Tootbus Paris Discovery: Hop-On Hop-Off Bus Tour

Interesting tour, especially as an introduction overview to Paris. But quite a challenge getting an internet connection to bring up the booking confirmation electronically. So I recommend to have a printed confirmation.

We had with 5 persons bought tickets for two days. The activity on internet claims that there are 3 lines active, also the map shows three lines, so we wait at a stop (hard to find) but nothing came, we downloaded app and called the company they said just 1 line was working, we went to a different station but no stop was to be found, The other one was only at night we Where with children so that was no option, so we decided to give up saterday We tried the next day on Sunday 26 September went to place de la Concorde, and checked om the app, they said the time table was every 30 minutes, so first waiting time was 38 minutes, but the waiting time changed every five minutes until thr waiting time was 108 minutes. We waited for one hour at the busstop and then the “live tracking bus” disappeared from the screen. We never saw one bus during two days, it ridiculous!! I want my money back it was 35 for 5 people (1child) so about 170 euro for absolutely nothing. you can see the voucher is never activated. The information for this tour with Tootbus is mis guiding I even checked their own website, nowhere this information can be found. I like to get a reaction.

Very nice and welcoming, a must to do, both tours day and night were excellent, welcoming drivers , funny audio presentation .

We tried to board There were only 3 stops left at the end of her day she said no I had validated my ticket we never rode and I have not been able to contact the company

Easy access, good sightseeing routes. Overalls, great experience. Good times in Paris. Would use Tootbus again

The post mémorable was chen we are waiting 2 hours at the tour , just near the check point "tootbus" for nothing !!! No bus came ! Never !!!! My application on phone said..it will arrive un 30 mn and 20mn an 10mn and 5 mn...and again 30mn !!!!! Lose of Times et monay !!!

Bus never showed up. Tours were cancelked and I was not notified. It's taking 7 says to see if i get a refund.

A really lovely tour, your able to hop on and off at the many attractions throughout Paris... I would definitely recommend

Dear Sir/Madam, On the 10th of July I’ve booked a ticket for the hop-on hop-off bus in Paris. I was planning to go on the 11the of July. I was waiting with my family at Stop number 1 when we realized no bus was coming. The waiter at the pub behind told me that your organization was closed until 3 days later. I was very disappointed to hear this as this was not clearly written on your website. I have paid €88 and if I had known that you were closed, I wouldn’t have booked it. I would like to ask you to pay me my money back. Thank you for your understanding.

This was an absoulte hoax. I paid two tickets for the hop on hop off forcthree days in paris the same day it would start. Payment acceptrd and received. But the servises was not running!!! There were no buses. How do i get my money back????!!!