5 to 6 hours (Approx.)
Offered in: English
A unique experience that draws on all your senses, Xenses Park is home to gravity-defying chambers, dark caves, ziplines, and water park attractions. Each path you take taps into a different part of your senses, ensuring every component of your body is engaged in the experience. Just the right mix of excitement and intrigue, this park is a must-visit for curious travelers who want to push their limits.
- Heighten all your senses at the experiential Xenses Park
- More than 50 different scenarios ensure you don’t get bored
- Stay connected with Wi-Fi access throughout the park
- Free parking, lockers, and showers make the experience worry-free
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restroom, dressing room
lockers & showers
hotel pick up & drop off
Departure & Return
Suppliers and travelers coordinate start times within the given time periods.
8/29/2019 - 12/31/2021
|Monday - Saturday:||08:30 AM - 07:00 PM|
Ticket Redemption Point
Xenses, Carretera Chetumal - Puerto Juárez km 282 MZA 021 Lote 062 Colonia Xcaret, 77710 Playa del Carmen, Q.R., Mexico
- Confirmation will be received at time of booking
- Wheelchair accessible
- Stroller accessible
- Near public transportation
- Infants must sit on laps
- Transportation is wheelchair accessible
- As a preventive measure, before boarding the bus or accessing to each Park, we will take the temperature by using a digital remote device to every visitor, guest and staff member.
- In case your temperature exceeds the 100.4 F (38 C), or if there were symptoms such as cough, throat sore, runny nose, and/or red eyes, the Park's staff reserves the right to allow boarding or accessing to our facilities.
- Most travelers can participate
- OPERATED BY Grupo Xcaret
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
Learn more about cancellations.
Frequently Asked Questions
The answers provided below are based on answers previously given by the tour provider to customers’ questions.
What is the policy on face masks and attendee health during Xenses Admission ?
A:The policies on face masks and attendee health are:
- Face masks required for travelers in public areas
- Face masks required for guides in public areas
- Temperature checks for travelers upon arrival
What is the policy on sanitization during Xenses Admission ?
A:The policies on sanitization are:
- Hand sanitizer available to travelers and staff
- Regularly sanitized high-traffic areas
- Gear/equipment sanitized between use
- Transportation vehicles regularly sanitized
What is the social distancing policy during Xenses Admission ?
A:The policies on social distancing are:
- Social distancing enforced throughout experience
- Contactless payments for gratuities and add-ons
What measures are being taken to ensure staff health & safety during Xenses Admission ?
A:The policies on staff health & safety are:
- Guides required to regularly wash hands
- Regular temperature checks for staff
- Paid stay-at-home policy for staff with symptoms
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