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Tulum Cenote And Swim With Turtles From Playa Del Carmen

star-4.510 Reviews
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Playa del Carmen, Mexico
Tulum Cenote And Swim With Turtles From Playa Del Carmen

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Number of travelers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults11 Adults12 Adults13 Adults14 Adults15 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children10 Children11 Children12 Children13 Children14 Children15 Children
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon9 to 10 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more

Overview

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Air-conditioned vehicle
Tulum ruins ticket
Guide
Use of Snorkeling equipment
Lunch
Box Lunch with sandwhich, fruit, juice and sweet
Bottled water
Tax marine 12 USD per person
Gratuities

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7:00 AM

Please arrive 45 minutes before your selected start time for pickup. Your operator can coordinate exact time and location.

This tour runs for costumer staying in Hotels from Puerto Morelos City To Dreams Hotel in Tulum Area. From Bahia Petempich to Cancun we dont provide the service. We dont provide pick up service in Tulum City and Tulum Hotel Zone. For costumers staying in Tulum the meeting point is the #TULUM signal on the way to the Tulum ruins, near close to "Tulum Tower", In the archaeological area mall center. The address is AVENIDA YALKU LT 10 FRACCION 3, Av. Tulum, RUINAS, 77760 Tulum, Q.R. Costumers staying in aparments or houses in Playa del Carmen we pick up them in our meeting points in the Down Town. We´ll provide the nearest meeting point to the aparment or house to you the afternoon before to the tour.
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Not recommended for travelers with back problems
  • No heart problems or other serious medical conditions
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 18 travelers
  • OPERATED BY Cancun Bay Tours
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Tulum Cenote And Swim With Turtles From Playa Del Carmen ?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Tulum Cenote And Swim With Turtles From Playa Del Carmen .
Q:
What is the policy on sanitization during Tulum Cenote And Swim With Turtles From Playa Del Carmen ?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Tulum Cenote And Swim With Turtles From Playa Del Carmen .
Q:
What is the social distancing policy during Tulum Cenote And Swim With Turtles From Playa Del Carmen ?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Tulum Cenote And Swim With Turtles From Playa Del Carmen .
Q:
What measures are being taken to ensure staff health & safety during Tulum Cenote And Swim With Turtles From Playa Del Carmen ?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Tulum Cenote And Swim With Turtles From Playa Del Carmen .

Traveler Photos

Traveler Tips


  • "My husband and I recommend this excursion at 200% !" See review

Reviews

4.5
star-4.5
10 Reviews
4 stars
0
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Reviews by Viator travelers

Showing 1-3 of 10 reviews
star-3
Just ok
Elizabeth_P
, Jun 2021
The swimming with turtles wasn't a bad experience. It was a bit crowded and so we only saw maybe 3 turtles and one sting ray. The trip to Tulum was canceled due to COVID at the site and so we didn't get to go there or have lunch. The tour operator refunded us $20 per person. The cenotes was disappointing because we went to Casa Tortuga and they have 4 cenotes there but we were only allowed to do one. The tour guide Rocco was entertaining.
star-5
Book this one!
Kira_R
, Apr 2021
Loved loved loved this tour!!! There was something for everyone and it was the perfect balance between history, culture and water fun! We saw so many incredible things and the tour guides were amazing! We saw so many sea turtles and beautiful fish, saw a sting ray too. We got fishy pedicures in the cenote too ;) We got to spend the whole day learning and exploring from Adrian, Juan Roko and Aturo :) HIGHLY RECOMMEND!
star-5
One of the most memorable moment during our vacation trip.
charlottevanacker89
, Feb 2020
My husband and I recommend this excursion at 200% ! Tulum was gorgeous but I think we could have had better information from the guide that assisted us (big big group, we've been split in smaller ones). The best parts are definitely the Hilarios Cave and Akumal beach (just 9-10people). This cave is quite unique, the entrance a little bit impressive (yeah, the whole is small and you don't see the bottom from the top) but at the end it is not scary. There is a line you can hold, you're floating with the life jacket, you never have to put the head in the water. We saw plenty of stalactite and stalagmite and even bats. Our tour guide was amazing and extremely helpful. The lunch buffet was nice and then the time at Akumal beach was awesome. The beach itself is wonderful and what you get to see underneath even more beautiful. I know the point is to see turtles but there is even more. A big yes for this excursion ! To know : we were picked up early (7:20am) from hotel at Playa del Carmen but left for the excursion only at 9:15-9:30 because everybody is meeting at the same place and then people get distributed into smaller groups. I should have take a breakfast with me.

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