Transfer from Naples to Pompeii with ticket included "skip the line"

Our tour operator representative's understanding of English was very limited. On our driver to Pompeii we told him we wished to book a private English speaking guide which he had offered to arrange. It took almost 45 minutes for him to finally arrive with our guide. But yet he and his driver still expected to be done by 1pm. So essentially, our trip was cut short by 45 minutes and we were each 15 Euro's poorer for a group of 8. We asked to be dropped off for lunch at a restaurant within 15 to 20 minute walk from the train station. When they tried to drop us off I checked Google Maps and we were 35 minute from the train station. I told him forget it, just drop us off at the train station. Then the driver got really upset and for awhile I thought we were going to get abandoned in the middle of no where in Naples. Overall, not a good experience.

The driver picked us up on time a it was a safe ride. Enjoyed the visit to Pompeii and viewing the countryside each way. He dropped us off at a nice restaurant and we enjoyed pizza. A nice day!

O guia dividiu o grupo em dois carros para chegar em Pompéia e tanto na ida quanto na volta, um dos carros se perdeu (onde o guia estava). Lamentável a falta de profissionalismo. Ocorreram outros problemas que não cabem em 100 caracteres. Fui enganada.