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From Riviera Maya Visit a Cenote and Swim with Turtles in Akumal

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Playa del Carmen, Mexico
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From $62.10

$69.00  Save $6.90

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Number of travelers
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Free Cancellation
up to 24 hours in advance
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icon6 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more
Good for avoiding crowds

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
Paid stay-at-home policy for staff with symptoms
Contactless payments for gratuities and add-ons
More questions?
(888) 651-9785

Overview

Saved to wishlist!
Air-conditioned vehicle
Guide
Use of Snorkeling equipment
Snacks
Liability insurance
Tax marine 10 USD per person
Photos
Gratuities

Departure Point

Traveler pickup is offered
This tour runs for costumer staying in Hotels from Puerto Morelos City To Dreams Hotel in Tulum Area. From Bahia Petempich to Cancun we dont provide the service.

If you are going to stay in Tulum Hotel Zone or Tulum Down Town the meeting point for all the travellers is Super Market Super Aki in Tulum city entrance. We dont provide hotel pick up service in Tulum.

Costumers staying in aparments or houses in Playa del Carmen we pick up them in our meeting points in the Down Town. We´ll provide the nearest meeting point to the aparment or house to you the afternoon before to the tour.

Departure Time

7:00 AM
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 18 travelers
  • OPERATED BY NS Tours Mexico

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during From Riviera Maya Visit a Cenote and Swim with Turtles in Akumal?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by From Riviera Maya Visit a Cenote and Swim with Turtles in Akumal.
Q:
What is the policy on sanitization during From Riviera Maya Visit a Cenote and Swim with Turtles in Akumal?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by From Riviera Maya Visit a Cenote and Swim with Turtles in Akumal.
Q:
What is the social distancing policy during From Riviera Maya Visit a Cenote and Swim with Turtles in Akumal?
A:
The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by From Riviera Maya Visit a Cenote and Swim with Turtles in Akumal.
Q:
What measures are being taken to ensure staff health & safety during From Riviera Maya Visit a Cenote and Swim with Turtles in Akumal?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by From Riviera Maya Visit a Cenote and Swim with Turtles in Akumal.
Q:
What is the maximum group size during From Riviera Maya Visit a Cenote and Swim with Turtles in Akumal?
A:
This activity will have a maximum of 18 travelers.

See all safety measures taken by From Riviera Maya Visit a Cenote and Swim with Turtles in Akumal.

Reviews

4.0
star-4
22 Reviews
Reviews by Viator travelers
Showing 1-6 of 22 reviews
star-5
Fun amazing experience!
Janelle_T
, Sep 2020
Gonzalo was amazing and very accommodating as well as Felix our driver. We had an amazing experience!
HelpfulHelpful
star-2
Cenote and swimming with the turtles
Noel
, Feb 2020
We took the trip and it was ok. At the meeting place we were put into a big lineup where we had to pay for an environment pass or such thing, that was ok but it took forever. Then we went to a meeting place where we met with a guide who said he was ready to go in 2 minutes, we’ll 30 minutes later we are ready and get onto a bus then taken off and put onto another bus. We headed out and 5 minutes later we were at the cenote. We could have walked there faster than all the waiting. All together it was a disorganized trip. At the snorkeling with the turtles we were told that we had to wear a life vest and it was law. I said that when snorkeling I like to dive down in the water to look around, that’s what snorkeling is about. They wouldn’t have any of that so I complied and wore the vest. We go in the water and the guide has his vest but doesn’t wear it the whole time, just puts it under his chest and swims, that’s not going to do him any good!! I won’t take another trip with your company again.
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star-4
Saw one turtle!
ltroc
, Jan 2020
For the most part it was a good trip! Though we had to pay 10 US dollars per person at the entrance and we didnt bring any cash with us. Thought they allowed us to pay when they dropped us off at our hotel We saw a one sting ray and one turtle.... way happy with that cause you cant predict wild life but o would have likes longer to snorkle!
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star-2
We saw turtles...
ronaldsik
, Dec 2019
First off, this is billed as an English tour. It is not. I think the only English words the tour guide knew were, "hurry up" and "follow me". The tour picks you up at 7:00. There is a transfer and a drop of at a location where dozens of other tours check in so there is a long line. The cenote is 40 minutes from playa, but you do not see it until after 9:00. It is beautiful, and we were able to see turtles in Akumal. However, everything else was a complete mess.
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star-5
Highly Recommend
Patrick S
, Aug 2019
Of all the tours we took on this trip, this was the greatest value. Our guide, Oscar was fantastic. He stressed care and respect of the environment including the cenotes and the turtles' own mileau. This was more than a tour; it was a spiritual learning experience. Highly recommend taking this tour with Oscar!
HelpfulHelpful
star-4
EXCURSION EXPRESS
lauravh1986
, Nov 2019
primero fuimos a un cenote muy bonito y estabamos solos, eso fue genial!!! luego nos dieron fruta para desayunar y fuimos a Akumal a bañarnos con las tortugas en su habitat. fue corto pero intenso.
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Product code: 130058P1

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