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Priority Access: Xcaret with Transportation

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Playa del Carmen, Mexico

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Free Cancellation
up to 24 hours in advance
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icon6 to 12 hours  (Approx.)
Hotel pickup offered
iconOffered in: English and 1 more

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
Paid stay-at-home policy for staff with symptoms
Contactless payments for gratuities and add-ons
More questions?
(888) 651-9785

Overview

Immerse yourself in the natural splendor of Xcaret Natural Park on a captivating full-day tour from Playa del Carmen. Naturalists and history enthusiasts are sure to adore the fascinating fauna and historical ruins of this enthralling eco-archeological site. Swim in the crystal clear waters of a lagoon; discover the birds, butterflies and beasts of the wild at an underground river; visit ancient archeological sites; then watch the sky burst into explosive color during an extravagant show. Return transportation from your Playa del Carmen hotel is included for your convenience.
  • Day trip to eco-archaeological park Xcaret, located along the Riviera Maya
  • Explore underground river channels and see local wildlife
  • Visit the aquarium, aviary, butterfly pavilion and Mayan Village
  • Swim in a lagoon, snorkel in clear Caribbean waters or lounge on the park's natural beaches
  • Learn the culture, history and traditions of the Mayans
  • Attend a spectacular night show of Mayan and Mexican music, lights and dance
  • Pickup and drop-off from most Playa del Carmen hotels included
Use of lounge chairs, hammocks and rest areas
Life jackets and inner tubes
Water activities in the underground river
Hotel pickup and drop-off
One buffet lunch with fruit-flavored drinks, coffee and one beer
Use of Plus Area facility
Use of snorkeling equipment
Access to beaches, bays and natural pools
More than 40 activities included
Gratuities
Optional activities (you can buy them directly in the park)
Food and drinks (if Xcaret Plus option is not selected)
Souvenir (available to purchase)
Photos (Available to purchase)

Departure Point

Traveler pickup is offered
IMPORTANT INFORMATION: If you need the option of a wheelchair you need to provide the information to the company so then you will get a special minivan with the service, there's no extra cost.
We would like to make it comfortable for you. We will pick you up at your hotel. During the booking, please choose Pickup Location and then select the radio button saying "Please pick me up at" and choose "I don't see my pickup location" from the drop-down then type the hotel name on the box underneath so that we can easily locate your hotel pickup.
If you selected an option with transportation, you must contact Grupo Xcaret at least 24 hours before your activity date to confirm your reservation and arrange transportation
Upon pickup, please present your printed voucher(s) and photo ID in exchange for your activity.

Redemption Instructions:

*IMPORTANT:
As a preventive measure, before boarding the bus or accessing each Park, we will take the temperature by using a digital remote device to every visitor, guest, and staff member.
In case your temperature exceeds the 100.4 F (38 C), or if there were symptoms such as cough, throat sore, runny nose, and/or red eyes, the Park's staff reserves the right to allow boarding or accessing to our facilities.

- If you have purchased an option with transportation, in order to confirm your transportation service please contact Grupo Xcaret at least 24 hours prior to the visit to the park.
- If you have booked an option with transportation within less than 24 hours prior to the visit to the park you must contact Grupo Xcaret immediately.
- Upon your pickup, you must show your photo ID and your printed or digital voucher when boarding the bus.
- To access the park you must go to the ticket office and present your photo ID and your printed or digital voucher.
- The Voucher schedule is informative.
- The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup.
- Tours and days of operation are subject to availability and changes.

Departure Time

8:00 AM
Depart from your Playa del Carmen hotel to begin your exhilarating excursion to the enchanting location of Xcaret. Enjoy the scenery on this short 15-minute ride to the ancient Mayan ceremonial site. 

Descend to subterranean depths beneath the jungle to explore the sprawling limestone caverns. Navigate the underground labyrinth alongside an experienced guide, encountering diverse wildlife such as macaws, raccoons and monkeys as you explore. Listen to captivating tales of ancient rituals before emerging into the bright sunlight at Mayan Village, a historical hub that explains Mayan customs, social dynamics and village infrastructures.   

Enjoy a serene stroll down a peaceful trail, stopping to marvel at interesting archeological sights as you walk. Awaken your senses to the sweet aromas of the orchid garden before immersing yourself in the colorful charm of the butterfly pavilion and coral reef aquarium. 

Revitalise in the refreshing waters of a natural inlet or don snorkelling gear to explore the marine life that resides in the crystal clear pools beside the ocean. Dry off beneath the soothing shade of a palm tree or upon the silken sands of a natural beach. 

As the sun begins to set, either return to your Playa del Carmen hotel or stay for the sparkling spectacle of the Xcaret Mexico Espectacular, an exuberant show in which over 300 vibrant performers depict Mexican and Mayan history throughout the ages. Admire traditional costumes and vivacious dances during this unforgettable experience. Return to your comfortable minivan after the show’s conclusion for your comfortable journey back to your Playa del Carmen hotel. 

Xcaret Plus Option:

Upgrade your Xcarat tour to enjoy the following additions to your expedition: a delicious buffet lunch served with zesty orange juice and lemonade; snorkelling gear and the use of Plus Xcaret’s exclusive facilities; private showers and changing room facilities.
Itinerary
Stop At:  
Xcaret
Xcaret boasts more than 40 aquatic activities, natural attractions and cultural shows, including a butterfly pavilion where native butterflies of the Yucatan Peninsula fly in their natural habitat, a coral reef aquarium, a henequen hacienda with its Museum of Popular Mexican Art and a seven-level Mexican cemetery with 365 tombs! Enjoy access to beaches, bays and natural pools with complimentary lounge chairs, hammocks, lifejackets and inner tubes. Swim or snorkel in the pristine waters of Xcaret’s underground rivers and stroll through the Tropical Jungle Trail. Marvel at the views from the Rotating Scenic Tower, visit the House of Whispers and see the Living Museum of Orchids. At the end of the day, dazzle your senses with a musical spectacle of light and color that takes you on a journey through the history of Mexico since pre-Columbian times. Your admission includes a buffet lunch with one beer and unlimited beverages (soft drinks, flavored waters and coffee) with your food.
Duration: 12 hours 
Admission Ticket Included
Stop At:  
Xcaret Park
Water activities: - Underground River - Blue River - Mayan River - Manatee River - Paradise River - The Inlet - Beaches and Natural Pools
Duration: 6 hours 
Admission Ticket Included
Stop At:  
Xcaret Park
Flora and Fauna: - Butterfly Pavilon - Xcaret Aviary - Crocodiles - Bat Cabe - Jaguar Island - Deer Shelter - Tapir Territory - Mammal Island - Howler Monkeys - Sea Turtles - Tripical Jungle Trail - Coral Reef Aquarium - Natural Museum of Orchids and Bromeliad
Duration: 6 hours 
Admission Ticket Included
Stop At:  
Xcaret Park
Culture: - Main Plaza - Chapel of Guadalupe - Museum of Mexican Folk Art - Mayan Village - Mexican Cementery “Bridge to Paradise” - Stained Glass Plaza - St Francis Assis Chapel - Archeological Sites - Pre-Hispanic Ball Game Court
Duration: 3 hours 
Admission Ticket Included
Stop At:  
Xcaret Park
Performances: - Rotating Scenic Tower - Harp Recital - Pre-hispanic Welcome - Dance of the Owl - Traditional Costume Show - Pre Hispanic Dances - Water Bottle Chimes - Horse Exhibition - Ritual Ceremony of the Voladores (Flying Men) - Xcaret México Espectacular Show.
Duration: 5 hours 
Admission Ticket Included
Stop At:  
Xcaret Park
Dream Activities at extra cost: - Primax (know dolphins intelligence and skills) - Snorkeling Tour - Reef Snuba - Xpá - México Espectacular Dinner - Temascal (Sweat Lodge) - Stingray Encounter - Sea Trek! Stingrays Encounter - Adventure Kids - Otic Candles - Fish Therapy - Xcaret Xclusivo
Duration: 4 hours 
Admission Ticket Not Included
Stop At:  
Xcaret Park
Special Activities at extra cost: - Adrenalina Jetboat Ride (Duration: 10 minutes for instructions / 20 minutes for activity; Minimum age: 9 years, or minimum height of 4.5ft / 137cm) - Sea Trek® (Duration: 15 minutes for instructions / 25 minutes for activity; Minimum age: 8 years - important to try the helmet before the activity) - Snuba® (Duration: 30 minutes for instructions and equipment placement / 30 minutes for activity; Minimum age: 9 years - important to know how to swim)
Duration: 30 minutes
Admission Ticket Not Included
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • As a preventive measure, before boarding the bus or accessing a park, the temperature will be scanned through a digital remote device on every visitor, guest and staff member.
  • Important: Children must be accompanied by an adult
  • Child prices are height dependent: Children over 4.6 feet (1.4 meters) pay the adult price; children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price; all children under 3.2 feet (1 meter) travel free provided they do not occupy a seat
  • Please bring proof of age for children between 4-11 years old.
  • It is recommended that you bring comfortable lightweight clothing, walking shoes or sneakers, biodegradable sunblock, a swimsuit and towel, and an extra change of clothing
  • Near public transportation
  • Infants must sit on laps
  • Not recommended for travelers with back problems
  • For pick up arrangement you must call to confirm your reservation at least 24 hrs before your visit day(before 8PM/20hours local time).
  • The Voucher schedule is informative.
  • Most travelers can participate
  • The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup.
  • Tours and days of operation are subject to availability and changes.
  • In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
  • This tour/activity will have a maximum of 15 travelers
  • OPERATED BY Grupo Xcaret

For a full refund, cancel at least 24 hours in advance of the start date of the experience. Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Priority Access: Xcaret with Transportation?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Priority Access: Xcaret with Transportation.
Q:
What is the policy on sanitization during Priority Access: Xcaret with Transportation?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Priority Access: Xcaret with Transportation.
Q:
What is the social distancing policy during Priority Access: Xcaret with Transportation?
A:
The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Priority Access: Xcaret with Transportation.
Q:
What measures are being taken to ensure staff health & safety during Priority Access: Xcaret with Transportation?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Priority Access: Xcaret with Transportation.
Q:
What is the maximum group size during Priority Access: Xcaret with Transportation?
A:
This activity will have a maximum of 15 travelers.

See all safety measures taken by Priority Access: Xcaret with Transportation.

Reviews

4.5
star-4.5
167 Reviews
5 stars
114
4 stars
30
3 stars
12
2 stars
3
1 star
8
Reviews by Viator travelers
Showing 1-10 of 167 reviews
star-5
Had a great, fun filled day. Lots to...
Thall306
, Nov 2017
Had a great, fun filled day. Lots to see and do in one day. Especially enjoyed the underground river swim and the evening Mexico show.
star-5
Transportation, tourist guide and park...
Giovana U
, Sep 2017
Transportation, tourist guide and park amazing!!
star-5
Great day out! It's full on though...
Ian N
, May 2017
Great day out! It's full on though, not much relaxing time. You'll need biodegradable sun screen to use in the park, which they sell on the coach at a fair price. My girlfriend did a dolphin experience too, which she loved. The show was great, but the food in the show is very traditional..not 4 all!
star-5
We went without kids and stayed the...
christinelivingstone
, May 2017
We went without kids and stayed the whole day, but were never bored! The park is cleverly designed with lots of shaded paths and underground caves - it really helped keep you cool. The evening show is a must-see, but good seats fill up fast. An easy way to get great seating is to buy the dinner and show package. It's relatively inexpensive, open bar, and the food was good. Also get the photo package, it's worth it and there are photo ops everywhere.
star-3
Long day when there is only one time...
Kim H
, Dec 2016
Long day when there is only one time to return to our hotel and too far to take a taxi back. We could have enjoyed the park in 4 hours not 8 but then we don't have kids.
star-4
Great way to spend the day. You can...
Michael L
, Nov 2016
Great way to spend the day. You can be as active or lazy as you want. Lots things to do or just lay around the beach. I used this tour as one of my last things to do as I was pretty tired by the end of the week of activities
star-5
Definitely an experience worth...
Marlene N
, Sep 2016
Definitely an experience worth having. Going the through the underground rivers was amazing. Especially the second time when we swam through the bat cave, the Mayan village and the museum. The show at night was thoroughly entertaining. The games, story and history could not have been taught in a more memorable way.
star-5
I did swimming in the underground...
olivia m
, Jun 2016
I did swimming in the underground river twice! You don't need to know how to swim to do this. The traditional Maya dance was really good and the show at the end was truly knowledgeable as it told you about the Mexican history in an interesting way. Even the horse in the show was dancing lol.
star-4
A nice way to spend the day. My...
Rasha P
, Apr 2016
A nice way to spend the day. My husband and I enjoyed a good buffet meal and beverage along with a lot of activities. It rained while we were there but that was of no concern since we would just get back into the water and continue to enjoy ourselves. That's the nice thing about being at a park with lots of water activities.
star-5
One of our favourite days out. So...
Lynnette H
, Dec 2015
One of our favourite days out. So much to see and do, we did not manage to do everything we had hoped to do. We particularly liked the butterfly house and aviary. We were disappointed with the 'Mexico Spectacular show' which we felt was aimed at the Mexican tourists who already knew the area and traditions.

Product code: 6140PCMXCARET

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