Full day Arenal Volcano, La Fortuna Waterfall and Hotsprings

Hi Bronwy, Thanks for your friendly review. Glad to hear that you had a good time and I appreciate you mentioning the Indian village. This visit gets some mixed reactions because people wonder about the authenticity of what they are presented. I'd like to use to opportunity to clear this up. The village is build as a representation of the way the Maleku Indians used to live. The clothes they are wearing are also to give an impression of what they have worn for centuries. The place is run by 100% Maleku Indians, they are proud of their heritage and happy to share about their history and culture. They also make and sell fascinating traditional masks and other very colorfull decorative items. Doing this gives them a way to make a living in a world that has changed around them. They are not employed by the eco park, its their own enterprice and they enjoy the benefits generated. As you may understand they nowadays enjoy all the technical advantages of our days. This means you can see them use a cellphone or jump on a motorbike and wearing modern clothing when their job is finished. This doesn´t make them, or what they present, less real and should not take away from the educational experience that the visitor gets offered. Kapi Kapi !

Glad you took the time to point out some things in your tour that you expected to be different and happy that you liked it as an all over experience. About the drink I can´t tell you what happened there. Normaly we serve coffee before we go to the hot springs and a Cacique (local drink) cocktail when we are in the hot springs. I can't tell you why you didn't get one because we always supply them to the guides. For the hot springs experience we have two options, depending the group and the weather conditions we can either go to the river or visit a small resort. If its rains we prefer the resort, since thats a more controlled environment. The guides don't have to pay attention to water levels or water temperature that can change due to rainfall. On your day the guide appeared to have decided that the resort was the best option. Since the description space on the viator site has its limits it is a bit hard to explain all the details, so we kept the description at Natural hot springs. I´m apologize for not meeting your expectations and for the fact that you weren't given a drink as you should have. Like I said I appreciate that you mentioned all the beautiful things you enjoyed and that you liked the overall experience.