ATV Phuket Tours

Hey many thanks for the great review we really appreciate you taking the time to write it. Glad you enjoyed the atvs its a great day out, if your solo or in a group we will take care of you.

Very disappointed in this review what an absolute blatant lie. This is what's wrong with the world today. People like you can go around trying destroy people's business. You were contacted the day before to confirm the booking, you requested a date change to 16 or 17 when I pointed out you were already booked on 16th you said keep the original booking date which we did. The driver arrived at your hotel on time and subsequently waited 30 minutes while I tried to contact you by phone and message with no responce. Two days later I got a message requesting a refund as you cancelled your whole trip "Travel date jeu., janv. 16, 2020 Reason for request I canceled my entire trip." So because you either slept in or changed your plans you did not go on the tour, then expect a refund 2 days later. If you had told us day before you couldn't go no issues, but to expect a refund after we already booked you 2 ATVs and the driver went out if his way to your hotel which is not on our usual route we could not issue a refund. Saddens me people like you exist, blame everyone else for your mistake and when we cannot issue a refund we get a bad review like this. Totally out of order you should be ashamed of yourself. Anyone reading this review we are very fair when it comes to cancellation within 24 hours but to request one 2 days after the event we cannot do. The ATVs could have been sold to others and the driver wasted an hour going to pick up guest this all costs