Half-Day Sea Turtle and Cenote Snorkeling Tour from Cancun & Riviera Maya

The trip was amazing, we got to see three turtles, the water was warm and clear, the cenote snorkeling was very cool as well. Highly recommend, the tour guide and photographer were very polite knowledgeable end genuinely loved what they do. The only issue we had was that we received an email to be picked up at 6:30 when it was actually 7:30. Had to get up much earlier than needed, I am not sure where the miscommunication was.

We are a family of four and have been on many, many tours over the years. Our expectations are never very high and we expect very little, so this review isn't about them not meeting our lofty expectations, it's for people who want a truthful description of what you are going to get. Don't waste your money, not with this company at least. You'll get crammed into a crowded bus and make numerous stops, including their main office to pick up all the supplies they need for the trip. Among some of our stops, were a gas station to pick up the photographer the only good part of the trip and another gas station, so the tour guide could talk on her phone for almost 45 minutes. It ended up they wanted to wait for another tour bus, so they could maximize the people they cram onto the boat you'll get on. It's advertised as some secluded marine preserve. It's actually a public beach, with wooden sheds for bathrooms, where they require 10 pesos per person to use the restroom. You are promised you'll see turtles or your money back. Of course you'll see turtles, because one of the boats drops a huge bag of dead fish to chum the water and attract turtles, not that I care, it's just funny considering the big speech about keeping things in their natural state and preserving nature. They say they'll provide you with snacks and drinks, but be warned. You'll roll into a crowded beach, with cheap boats spewing motor oil into the water. The snacks amounted to 6 bananas divided between 13 people and bottled water or coke. You'll snorkel for about 15 minutes, crammed between boats and tons of people. After this, you'll drive about another hour and a half, then spend another 30 minutes driving in a half broken bus, through jungle roads. The tour guide will laugh and call it a Mayan Massage. Most people were ready to throw up after the ride and some actually did. You'll proceed to a cave about the size an average living room, walk around, then leave and walk about 1/4 mile to a cenote. The cave and cenote are on private land and the tour company has a contract with the landowner, so don't expect much at all. Think garden hose, hole in the ground and wooden shack. You'll snorkel after climbing down a cheap wooden set of stairs that are extremely dangerous for children or older people. Absolutely wear a full 3mm wetsuit or you'll freeze in the water, which is shallow and there's nothing to see in the water anyway. If you have kids, make sure they wear a full, thick wetsuit. Several children on our tour had lips beginning to turn blue and were dangerously close to serious hypothermia. The best part, they only hand out about 3 flashlights for about 12 people, 1 for the fist person, the last person and someone in the middle, so unless you have a flashlight, you won't see anything. After that, you'll get a terrible meal of rice and watery meat, at what can only be described as a shack in the jungle. After this, you'll ride the vomit comet back through the jungle and the tour company will drop themselves off first, at their main office, leaving only the guy driving the bus. It's all about getting as much money as they can, with the least amount of effort. Our tour guide, Nadia, was horribly inept, but that didn't stop her from pleading for tips and begging for a good review. The photographer was the best part of the entire tour, with a lot of photos only costing 35, which come on a flash drive. The photographer really did an amazing job and you'll be very happy with the photos. At the end of the day, that's all you'll want to remember, after about 11 hours, where only about 1 hour is actually spent exploring the cave or snorkeling. Save your money and instead, look for a much better tour. I'd recommend the Isla Contoy Day Trip: Snorkeling at Ixlache Reef and Eco-Paradise Tour.