Departure & Return
Departure PointTraveler pickup is offered
You must contact Cancun Experience at least 24 hours before your product date to confirm your reservation and arrange transportation, if you book within 24 hours please contact immediately. Use the contact details on your confirmation/voucher.
If your hotel is outside of the coverage area, you will be asked to meet the tour at a designated meeting point.
- Confirmation will be received at time of booking
- Not wheelchair accessible
- You must be 11 or older.
- Most travelers can participate
- This tour/activity will have a maximum of 30 travelers
- OPERATED BY Cancun Travel Experience
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Learn more about cancellations.
- Face masks required for guides in public areas
- Temperature checks for travelers upon arrival
- Hand sanitizer available to travelers and staff
- Regularly sanitized high-traffic areas
- Gear/equipment sanitized between use
- Transportation vehicles regularly sanitized
- Social distancing enforced throughout experience
- Guides required to regularly wash hands
- Regular temperature checks for staff
See all safety measures taken by Luxury Sunset Cruise from Riviera Maya.