Pompeii, Sorrento & Amalfi Coast - Skip-The-Line / Expert guide / Min. Walking!

Thank you for the kind review and for touring with us! We offer minimal walking TO THE SITES 100% guaranteed. Some times we arrive at the door as can be testified by other reviews. The Pompeii site itself requires longer walks should you wish to explore it in full however, If you prefer, we can point at a waiting place where you can wait for the rest of the group to finish the guided tour. We are happy to offer full freedom of choice on our private and semi private tours: You may enter a site or save the entry fee if wanted. You may walk with everyone else the full program or walk as much was you choose. You may ask to visit another site when others stick to the program (if feasible). Kindly write us in advance in this case. We will continue to make every effort to offer quality small-group shore excursions with minimum walking to sites, expert guides on the tours (not just drivers!), skip-the-line tickets to ALL sites, and of course best rates! Also, we will continue to offer 2 guarantees: 1 - Satisfaction guarantee - if you are less then 100% happy with us, email us directly so we can compensate you. 2 - Worry-Free shore-excursion guarantees - Return to the ship in time or we will take you to the next port at our expense . We hope to see you again on one of our future tours. All the best to you from the entire crew at ItalyTours.EU

We were extremely disappointed to read this review. It seems to us that you have booked perhaps the wrong tour? The tour of your choice should have been the ‘Classic Amalfi Coast tour’ and the tour that you have chosen instead is called ‘Pompeii & Amalfi tour’ (hence we also focus on the important site of Pompeii). We are happy to offer our valued guests a ‘NO SURPRISE POLICY’ This is what we send EVERYONE booking with us and going on the Pompeii & Amalfi tour: ‘Time permitting (depending on traffic), we will go to the view-point overlooking Positano. We do not plan to enter Positano unless stated otherwise in your reservation above. (on the vast majority of tours we manage to cover the Positano view-point but in case we won't, no partial refund will be issued). Also, the road in the Amalfi coast is curvy and a very few guests complained the ride was not easy for them.’ We also write in BOLD and RED fonts the following: Can you please email us one more time that you have read the points above and that you agree with the pick-up times and other details? (especially point #10) Thank you! Unfortunately it is required to READ what we write even if sometimes it may seem like very detailed confirmations/emails. Also, in order to avoid such unnecessary confusions, we kindly ask to contact us directly before joining a tour with any question that you may have. In addition, we offer a satisfaction guarantee. We can fix things for you even after you have toured with us and we will go to that length in order to maintain the highest possible customer service as can be testified on this platform by others. We kindly need you to write to us directly so we know who you are in order to implement our satisfaction guarantee. We will continue to offer our valued guests: Small-Group shore excursions with expert guides MINIMAL WALKING to sites – sometimes we arrive at the door! Door-to-door and personal service Return to ship on time 100% or we take you to the next port on us. We also guarantee much lower rates then the tours offered by your ship. And to back our word we are happy to confirm that if you find a better deal with similar tour settings, you will be invited to tour with us for FREE (!) Thank you for taking the time in reading this. We hope to see you again on any of our shared or private future tours. All the best to you from the entire crew at ItalyTours.EU