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Xcaret Park Admission Ticket with Underground River Activities Included

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Playa del Carmen, Mexico

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Free Cancellation
up to 24 hours in advance
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icon6 to 12 hours  (Approx.)
iconOffered in: English and 1 more

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
Paid stay-at-home policy for staff with symptoms
Contactless payments for gratuities and add-ons
More questions?
(888) 651-9785

Overview

Guarantee your entry to Playa del Carmen’s Xcaret eco-archeological park by booking your entrance ticket in advance. Combining nature with history, culture, and cuisine, Xcaret boasts more than 40 attractions that guarantee a fun-filled family day out. Witness an exhilarating equestrian show, marvel at nature in the Butterfly Pavillion and on Jaguar Island, and delve into Yucatan history at the Mexican Folk Art Museum. Upgrade to an Xcarat Plus ticket for free use of lockers and snorkel equipment, a buffet lunch, unlimited soft drinks, and a beer.
  • Admission to Xcaret eco-archeological park in Playa del Carmen
  • Guarantee entry to one of the Riviera Maya's or Mexican Caribbean's top attractions
  • Expereince Mexican history, culture, and nature at more than 40 attractions
  • Visit Jaguar Island, watch an equestrian show, swim in underground rivers, and visit history-rich museums
  • Ideal for families
  • Upgrade to Xcaret Plus to enjoy locker and snorkel use, a buffet lunch, unlimited soft drinks, and a beer
Saved to wishlist!
Use of lounge chairs, hammocks and rest areas
Life jackets and inner tubes
Water activities in the underground river
Access to beaches, bays and natural pools
10% discount on some optional activities
Hotel pickup and drop-off
Souvenir photos (available to purchase)
Food and drinks (if Xcaret Plus option is not selected)
Use of snorkeling equipment (if Xcaret Plus option is not selected)
Use of Plus Area facility (if Xcaret Plus option is not selected)

Departure Point

Xcaret, Carretera Chetumal-Puerto Juarez Km. 282, Playa del Carmen 77710 Mexico

Departure Time

Xcaret Basic Admission Ticket
4/12/2020 - 12/31/2021
Monday - Sunday:08:30 AM - 10:00 PM
Xcaret Plus Admission Ticket
4/12/2020 - 12/31/2021
Monday - Sunday:08:30 AM - 10:00 PM

Ticket Redemption Point

Xcaret Park, Carretera Chetúmal Puerto Juárez Kilómetro 282, Solidaridad, 77710 Playa del Carmen, Q.R., Mexico
Make your own way to Xcaret, located in Riviera Maya and easily accessible by car. Your entrance ticket is valid between the hours of 8:30am and 10:30pm, allowing you to arrive at the park at a time to suit your schedule.

Once inside, you’ll have access to more than 40 attractions typical of Mexican history and culture: enrich your cultural knowledge at Mexican Folk Art Museum and Mayan Village; watch captivating performances featuring equestrian acts or Mayan folklore; and discover natural wonders on the Tropical Jungle Trail and Jaguar Island.

See, too, butterflies and marine turtles and opt to sample local wine in the Vino de Mexico Wine Cellar. If you’ve upgraded to Xcaret Plus admission, you’ll enjoy free use of lockers and snorkel equipment, perfect for discovering the Coral Reef Aquarium and Aquatic Paradise.

Plus, you’ll feast on a buffet lunch, unlimited soft drinks, and a beer, all of which are guaranteed to make your day even better.
Itinerary
Stop At:  
Xcaret
Enjoy access to beaches, bays and natural pools with complimentary lounge chairs, hammocks, lifejackets and inner tubes. Swim or snorkel in the pristine waters of Xcaret’s underground rivers and stroll through the Tropical Jungle Trail. Marvel at the views from the Rotating Scenic Tower, visit the House of Whispers and see the Living Museum of Orchids. At the end of the day, dazzle your senses with a musical spectacle of light and color that takes you on a journey through the history of Mexico since pre-Columbian times.
Admission Ticket Included
  • Confirmation will be received at time of booking
  • Not recommended for pregnant women or people with back problems
  • Operates in all weather conditions, please dress appropriately
  • It is recommended that you wear a swimsuit, comfortable shoes and clothes
  • Please bring biodegradable sunscreen and cash or credit card for food and souvenir purchases
  • Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price
  • Children must be accompanied by an adult
  • Wheelchair accessible
  • Stroller accessible
  • Near public transportation
  • Infants must sit on laps
  • Infant seats available
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • As a preventive measure, before boarding the bus or accessing a park, the temperature will be scanned through a digital remote device on every visitor, guest, México Destination Club member, and coworker. In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
  • Most travelers can participate
  • OPERATED BY Grupo Xcaret

For a full refund, cancel at least 24 hours in advance of the start date of the experience. Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Xcaret Park Admission Ticket with Underground River Activities Included?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Xcaret Park Admission Ticket with Underground River Activities Included.
Q:
What is the policy on sanitization during Xcaret Park Admission Ticket with Underground River Activities Included?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Xcaret Park Admission Ticket with Underground River Activities Included.
Q:
What is the social distancing policy during Xcaret Park Admission Ticket with Underground River Activities Included?
A:
The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Xcaret Park Admission Ticket with Underground River Activities Included.
Q:
What measures are being taken to ensure staff health & safety during Xcaret Park Admission Ticket with Underground River Activities Included?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Xcaret Park Admission Ticket with Underground River Activities Included.

Traveler Tips


  • "However, I recommend you do arrive early, rest at the beach for an hour or two so you do have the energy to watch the night show." See review

Reviews

4.5
star-4.5
357 Reviews
Reviews by Viator travelers
Showing 1-9 of 357 reviews
star-5
Great experience
Isaac
, Mar 2020
better than expected, a true adventure. So much to do and great restaurants to eat at throughout the park. I read the reviews to not get there too early to have enough energy to watch the night show. However, I recommend you do arrive early, rest at the beach for an hour or two so you do have the energy to watch the night show. While Viator is a great option if you are buying last-minute tix, you can go to the park and buy tickets at the box office, it is usually not sold out.
HelpfulHelpful
star-3
Only three stars because we were...
Philip M
, Oct 2017
Only three stars because we were frustrated that they made us wait in line to enter while they kept taking people outside the line to the front ahead of us when the line clearly stated that the line we were in was for PRE PAID internet. I think Viator would be interested to know this. The people taken to the front were all locals who had to produce a means of payment like a credit card, while we had paid ahead, and it's not cheap to then be treated this way. One of our party was affected by the crush of people in the heat and humidity and almost fainted, while group after group went ahead. The lady on the outside of the booth kept pointing to us indicating that we were next, and the man in the booth kept shaking his head. I guess tourists are treated with some disdain here. The place itself is beautiful, but outside of what we paid for, any of the extras are extremely expensive. It's a long walk to anywhere and the signage is poor to take you back to the lockers and entrance. Then on the way back the taxi ride magically increased in price from 130 pesos to go there to 250 to come back to the hotel. We only had 200 in pesos, so they finally agreed to that.
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star-4
Great tour! Love the eco theme...
Kevin W
, Mar 2017
Great tour! Love the eco theme. Underground River Swim was awesome 45 min. Natural pools very cool. Take 2 days! Can't see it all in one day. Definitely stay for the night show, very much worth it! Highly recommended!
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star-5
Absolutely a wonderful experience...
sanaqvi51
, Feb 2017
Absolutely a wonderful experience. The best part for us was the float trip, and the show from 7-9pm. Luckily, we'd been to Chichen Itza the prior day, so we were familiar with some key aspects of the mayan culture, which were enacted in this 7-9pm show at the park. So we suggest you do Chichen Itza before going to Xcaret Park.
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star-5
What a wonderful park. Enjoyed every...
Lina H
, Jan 2017
What a wonderful park. Enjoyed every minute of it. The zoo, with one puma, one jaguar and one tapir is probably the least interesting part but they have a wonderful butterfly habitat and a separate one for the birds. We saw the voladors, then swam down the river which was a lot of fun, then caught the show of the prehispanic dances and stayed for the two hour show at night, which is worth the price in itself...the lunch was great, we chose the international buffet style which had lots of choices and soft drinks at will. Definitively a must visit, Lina
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star-4
This tour would be great for a...
maggie f
, Jan 2017
This tour would be great for a family with small kids. Not very entertaining for adults. Xplor park seems a bit more appropriate for the more adventurous.
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star-4
This was a fun day! The family had...
Marce S
, Dec 2016
This was a fun day! The family had a great time seeing all the animals and checking out the activities. The lunch was the best buffet lunch we had in Mexico! I highly recommend Xcaret for a fun day.
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star-5
Experiencia alucinante
lidiaesterc2018
, Sep 2019
Fuimos por nuestros medios, sólo compramos las entradas a través de la agencia y todo resultó perfecto. El parque es espectacular!! Digno de visitar y los servicios contratados cumplieron ampliamente nuestras expectativas. Todo muy bien.
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star-5
Excelente
Arleydis G
, Apr 2019
Excelente, las extracciones, comida y shows, se los recimiendo para los ninos pequenos, Un ambiente natural; un parque q sin dudas se debe visitar
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Product code: 6140P17

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