Shore Excursion To Florence & Pisa From Livorno

An excellent trip at a fraction of the cost wanted by the cruise ship. Guide was very helpful in organising pick up times and places both in Florence and Pisa. Due to traffic problems after leaving Pisa, we missed the last shuttle to the ship but our guide reassured everyone and the coach got clearance to drive straight to the ship.

My rating is based on Viator´s instructions about preparing for the trip. The tour was good. The crews were very accommodating and they went beyond their service. The tour guide Ms. Amanda coordinated a train ride for us to avoid the walk since it was raining. Because of some delays on the train to PISA and back to the bus due to rain, they dropped us off to the port on our Cruise Ship instead of the dropoff where we originally started. Excellent service! However, I am displeased with the instruction of "make sure to bring paper copy of the tickets/document" as the tour bus did not require it. Being in the cruise ship, I have to spend extra €15.00 to pay for the internet to print my document which was NOT needed after all. Misleading and inaccurate instructions that costed me more money.

No time was wasted. Our tour guide was very informative. Would recommend this tour to our family and friends.

Convenient way to go from Livorno port. Emma the tour guide was very friendly, explains everything and cares for the passengers. Would take this bus again if need to travel

Very enjoyable great transfers. Great way to see Florence and Pisa Highly recommended Great staff!!!!!

Was all very much problem free great overall service, the staff on the bus very helpful, would certainly use aviator again

Was great!! The gals were great!! ease to get to from the port to Livorno off the cruise shuttle, over all a great service, highly recommended

Florence was way too rushed and busy. Better maps and road signage needed. Found everything by accident; not by instructions or map. Had to ask for directions back to train from numerous people. More time is needed to really enjoy Florence.

The guide totally mismanaged the time...our cruise ship had to wait 30 minutes for us to get back to the ship. They literally pulled up the last boarding plank and started departure as soon as we got on board! Ship officers were literally at the plank staring at us as we came onboard. Also, a number of people nearly missed the tour bus at Florence when it was time to depart Florence. The bus pickup location is extremely hard to find for first time visitors to Florence; most guides would have met the tour group at a recognizable point in the city and walked the group back to the bus (which most tours have done in our past experiences).

Rather than paying three times as much through our cruise line, we booked through Viator and didnt regret a thing. Coming off the cruise ship, we had a short walk to the meeting place to take a shuttle out of the port. (The port of Livorno is VERY active, and its not possible to walk from the pier into the city.) The shuttle dropped us at the local transfer station where we boarded a bus to Florence. The bus was clean and the driver was pleasant. (Note that there is no bathroom on the bus, however.) After an hour and a half ride, we arrived at a parking lot adjacent to the train station of Florence. Our guide, Chiara walked us thru the maze to get to the city streets where we explored Venice for three hours. We got back on the bus and then traveled to Pisa. I have to say, we were not excited about Pisa. I mean, all we though was there was a building ready to fall over. But it turned out to be a gorgeous stop. The city is lovely. And the tower truly is spectacular. It was well worth stopping for. All in all, the tour was fantastic. Chiara was a GREAT guide. And we saved a little coin by booking through Viator.