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WEST CRETE TOUR up to 4 to 15 customers

star-11 Review
|
Malia, Greece
WEST CRETE TOUR up to 4 to 15 customers

From $321.70 per group (up to 4)

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Number of travelers
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Non-refundable
You will not receive a refund if you cancel. Learn more
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icon6 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English

Overview

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Transfers with air-conditioned luxurious buses.
Free pick up service from Agia Pelagia area till Mallia area.
Tips and Individual expenses.
There are not included tickets, entrance rates & tour guide

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7:00 AM

Please arrive 10 minutes before your selected start time for pickup. Your operator can coordinate exact time and location.

Free pick up service from Agia Pelagia area till Mallia area. We pick up all travellers from their hotel or near location. Please provide accurate information of where you are staying.
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Infant seats available
  • Most travelers can participate
  • This is a private tour/activity. Only your group will participate
  • OPERATED BY ANY DESTINATION
This experience is non-refundable and cannot be changed for any reason. If you cancel or ask for an amendment, the amount you paid will not be refunded.

    Learn more about cancellations.


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    Reviews by Viator travelers

    Showing 1 of 1 review
    star-1
    Feedback On West Crete Tour
    David S
    , Oct 2019
    This tour had some problems for my group. Namely the Tour Operator went to the wrong port to meet us. When I talked with him he said it would take 1.5 to 2 hours for him to travel to the port where we were docked (Souda) and he wanted another 250Euros to come and pick us up. This was unacceptable to our group and we told him to forget coming and we would request a refund of $796.00. The tour operator continued to insist it was my fault that he was ast the wrong port and classified my group as a cancellation/no show. I then began to email directly with Viator andeventually they as a matter of good gesture refunded the tour cost. It is my contention that any tour operator has the responsibility to know where his party is to be met. Additionally, I confirmed with the cruise lline that they had never docked at the port where he thought he was to meet us. IL cannot rate this tour company has anything but terrible unfortunaely because of the difficulty I expeirienced in getting a refund. It proved to be a good lesson learned for me and I still believe Viator to be a great company since I had booked four other tours with them and all of these turned out perfect.
    icon Response from Host , Oct 2019
    Dear Sir i'm sorry for your writing and surprise you didn't write that you closed the wrong port on your booking. We and our driver were kind enough to try not to miss your excursion and suggested we come to the port where we came to present you with a reasonable financial burden. Υour answer was that you would ask for a refund and you don't want to come so you don't miss your day. At your reservation it was clear that the excursion started from Heraklion and not from Chania. I am sorry for you and for your mistake but our company did what you ordered.

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