instructions, Wild Nordic shall reserve the right to refuse the customer ́s participation based on safety concerns and necessity to communicate in English during any emergency situation.
• Not wheelchair accessible
• Near public transportation
• Not recommended for travelers with back problems
• Not recommended for pregnant travelers
• All the pick-up times are subject to a 15-minute difference depending on the other participants joining the tours. Customers shall wait for their pick-up in the hotel reception area (or such other area as notified by Wild Nordic)
• No refund of the tours will be made if the customer misses the pick up services as a result of failing to wait at the designated pick-up area. Wild Nordic has the right to charge reasonable expenses arising from such neglect to follow the timetable of the program.
• The driving license must be valid in EU countries. Customers shall bring their valid driving licenses or a copy of such driving license for participating in snowmobiling.
• The snowmobile driver is held liable for any damages caused to the snowmobile. This self-risk amount is a flat-rate of EUR 900 per driver/snowmobile /accident case, without exception or regards to the extent of the damage. If the customer purchases insurance from Wild Nordic for EUR15 (subject to change as advised by Wild Nordic), then the maximum liability of the customer shall be reduced to EUR150 per person.
• Customers are highly encouraged to purchase personal travel insurance (which covers insurance for the activities to be participated);
• If a customer suffers from illness or disabilities (such as heart disease, asthma, diabetes, epilepsy, back or hip problems) that could affect his/her ability to take part in the activities or that she is pregnant, he/she shall prior to participating in the activities consult medical experts as to his/her suitability to participate in the activities. The customer shall acknowledge that he/she participate in the activities to be offered in the Services at his/her own risk in the case that he/she suffers from such illness or disability or pregnancy.
• If a customer is recovering from any illness or the effects of alcohol and/or drug consumption or have recently had any major illnesses or surgery, Wild Nordic shall reserve the right to refuse the customer ́s participation based on safety concerns.
• Wild Nordic shall not be responsible for any valuables of the customers left in the public area while participating in the activities.
• Reservations: Tour reservation is considered confirmed when you receive a written confirmation including confirmation number from Wild Nordic. All bookings, changes and cancellations must be made by e-mail to Wild Nordic during business days on Monday - Friday at 09.00-16.00 Finnish time, minimum one day
• If you feel that there is anything that Wild Nordic needs to know that is not covered here, please provide further details.
• Most travelers can participate
• This tour/activity will have a maximum of 14 travelers
• OPERATED BY Wild Nordic Finland Ltd

• For a full refund, you must cancel at least 24 hours before the experience’s start time.
• If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
• Any changes made less than 24 hours before the experience’s start time will not be accepted.
• Cut-off times are based on the experience’s local time.

Learn more about cancellations.