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Playa del Carmen Private Transportation From-To Cancun Airport

star-4.5120 Reviews
|
Playa del Carmen, Mexico
Playa del Carmen Private Transportation From-To Cancun Airport

From $33.34

Price varies by group size

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Number of travelers
0 travelers1 traveler2 travelers3 travelers4 travelers5 travelers6 travelers7 travelers8 travelers
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon45 to 55 minutes  (approx.)
Pickup offered
Mobile ticket
iconOffered in: English and 1 more

Overview

Pre-book your airport transfers from Cancun International Airport to Playa del Carmen to save time and avoid the stress of seeking out a taxi on arrival. You can choose from one-way transfers to or from the airport, or book a round-trip service for added convenience. If you're getting picked up at the airport, your driver will monitor your flight in case of any delay.
  • Save time and avoid stress by pre-booking your airport transfers
  • Your driver will monitor your flight in case of delays
  • Choose from one-way or round-trip service
  • Private transfer for just you and your party
Saved to wishlist!
All taxes, fees and handling charges
Hotel/port pickup and drop-off
Pickup and drop-off from designated meeting points
Private tour
Transport by private vehicle
Food and drinks, unless specified
This operator has two meet-up options available. You can either meet at the departure point below or select a location for pick-up.
  • Playa del Carmen , Playa del Carmen, Playa del Carmen, Yucatan Peninsula
  • Cancun International Airport , Cancun - Chetumal Km 22, 77565 Cancún, Q.R., Mexico
  • Cancun Airport , Cancun Mexico
  • Playa del Carmen , Playa del Carmen, Playa del Carmen, Yucatan Peninsula
  • Playacar , Playacar, Playa del Carmen, Quintana Roo, Mexico
  • Suppliers and travelers coordinate start times within the given time periods.
    Arrival - Airport → Hotel
    5/11/2021 - 10/4/2022
    Monday - Sunday:07:00 AM - 08:00 PM
    Departure - Hotel → Airport
    10/31/2018 - 12/31/2025
    Monday - Sunday:12:00 AM - 11:30 PM
    Round Trip
    10/31/2018 - 10/4/2022
    Monday - Sunday:05:00 AM - 10:00 PM
    This activity ends in a different location. See details below:
  • Playa del Carmen , Playa del Carmen, Quintana Roo, Mexico
  • Cancun International Airport , Cancun - Chetumal Km 22, 77565 Cancún, Q.R., Mexico
  • Best private transportation from Cancun Airport ot Playa del Carmen, and back!
    • Confirmation will be received at time of booking
    • Not wheelchair accessible
    • At time of booking, Passengers that arrive to Cancun Airport must provide the following information at time of booking: airline name, flight arrival time, flight number, departure city
    • At the time of booking, Passengers that depart to Cancun Airport must provide the following information at time of booking: airline name, flight departure time, flight number, arrival city
    • Stroller accessible
    • Service animals allowed
    • Near public transportation
    • Infant seats available
    • Most travelers can participate
    • This is a private tour/activity. Only your group will participate
    • OPERATED BY eTransfers
    You can cancel up to 24 hours in advance of the experience for a full refund.
    • For a full refund, you must cancel at least 24 hours before the experience’s start time.
    • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
    • Any changes made less than 24 hours before the experience’s start time will not be accepted.
    • Cut-off times are based on the experience’s local time.

    Learn more about cancellations.

    The answers provided below are based on answers previously given by the tour provider to customers’ questions.
    Q:
    What is the policy on face masks and attendee health during Playa del Carmen Private Transportation From-To Cancun Airport?
    A:The policy on face masks and attendee health is:

    • Face masks required for guides in public areas
    See all safety measures taken by Playa del Carmen Private Transportation From-To Cancun Airport.
    Q:
    What is the policy on sanitization during Playa del Carmen Private Transportation From-To Cancun Airport?
    A:The policies on sanitization are:

    • Hand sanitizer available to travelers and staff
    • Gear/equipment sanitized between use
    • Transportation vehicles regularly sanitized
    See all safety measures taken by Playa del Carmen Private Transportation From-To Cancun Airport.
    Q:
    What measures are being taken to ensure staff health & safety during Playa del Carmen Private Transportation From-To Cancun Airport?
    A:The policies on staff health & safety are:

    • Guides required to regularly wash hands
    • Regular temperature checks for staff
    See all safety measures taken by Playa del Carmen Private Transportation From-To Cancun Airport.

    Traveler Photos

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    Reviews

    4.5
    star-4.5
    120 Reviews

    Reviews by Viator travelers

    Showing 1-10 of 120 reviews
    star-1
    PLAYA DEL CARMEN TRIP IS NOT INCLUDED IN THE PRICE... THIS IS A TRANSFER TO CANCUN HOTELS ONLY
    Cynthia_D
    , May 2022
    the Price is a scam. upon arriving to cancun i was charged an additional $27 dollars (appart from the $65 already paid) because this trip is ONLY TO TAKE YOU TO A HOTEL IN CANCUN. even thought the title clearly states PLAYA DEL CARMEN PRIVATE TRANSPORTATION FROM CANCUN AIRPORT....... NOPE!!! you gotta pay if you want them to take you to playa....... just get a taxi at the airport..... they will take you to playa for 50$ dollars.... this is a waste of money and a WELL ORCHESTRATED SCAM!
    star-5
    Such good service/Muy bien servicio
    Samantha_M
    , May 2022
    Era muy fácil encontrar al señor que nos estaba esperando. Todos los trabajadores eran muy amables. Nuestro chauffeur también era amable y nos dio un buen tour de Playa del Carmen para que nos ubiquemos. Recomiendo 100% It was very easy to find the people who work for eTransfer. They were all very nice. Our driver was also super nice and gave us a great tour of Playa del Carmen so we can orient ourselves. Recommend 100%
    star-5
    Perfect 5 STAR Experience!
    Jamie_B
    , May 2022
    My driver was incredible! Great conversation regarding life in Mexico. Give this guy a raise / he deserves it.
    star-5
    I loved everything! They...
    Ashley_H
    , May 2022
    I loved everything! They were very speedy with replying and made me feel so comfortable! The driver even left me listen to my music! I loved it. 🥹
    star-5
    Ladies alone
    Janet_R
    , May 2022
    Traveling with my sister first visit to Cancun, nervous about transfer from airport to resort, eReservations was helpful in the confusion at transportation area. Highly recommend them👍
    star-5
    Everyone was very...
    Lora_L
    , May 2022
    Everyone was very friendly and helpful. I want to thank the driver for his patience. I didn't stop to get money before I left the airport and I ended up going back inside to find a ATM. My mistake in not getting money before leaving the airport meant he was waiting for me to finish. He was was very nice about it. He immediately offered me water and made sure I comfortable.The ride was smooth and relaxed. He played some popular Mexican and American music, which I thoroughly enjoyed. Granted this was one way, but if this is indicative of their level of service I would highly recommend this company. And please don't make your driver wait if you can avoid it.☺️
    star-5
    Transfer
    Michele_R
    , May 2022
    They worked out a gate issue we had. Part of our group landed in a different location in the airport. They were flexible and made it easy to get everyone. no problem.
    star-5
    Efficient and Cost effective Transfer
    William_C
    , Apr 2022
    The transport was clean and of good quality. The driver was punctual. The information provided was excellent
    star-5
    Super driver and super company
    ROBERT_C
    , Apr 2022
    The driver was prompt, courteous, and cheerfully helped with the bags. The website was easy to navigate and they follow up by the company was very good
    1 traveler found this review helpful
    star-4
    Patient, Kind, and Timely!
    Jontue_L
    , Apr 2022
    Etransfers was kind and patience with us. We ran into an issue where our groups were arriving in separate terminals and at Cancun you can't get to them by walking so etransfers were patient with us to wait for our friends to arrive to pick them up and then us next. It did require a lot of Google translate, but we got to where we needed. Not a compliant, but watch is that they charged us an extra $5 to pick us up at 2 terminals so have cash on you if you end up in the same scenario
    1 traveler found this review helpful
    star-5
    They made a part of our honeymoon trip as smooth as possible!
    Chishan_J
    , Apr 2022
    We used their shuttle service as a part of our local travel from Cancun airport to Cozumel. They were communicative, friendly, and made sure we were safe and undisturbed during our travel. We were the only couple in the van both ways!
    star-5
    Resort to airport
    Scott_L
    , Apr 2022
    Great service, would recommend. Great communication and showed up right on time. Van was clean and the drive was very professional.
    star-5
    Stress Free Travel
    Cassandra_B
    , Apr 2022
    Communication prior to our arrival in Cancun was very clear and came promptly after booking. Our pick up at the airport was very efficient and the driver was easy to find despite the very busy airport. Our driver for the return trip to the airport from the hotel was perfectly, exactly on time, eliminating any stress for me. Both drivers were friendly, safe, and gave us a great, stress-free start and end to our trip.
    star-5
    Smooth
    DOUG_M
    , Apr 2022
    The driver was on time and pleasant,the van was nice and cool as in temperature. An overall great experience
    star-5
    Quick, courteous and easy
    Richard_J
    , Apr 2022
    Our flight was delayed over an hour and it wasn't s problem. The service was fast, easy and courteous. I'll be using eTransfers again.
    star-5
    Good job!
    Dayton_O
    , Apr 2022
    Very prompt and organized. It was a bit confusing upon arriving at Cancun airport with long delays getting luggage, then trying to find our driver. Texting helped and it all worked out. Thanks!
    star-2
    Stressful, did work out
    Anita_S
    , Mar 2022
    Couldn't find driver. Called and told he was there in a white van with logo, wearing a blue uniform. Had resort employee help us . Did eventually find him, white SUV, no logo, wearing white shirt. Rest of trip went fine.
    star-1
    Horrific
    Julie_G
    , Mar 2022
    waiting almost 2 hours at the airport for our ride, which was meant to be private. It was not - have not been contacted regarding any compensation.
    star-1
    Unreliable provider
    Alessandro_F
    , Mar 2022
    I was waiting for a confirmed pickup at our hotel at 12:15 to go to the airport. As at 12:25 I did not see anyone I messaged them and I received a reply that they were not going to pick us up because of a protest on the road to the airport was causing delays. I understand that they are not responsible for the protest, but if they advised me sooner I could have arranged alternative transportation. Once they told me I scrambled to find a taxi, which took some time to arrive, the protest was there and we arrived at the airport late for our flight. If the advised us right away we would have made in time. Very unprofessional and unreliable service, never again
    star-1
    I’ve been ripped of !!!!
    Chlo_F
    , Mar 2022
    I ordered a transfer to the airport the day before my departure. After I made my reservation I received a message from two different numbers and I told both that the date was wrong on the reservation (they had taken into account March 16 instead of March 14). I got a quick response so I was happy but it didn't happen as planned. The day D the vehicle was on time, one went up in it with my spouse and there a car of cab of the town of Playa stopped in front of us and prevented the driver from leaving. It happens that the agencies of transfer do not have the right to recover tourists to bring them to the airport not to make competition with the cab. Moreover it is more expensive to take their service (59€) than a normal cab (800 pesos=40€). So my transfer driver tells me he can't take me because the cab driver took his license plate. He tells me that another authorized car will arrive in 20 minutes (so they are aware that they are outside the law). We were supposed to be at the airport at 2pm and it was 1:30pm after all that drama. 20 minutes later, still no car, and the driver tells me to take a cab and that we will be refunded. So I paid a cab on top of that... And I don't know if I will ever get my money back. I don't recommend to use their services at all.

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