Interlaken and Grindelwald Day Trip from Lucerne

Tour guide did not do much except to bring us to the destination. The guide could have done better by explaining more stuff about the city, and to give some tips/guidance on what we could do in Grindelwald. It was purely just organizing transport, not really a "tour".

The pickup was very punctual and our guide Barbara was clear and concise i her instructions and offered the Jungfrau upgrade to us on the bus which we declined as we had bee to Jungfrau before. The weather was bitterly cold that day bu we were just able to walk the 2 hours at Interlaken and met up with the drive Emile punctually. We found out that the group going to Jungfrau could not make the journey as the winds were way too high and the entire group proceeded to Grindelwald where due to the low season, many of the shops were still shut. The minus degree cold and snow meant we hid out in the warm restaurants waiting for the pick up. I am of the opinion that it was just bad weather and Barbara and Emile did their best despite the weather challenges placed before them. I would recommend this trip if weather was more forgiving and less harsh but do bear in mind that this is more a transfer to attractions with little guided component which was what i wanted and expected and not to be expected to be run as a full guided tour.

This was a lovely tour, I didn't do the option to go to the Jungfrau but the recommended cable car ride in Grindelwald was absolutely stunning. Just gorgeous. A wander around Interlaken was also lovely and the additional free time in Grindelwald allowed good exploring. The scenery and countryside is also stunning. I highly recommend this trip.

By far the worst trip of our European adventure. We've used Viator before and we've enjoyed their selection in tour companies however this was a big mistake. We were picked up next to McDonald's in Lucerne only to realise that the bus was completely full of passengers picked up from Zurich. Passengers who were in groups choosing to sit in individual seats rather than together. We were informed by the 'tour guide' we needed to make some decisions around our trip. We were taken aback by how dismissive the tour guide was around us having to figure out our own itinerary. Fundamentally, we were dropped off in Interlaken for 1.5 hours - no local tour or itinerary. We strolled around a town - which to be fair in lovely, but was underwhelming for the experience. As we had previously organised with the bus driver we then were picked up by the driver and dropped off at Grindelwald for 4.5 hours. Again, extremely underwhelming. The town was dead and we were there on a Saturday. We literally had to sit in a coffee shot for over 2 hours. No tour guide in Grindelwald. My advise, do not book this tour. The reviews you read here are not for the interlaken and grindelwald tour, you're reading reviews about going up to the mountain which is an extra 135 swiss franc. What we got? An over priced and somewhat glorified bus trip with a tour guide telling passengers when to take pictures. Bus driver was lovely though the tour guide was polarising and you could see this on the faces of the passengers. Was it worth it? No. Save some money and the headache of trying to understand the tour guide and book a train to Interlaken and Grindelwald. Little did we know that there's also another train that will take you to the top of the mountain from Grindelwald and cable cars post November.

Unless you do the tour to the mountain for an additional 200 Plus per person, it is not the right fit. The bus stays in Interlaken for about 1.5 hrs, then brings you to Grindelwald while the others are touring the mountain top. You are left there to spend 6 hrs on your own. If I had know this in advance, I would have done more research about Grindelwald to find the right places to see. The town is absolutely gorgeous.

We upgraded to the tram ride. 40 upgrade. Good value! Good guide.

This trip should be called the Grindelwald day trip. We were very disappointed in that the stop in Interlaken is basically a toilet stop of 25 minutes which isn't even enough time to walk to the lake to take photos then 4 hours is spent in Grindelwald which although a very pretty town it is quite small and 4 hours is too long. Part of the problem is that the bus had people on the Top of the Workd tour as well so the timings were around that trip.

Our tour was upgraded on the bus. We upgraded from the Interlaken and Grindelwald Day Trip to the Juanfranc Top of the World trip after discussions with our tour guide. The most amazing trip we've ever undertaken. The pick up and drop off times were exact. Our tour guide was informative and entertaining.

The place was beautiful like ever but the tour and tour guide was really bad overall. The tour guide was really hard to understand and really arrogant to start. Also this is a combined tour so the tour guide went with the other group and left the others like us to figure out the rest.

We had upgraded our tour and included Jungfrouch in our itinerary, which made it expensive but it was worth going for it!!