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Departure & Return
KUALANAMU AIRPORT DOMESTIC AND INTERNATIONAL ARRIVAL DOORS
- Confirmation will be received at time of booking, unless booked within 4 hours of travel. In this case confirmation will be received as soon as possible, subject to availability
- Not wheelchair accessible
- Stroller accessible
- Service animals allowed
- Infants must sit on laps
- Not recommended for pregnant travelers
- Travelers should have a moderate physical fitness level
- This is a private tour/activity. Only your group will participate
- OPERATED BY Lake Toba
- For a full refund, you must cancel at least 7 full days before the experience’s start time.
- Any changes made less than 6 full days before the experience’s start time will not be accepted.
- For a 50% refund, you must cancel 3–6 full days before the experience’s start time.
- If you cancel less than 2 full days before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 2 full days before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
- This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Learn more about cancellations.