Departure & Return
Travelers who come to the park directly can park their car in the parking area and go to the reception to star the check in .
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Please arrive 30 minutes before your selected start time for pickup. Your operator can coordinate exact time and location.
- Confirmation will be received at time of booking
- No heart problems or other serious medical conditions
- Not wheelchair accessible
- Not recommended for pregnant travelers
- Not recommended for travelers with back problems
- Children must be accompanied by an adult
- Minimum age is 7 years
- A minimum of 2 people per booking is required
- Comfortable clothing, Comfortable tennis shoes or walking shoes, Long Pants, Sunscreen, Non-aerosol insect repellent
- Near public transportation
- Travelers should have a moderate physical fitness level
- This tour/activity will have a maximum of 50 travelers
- OPERATED BY Arenal Mundo Aventura
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
Learn more about cancellations.
- Face masks required for travelers in public areas
- Face masks required for guides in public areas
- Temperature checks for travelers upon arrival
- Hand sanitizer available to travelers and staff
- Regularly sanitized high-traffic areas
- Gear/equipment sanitized between use
- Transportation vehicles regularly sanitized
- Social distancing enforced throughout experience
- Guides required to regularly wash hands
- Regular temperature checks for staff
- Paid stay-at-home policy for staff with symptoms
- "The seven zip lines include views of the waterfall and the volcano, no hikes in the middle so it's easy even for less mobile people." See review