Maui Snorkeling Molokini Crater and Turtle Town aboard Pride of Maui

Thank You for recognizing our team. Takako is our GM and for good reason. In the 40 years I’ve been in this business, I’ve never encountered anyone who comes close to the level of care she has for our guests. I could tell you story after story of the people whose lives she’s touched in the last 16 years she’s been with us. What’s more is that she has raised the bar for her team most who like herself have also been with us for many years. Goodwill and a good nature is at the heart of what we do and I’m blessed to have the very best team in the business, led by someone as special asTakako. She will be elated to read your review.

Aloha and Mahalo for appreciating the care you received aboard Pride of Maui. My guys are unmatched in the level of service they provide to create memories not soon forgotten. There are the occasional days when the shoreline is unsafe for snorkeling due to high surf and surge, and Molokini as the only safe snorkeling option and more boats head offshore to the crater. Fortunately the State of Hawaii conducted extensive studies and does in fact regulate the number of boats that are permitted to visit the crater. We take it one step further by operating our vessels at 60% of our U.S. Coast Guard rated capacity. This operational philosophy puts less wear on our team and the environment, while allowing us to provide an unsurpassed level of personalized care to our guests, at a very relaxed pace. Less wear also contributes to why our boats are so well maintained and clean. Thank you again for joining us.

Thank You for sharing your experience with us. We appreciate you recognizing us the best! And you are right, it is my team that makes all the difference in your experience and largely the reason we are the best at what we do. Mahalo!

We love it when guests like you touch on all the important components that make up a Fabulous day at sea. Thank you for highlighting what separates us and especially for recognizing my team, who truly are amazing! We look forward to seeing you again next year, Jose. Mahalo!

Aloha, It’s unfortunate that the weather prohibited us from making it out to Molokini Crater, though your safety is always our top priority. Thankfully the conditions cooperate 90% of the time and we do make it to the crater. Maui offers and we do visit other exceptional snorkeling locations which many of our guests love to experience. Coral Gardens and Turtle Town for example are both beautiful locations with a variety of colorful corals and marine animals. Molokini Crater is truly a very special place, with unparalleled underwater visibility, though the alternate snorkel sites are definitely not sub par. Fortunately the vast majority of our guests really enjoy our freshly prepared BBQ lunch cooked right onboard and served hot off the grill. Big juicy burgers, veggie burgers, plump hot dogs and marinated chicken, topped off with jumbo white chocolate Mac nut cookies baked fresh daily in our own commercial kitchen make for what so many others feel Is the perfect meal to enjoy on a snorkeling adventure. At the end of the day though, it’s our expert team who make the difference. My guys have decades of experience in our waters, with a deep understanding of our guests needs. We operate the largest Maxi Power Catamaran at about half our Coast Guard rated capacity, which provides much more space to freely move throughout her sprawling spaces, and allows our team to deliver an unmatched level of personalized service. Yes, there are little rubber boats, and other smaller vessels packed to their maximum capacity, where guests sit elbow to elbow, are served cold cuts for lunch which are less expensive, and it sounds like they might have been a better option for guests like yourself. Fortunately for us, the vast majority of our guests, many of whom are repeat customers who join us every year, understand and appreciate that the highest level of personalized service, expert staff, and Maxi Yacht operating at about half her capacity is what your paying the extra price for, and worth every penny.

Thanks for the recommendation. We are so happy that you and your husband loved the adventure, appreciated my team and felt that everything was wonderful!

Best Snorkeling Trip Ever, is music to our ears. We love to hear that we are the best of the best! And your right, it’s our amazing team that makes all the difference!

I love to hear the word phenomenal! Yes, we do have the very best of the best team on Maui, and it is they who separate us from all the others. So glad you had a wonderful experience.

Now I’m really happy! Two phenomenal reviews in a row, and different tours with different crew. Seriously, I do love to read the word phenomenal when guests like you describe the level of service we provide, because though as noted the food and drinks are excellent, though it is the unmatched level of service we provide that creates the unforgettable memories our guests cherish. Thank You for sharing your appreciation of our phenomenal service.