Airport Transfer, Hotel Tranfer, Shuttle Service, Taxi Service

No sign was available for pick-up when booking and was informed this would cost another 25TL which I personally found odd. Instructions on where to meet was clear. The driver picked us up about 15 minutes late. This wasn't ideal but there were back and forth communications in which I asked to reschedule the pick-up time as well. I was sent a message on Whatsapp the day before arrival in which the number plate was sent so to me as well as his phone number, so it was the responsibility of my friend and I to find the driver. No confirmation or communication from driver to confirm identities or drop-off location. The ride itself was smooth and comfortable. The reason I am giving this a 1 star rating is because of the inappropriate messages the owner sent to my friend recently (after our trip). She accidentally sent a photo to him instead of her boyfriend and immediately deleted the message. He joked that she could resend the photo and when she said she had a boyfriend, he proceeded to say that "your bf will not know you sent that to me" and asked if she was still in Istanbul. He even asked "did you send a nude?" Not really the way you should be messaging your customers who have used your service.