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9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket

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New York City, United States
9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon2 to 4 hours  (Approx.)
iconOffered in: English

Overview

In remembrance of the events that took place on September 11, 2001, take this 1.5-hour walking tour of Ground Zero and the National September 11 Memorial. Walk through the space of the former World Trade Center in New York City. A certified guide with a personal connection to the events of that day shares stories of tragedy and heroism. Get a deeper understanding of the events that took place here. Upgrade to add entry into the National September 11 Museum.
  • Take a guided walking tour of Ground Zero and the 9/11 Memorial
  • Hear first-hand stories of 9/11 from your guide
  • Guarantee your place on the tour by pre-booking
  • Optional upgrade to add admission to the 9/11 Museum
Saved to wishlist!
Narrated walking tour
Professional, local guide with a personal connection to 9/11
Exclusive Skip the Line Access to the 911 Museum
9/11 Museum Entry (If Option Selected)
Guided visit to the 9/11 Memorial and Ground Zero
Gratuities

Departure Point

209 Broadway, New York, NY 10007, USA

Please meet OUTSIDE St. Paul's Chapel on Broadway (between Fulton & Vesey Streets). Our guide or tour concierge will be there 15 minutes before the tour and will be holding an orange flag. • Take to A, 4, or 5 trains Fulton Street Station • Head northeast on Broadway toward Dey Street. Saint Paul's Chapel will be on the left

Return Details

180 Greenwich St, New York, NY 10007, USA

Tour ends at the 9/11 Memorial.

This Ground Zero walking tour begins at St Paul's Chapel, aka the Little Chapel That Stood. St Paul’s is the oldest public building in New York City that’s still actively used. This church somehow survived the falling debris from the 9/11 attacks on the World Trade Center despite being only one block away from the melee. It became a kind of rescue center during the aftermath of the tragedy, and the iron fence that surrounds it became a place for family members to post notices about their missing loved ones.

As the tour continues, walk to the FDNY Memorial Wall and FDNY Ten House. Hear the heroic stories about the emergency responders on that day and see the fire station at Ground Zero.

Finally, enter the National September 11 Memorial, aka the 9/11 Memorial, a tribute of remembrance and honor to the almost 3,000 people who were killed on 9/11 — at the World Trade Center site, in the plane crash near Shanksville, Pa., and at the Pentagon — as well as the six people who were killed in the World Trade Center bombing in February 1993.

There are twin reflecting pools at the very spots where the Twin Towers once stood. Look up and see One World Trade Center’s Freedom Tower.

There is an optional upgrade to include entry into the National September 11 Museum — 110,000 square feet of exhibit space located at the heart of the World Trade Center site. The museum tells the story of 9/11 through multimedia displays, archives, narratives and a collection of artifacts. The lives of every victim of the 2001 and 1993 attacks are commemorated here.
Itinerary
Stop At:  
St. Paul's Chapel
We will start the tour at St. Paul's Chapel, New York City’s oldest public building still in continuous use. Just one block away from the 9/11 attacks, it miraculously survived the falling building and debris. St. Paul’s Chapel served as a makeshift rescue center during the aftermath. Its iron fence became a bulletin board where family members posted notices of their missing loved ones. Today, with the mementos received from people around the world supporting New York City, the church serves as both a landmark and a tribute.
Duration: 15 minutes
Admission Ticket Free
Stop At:  
The Oculus
The outside structure of the World Trade Center Transportation Hub, is the subway entrance and extensive shopping center.
Duration: 15 minutes
Admission Ticket Free
Stop At:  
The National 9/11 Memorial & Museum
Enter the 911 Museum with exclusive skip the line access. Admission to the museum is only included if that option is selected.
Duration: 2 hours 
Admission Ticket Included
  • Confirmation will be received at time of booking
  • A moderate amount of walking is involved. Please wear comfortable shoes
  • Please dress appropriately and bring layers in case of cold weather
  • 9/11 Museum admission is NOT included unless option is selected at time of booking
  • Children 5 and under free with paid adult ticket
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Most travelers can participate
  • Proof of vaccination required for Museum and Observatory entry
  • This tour/activity will have a maximum of 20 travelers
  • OPERATED BY ExperienceFirst

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Temperature checks for travelers upon arrival
See all safety measures taken by 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket.
Q:
What is the policy on sanitization during 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket?
A:The policy on sanitization is:

  • Hand sanitizer available to travelers and staff
See all safety measures taken by 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket.
Q:
What is the social distancing policy during 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket.
Q:
What measures are being taken to ensure staff health & safety during 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket.
Q:
What is the maximum group size during 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket?
A:This activity will have a maximum of 20 travelers.

See all safety measures taken by 9/11 Memorial & Ground Zero Tour with Optional 9/11 Museum Ticket.

Traveler Photos

Reviews

4.5
star-4.5
1,845 Reviews

Reviews by Viator travelers

Showing 1-10 of 1,845 reviews
star-2
Confusing system and instructions makes for very disappointing experience
Lisa_W
, Sep 2021
The instructions on where to meet and how it works are very unclear and confusing. By the time we figured out the meeting point and that it was a third party tour, the tour had left and we didn’t get to participate in it. The woman on the phone told us to look for a man with an Orange hat named Tony. We found him five minutes before the walking tour ended, so we did not receive that part of the experience and felt cheated. We were very disappointed.
star-5
Hal was an awesome tour...
Tanya_M
, Sep 2021
Hal was an awesome tour guide! He shared so many lesser known stories of 9/11 and also recommended some amazing local food that we never would have found ourselves.. It was an experience we will never forget!
star-5
Excellent tour of a beautiful memorial
Sara_W
, Sep 2021
Very informative, beautiful memorial. Tim was a great guide and we feel like we were able to better understand what we were seeing because of his knowledge of the site..
star-4
Wonderful Day!
Aurora_c
, Sep 2021
The tour was very informative and Tony is great. The only recommendation I have is to start the waking tour at 1:00 instead of 2:00. It did not give the museum folks enough time to get through everything.
star-5
A memorable experience. Very well done.
Connor_K
, Sep 2021
Helen was a terrific tour guide. She was knowledgeable and pleasant at every point, ready to answer any burning questions that came up. Will definitely recommend!
star-5
Excellent!!!
James_N
, Sep 2021
Brian was a wonderful tour guide. Very engaging and interesting to listen to. So glad we did this tour.
star-5
Remembering the day.
Leslie_B
, Sep 2021
Following the timeline was extremely emotional as it brought me back to the day. The outdoor memorials were spectacular!!
star-5
Highly Recommend
Thomas_S
, Sep 2021
Tour guide related her personal experience on 9-11…..very sincere and quite moving. I thought I had heard most of the events, but she added so much more
star-5
Super experience
JoAnn_T
, Sep 2021
My trip to 9/11 memorial was extremely memorable and our guide Micheal was fantastic and very informative! Loved the entire experience!
star-5
An educational and emotional experience
Matt_P
, Sep 2021
Rob was our guide and he did a phenomenal job of sharing his story and series of events on that tragic day. I highly recommend this experience if you have the time.

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