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Mazatlan Sightseeing and Beach All Inclusive
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From $71.80
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Mazatlan Sightseeing and Beach All Inclusive
Free cancellation
Up to 24 hours in advance. Learn more
Cancellation policy
Free cancellation
- 24 hours prior100% refund
- Within 24 hoursNo refund
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
- This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Learn more about cancellations
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Safety measures
Keeping you safe during COVID-19
Vaccine? Quarantine? Masking?
Vaccine? Quarantine? Masking? We know, there’s a lot to keep track of. Be sure to check local guidelines so you’re aware of all travel requirements before you go.
What you can expect during your visit
Face masks provided for travelers
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Temperature checks for travelers upon arrival
Safety precautions are provided by the tour operator and are not checked by Viator for accuracy
More questions?
(888) 651-9785
5 to 6 hours (approx.)
Hotel pickup offered
Mobile ticket
Offered in: English and 1 more
Good for avoiding crowds
Overview
Saved to wishlist!
From $71.80
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What's Included
Air-conditioned vehicle
Lunch
Alcoholic Beverages
Bottled water
Soda/Pop
Departure & Return
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10:00 AM
Additional Info
- Confirmation will be received at time of booking, unless booked within 12 hours of travel. In this case confirmation will be received as soon as possible, subject to availability
- Wheelchair accessible
- Stroller accessible
- Service animals allowed
- Near public transportation
- Infant seats available
- Most travelers can participate
- This tour/activity will have a maximum of 95 travelers
- OPERATED BY Tour Guide Mazatlan
Cancellation Policy
You can cancel up to 24 hours in advance of the experience for a full refund.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
- This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
- This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
Learn more about cancellations.
Frequently Asked Questions
The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Mazatlan Sightseeing and Beach All Inclusive?
A:The policies on face masks and attendee health are:
- Face masks provided for travelers
- Temperature checks for travelers upon arrival
Q:
What is the policy on sanitization during Mazatlan Sightseeing and Beach All Inclusive?
A:The policies on sanitization are:
- Hand sanitizer available to travelers and staff
- Regularly sanitized high-traffic areas
- Gear/equipment sanitized between use
- Transportation vehicles regularly sanitized
Q:
What is the social distancing policy during Mazatlan Sightseeing and Beach All Inclusive?
A:The policy on social distancing is:
- Social distancing enforced throughout experience
Q:
What measures are being taken to ensure staff health & safety during Mazatlan Sightseeing and Beach All Inclusive?
A:The policy on staff health & safety is:
- Guides required to regularly wash hands
Traveler Photos
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Reviews
4.0
25 Reviews
5 stars
17
4 stars
2
3 stars
1
2 stars
2
1 star
3
Reviews by Viator travelers
Showing 1-10 of 25 reviews
Pathetic Tour (not worth $80 for it)
Kenny_D
, Apr 2022
This is a rip off tour. The tour description stated that a boat will take us out in the sea for snorkeling and will include the foods and drinks. However, as we arrive the tour guide took us to a not very nice beach. The restaurant on the beach is a run down place and bar was very unhygienic to serve the drink. The tour was unorganized and city tour is pathetic. This is a rip off for $80. Would never recommend this to anybody.
Response from Host , Apr 2022
Hello Kenny, thank you for taking a few minutes of your time to write a review of our tour.
A very important fact of your tour with us that day is that your cruise ship (Carnival Panorama) docked about 90 minutes late because of the fog, this is why we had to do the tour backwards, we cover every part of the itinerary.
We stopped at a lookout point where you and your family took a lot of pictures, Kenny, you even took a couple of pictures with me, them we visited the cathedral, where your family had some time to walk around the area,(you stayed outside the vehicle talking with me)
Kenny, you and your family had one of the best table locations at the restaurant, just a few steps from the ocean, and you liked all the food that you ordered, unless, that is what you told me that day, you actually order a plate that you did not like, and we changed it for you at no extra cost.
If you take a look at our tour description, you wont see snorkeling option, this is because there is no snorkeling on the area.
Our tour price is $72 usd per adult, that is what you paid for it on your agency.
With the time that we had, because of your cruise ship docking 90 minutes late, We made our best effort so you could have a memorable day here in Mazatlán, we apologize if we did not cover all your expectations for you and your family.
Thank you
Great day trip!
Stephen_G
, Mar 2022
From pick up to drop off we had a fab time. Chai was a great host and the crew looked after us very well. Great stops for snorkelling and swimming although the sea at the first stop was so strong it knocked me over and I lost my sunglasses however was relieved when Chai came in board wearing them, having rescued them for me.
The waterfall wasn’t in full flow which was disappointing but it was a nice walk and we got to mingle with the locals who didn't push their wares on you (i bought a lovely bowl, fridge magnet and beach wrap)
Lunch was ok considering but drinks flowed freely. The return show was an hilarious surprise. Would highly recommend this trip. Thanks Chai & team
More of a young party person option…
Leonard_L
, Mar 2022
The first part of our tour is the reason I would recommend this excursion. The city tour was nice and our guide was informative. It gave us a good taste of Mazatlan.
The second part wasn’t great. The food service was slow and the quality of food wasn’t much better than the buffet on the cruise ship. We didn’t get our food until my husband asked about it and the group of women on the tour never received their my food dishes at all - although they did wonder off after not being served for so long. We choose horses back riding - which was more like a quick kiddy ride down the street. The deck chairs were limited so we had to sit at the restaurant. The group of young adults did seem to enjoy themselves - they took the banana boat option and loved the open bar (although maybe a little to much). If your looking for a party option this might be more your thing.
Not What it Sounds Like.
jjjjansen
, Mar 2022
I took this tour with my granddaughter from a cruise ship. The van was at least 1/2 hour late at the cruise port. We made only one stop at the scenic overlook. No Cliff Divers, No Cathedral, No City Center or Market. Very disappointing.
The restaurant and beach were jokes. Sat at picnic tables, with tipsy plastic chairs.
Nothing available at beach as the few loungers were already taken. (Lots of towels on them, and no bodies. Bathroom (changing area), small and dirty.
Poor choice and very sorry we went.
Response from Host , Mar 2022
Hello Jacqueline Jansen, We apologize for the bad experience with our company.
The van and tour guide were not the late to pick you up at the terminal, we actually get there at around 8:30 am ( 90 minutes before the tour), the issue was that 4 passengers designated for your same vehicle were on the holland american cruise ship that could not dock on time because of the fog, We sometimes send a vehicle with just a few passengers and another with the rest when this happens, but this day we had 3 cruises docked and all the vehicles were designated for a tour.
because of this, our tour guide made maybe the wrong decision of giving priority to your beach time instead of touring time at the city without asking the passengers, that is why he went almost straight to the beach.
The restaurant is beachfront, tables are so close to the ocean that sometimes you can get the ocean water on your feet (attractive for some tourist) this is why they have plastic chairs and tables.
We really apologize for the bad experience and inconvenience that this may cause to your vacation time here in Mazatlán.
Great experience
Mayra_L
, Feb 2022
We loved how well explained everything was by David, his knowledge of the history of the city made the tour fun and a learning experience. I also liked how he was able to explain everything in both English and Spanish without making it seem repetitive.
Absolutely great time!
Steven_K
, Dec 2021
We had an amazing time yesterday on this tour! Jesus (Chui) took us around in a comfortable air conditioned van. We were the only ones on this tour and if we wanted to stay a little longer in an area he was very accommodating. We visited the fish market, the beautiful Plaza Machado, the cliff divers (please tip them, they risk their lives doing this) and spent a few hours at the beach having lunch, drinks and activities. We truly recommend this excursion. Our every need was attended to. So happy we did this tour!
Terrible experience
Christopher_H
, Nov 2021
This trip got canceled the day before it was scheduled, but we were not called or emailed of that fact. After waiting 40 minutes to get picked up we finally were able to call and find out about the cancelation
Response from Host , Nov 2021
Hello Christopher, we apologize for the inconvenience that the tour for (Nov 3rd) cancelation caused you.
We got your reservation one day before your tour (Nov 2nd) at 7:00 am, we tried to get more passengers since you were the only two reserved, but did not get any other reservation.
We made a phone call to the number on the reservation, but it didn't go through, and because we don't get your email information for your privacy, we canceled your reservation 5 hours after (12:00 pm Nov 2nd) we got it and send you the information about it through the company you made your reservation with.
We are really sorry that you waited for us to pick you up without knowing it was canceled.
Our guide was...
Dena_V
, Sep 2021
Our guide was excellent!!! We learned history of downtown Mazatlan as we enjoyed our nice air conditioned van. The cliff divers were amazing!!! Crazy but amazing to see! Was a very nice day!
Excellent!!
Maria_H
, Jul 2021
We had a great time , our tour guide David, super nice, respectful, courteous and patient. Our children had a blast at la Isla de la piedra. I recommend this tour 100%. Everything is well organized and safe.
Great trip, good value. David was the best!
Sam_D
, Jul 2021
David was awesome! He gave us a pretty good tour of Mazatlán, provided us with refreshments and when we boarded the catamaran to Stone Island he looked after us and made sure we were taken care of.
The meal provided at Stone Island was OK. It wasn't the best, but definitely wasn't the worst.
We ended up doing the banana boat and horseback ride. We wanted to go kayaking but we were told the sea was too rough.
Overall we had an awesome time!
Not as good as it sounds
Tiffany_C
, Jun 2021
The banana boat ride and the cathedral were pretty amazing! The tour guide was helpful.
We never went to the lighthouse. The cliff divers seemed like a SCAM. They tell you that you will see cliff divers in the description, but then when you get there, the cliff divers want you to pay them more money in order to see them dive. Then when you agree on an amount for 2 different divers, the 1st diver takes all of the money and leaves the 2nd diver begging for more money. Not cool!!
Kayaking was supposed to be an option as one of the activities, but then they say it’ll be too hard to kayak there. Don’t offer it if it isn’t really an option.
I was very disappointed in this tour!
Response from Host , Jun 2021
Hello Tiffany, we are really sorry that the tour was not what you expected, about the lighthouse, on the 45 minutes catamaran ride that you took after the sightseeing, you have the chance to see the lighthouse from all around, we do not climb it because it is not part of the tour to do it.
The money that you give to the cliff divers is shared between all of them, if one of them jumps, if one of them collects the money, everybody gets some anyways.
The activities that are offered on the beach are done according to the weather and how big waves are, if kayaking is not an option, it is because port authority won't let them do it.
We appreciate your review, and we will work on the details that you wrote us.
We really apologize for the bad experience that you had with our company.
Maztlan tours
Allison_K
, Apr 2021
Our tour guide Luis was great
We had an amazing time ! The boat ride, the beach , the banana boat experience, and the church and shopping was s great overall experience
Great Tour!
Gina_G
, Apr 2021
Our driver and guide Luis was amazing!!! He spoke English and Spanish and treated us like VIP's. Once we got to the island, the staff there was also very accommodating.
Incredible
Vern_C
, Jan 2020
Jesus was the best...very knowledgeable and friendly would highly recommend will do again...David emailed regularly to keep informed
Lindo paseo
Gladiola_L
, Jun 2021
Excelente viaje .. traemos muy bonitas experiencias ... gracias a David por guiarnos en todo momento... bonita experiencia..
1 traveler found this review helpful
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