Grand Canyon West Rim Day Trip by Coach with Heli Landing and Optional Skywalk

Horrible. They only delivered half of what they promised on the website. Unethical and misleading. Will NEVER use them again. Would NOT recommend!

Amazing expierence, long time on the coach but helicopter trip a "must do". Very well organised. Everyone very friendly.

Picked up from hotel by coach and transferred to Central pick up point could upgrade to mini bus ( I would say no went at same time as bus) driver gave plenty info Hoover dam lake mead stop off canyon stop was about 4 hours helicopter trip and pontoon ride amazing!!! Did optional sky walk I'm afraid of heights and still managed it my advice leave out cowboy stop off (stop one) until last as if you are going to see the canyon this is the most commercial part of the tour lunch supplied at point 3 views are amazing well worth the price amazing memories

This was the place that my husband wanted to see the most during our US trip so we thought we would go all out and book this tour, I wouldn't make that decision again. I would like to say Grey Lines coaches, driver & tour guide were fantastic. They picked us up from our hotel, took us to their head office where we were sorted into our specific tours whether it be West Rim or South Rim, loaded us back onto the coach and had a very pleasant trip to Hoover Dam & Grand Canyon. Our guide, Dwayne was hilarious which made the trip even more pleasant. It was when we arrived at the Grand Canyon that it all fell apart! We arrived at 11am and as we had booked the Helicopter & Boat part of the tour, were taken straight to the office to book in, along with six others from our coach. Our guide told us as he left us there, to be back at the coach to return to Las Vegas, at 3pm. We though this would give us plenty of time to do what was included in the tour and have a bit of spare time to look around as there was a second lookout area we were aware of. Boy, were we wrong! After checking in, we were taken to the area to board the helicopter and waited until it was our turn. We watched as people who had arrived after us, were taken to the helicopter before us. Finally, it was our turn. To cut a long story short...the 20 minute helicopter ride to the base of the canyon and back plus the 15 minute Colorado River ride took 3 hours. We had one hour left to catch the shuttle to Eagle Point lookout and have the lunch that was included as part of the tour. We arrived at Eagle Point and found the place to get our lunch. We had three Chinese meals to choose from, served with overcooked rice, cold vegetables, a piece of fruit & a warm bottle of water. The orange I received, was rotten. After eating, we had a quick look from Eagle Point lookout and caught the shuttle back to where our bus was waiting for us as it was after 3pm. Hence, we didn't get to go to the other lookout. Of the six others that did the helicopter & boat ride, all of them did the Skywalk so they were much later than us getting back to the coach, three of them didn't even get to have their lunch. The disappointing part about this is that the cost of this tour for one of us was more expensive than our 4 nights accommodation at the Excalibur for both of us.

Incredible experience at West Rim with helicopter and Colorado boat trip. The chopper and boat took up 2 of the 3.5 hours on-site, leaving very little time for skyrim, included meal and sightseeing. Shame it was so rushed as it is truly breathtaking.

This trip has been an all time life bucket list trip. It did not fail to impress. Long coach ride from Vegas (3 hours) but flying over the rim and down to the canyon base and actually looking UP on the canyon - this is the best ever experience. Amazing and worth every penny.

The helicopter ride was brilliant but there were not enough staff for the boat ride to operate effectively. This led to long delays and the ride on the river was curtailed. The knock on effect was that we had insufficient time to visit all of the other activities.

The tour was too rushed. We were picked up at 5.45am (no problem) but never left Vegas until 8.30 while the tour group fussed around offering options and the opportunity to spend time and money at their base. Too lengthy stops at supposed "pit stops" providing opportunity for tourists to purchase overpriced trinkets. 11/2 hour wait for the helicopter left us rushing all the rest of the time. The Skywalk was a rort! Having given up our cameras and phones out of respect for the indigenous "spirits" one could not freely move around the skywalk because of all the commercial photography taking place. A rushed lunch saw us still racing to catch the return bus without any opportunity to dwell in this great location.

Every aspect of the tour was expertly handled. The helicopter tour, the river tour and the Skywalk were all amazing. Thomas , our bus driver, was great and very funny. I highly recommend this specific tour, and Viator and all the employees we dealt with.

Every part of this day trip was wonderful! Winds gusts were 50mph but the pilot was great. Thanks to our tour guide, Felix.