Up at The O2 Climb in London

• Confirmation will be received at time of booking
• Minimum Age: 8 years old.
• Minimum Height: 3.9 feet (1.2m)
• Maximum Weight: no more than 21 stone/130kg/286lbs
• Maximum measurements: maximum waist measurement 125cm, maximum upper thigh measurement 75cm
• Not suitable for pregnant customers
• Children under 18 must be accompanied by an adult in the following ratios: • 8 - 11 year olds – 1 adult to 2 children • 12 - 13 year olds – 1 adult to 4 children • 14 – 17 year olds – 1 adult to 5 children
• Late arrivals will not be admitted, rescheduled or refunded.
• Dress code is "suitable for the weather"
• Please note: Children under 18 must be accompanied by an adult in the following ratios: • 8 - 11 year olds – 1 adult to 2 children • 12 - 13 year olds – 1 adult to 4 children • 14 – 17 year olds – 1 adult to 5 children
• Children must be accompanied by an adult
• Not wheelchair accessible
• Service animals allowed
• Near public transportation
• Not recommended for pregnant travelers
• No heart problems or other serious medical conditions
• Cash free site to minimise contact with staff – this includes base camp upgrades and retail store purchases
• All our staff will declare their health on arrival each day. We ask if you, or anyone in your group, have symptoms on the day then you do not travel. A reschedule option is available to you if contacting Box office more than 3 hours in advance of your climb time. Fees may be applicable.
• To comply with social distancing guidelines and in particular within the inside pre-climb areas, we have limited each climb group to just 10 people. This is reduced from climbs previously between 18 to 30. This will give you more space to enjoy the attraction
• Cough screens installed at reception desk
• Briefing room, kitting up area and de-kitting area will be divided in to group booking zones and separated by either 2 metres or Perspex screens
• Social distancing spacing in the retail shop to view photos and purchase items
• Hand sanitiser units will be on site throughout your visit, including on arrival, pre-climb and end of climb
• Customers are required to wear suitable clothing as we will not be providing the full body climb suit or gilets at present so there is no sharing of clothing
• Climb shoes will be provided as normal so you must be wearing socks. If you don’t have socks on arrival then these can be purchased from reception. All shoes are sprayed after each use. • All safety equipment is sprayed in advance of your climb – this includes your harness, latch and lanyard
• Staff will be given face coverings and will use where 2 metre social distancing isn’t possible whilst wearing gloves for any interaction with customers
• Gloves and face coverings for customers is not mandatory and not provided but can be worn if the customers wish to bring their own
• Drink upgrades on the roof are poured by the customer only
• For those not wanting to use underground, we are offering up to 4 hours free parking with a valid Up at The O2 ticket in our on-site car parks. Please show your e-ticket to the parking office before exiting. Alternatively, we have the Thames Clippers that arrive regularly at North Greenwich Pier and is a great way to arrive to the attraction. • Both the pier and the car park are 5 minute walks to our reception desk.
• Most travelers can participate
• This tour/activity will have a maximum of 6 travelers
• OPERATED BY Up at The O2

All sales are final and incur 100% cancellation penalties.

• This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.