Cappadocia Tour

Dear valued guest, I am sorry to hear that you are dissapointed with the tour you have purchased from us. I will address your concerns as follows. 1. Unsatisfactory experience with your guide: The tour you have purchased was a regular shared group tour which by its nature will mean a group avaraging 15 different people, from different countries speaking different languages which the guide has to cater to. In our experience people who purchase this type of tour do not want a detailled presentation of information. One on one personal tailored tours which can take longer and provide more detail are available as private tours which we also offer. 2. The lunch provided: We ensure that all our service providers meet a high standard. As you were part of a large group a certain amount of time is allocated to ensure all guests can eat in comfort and not feel under pressure. 3. The onyx shop: In addition to providing information and visiting famous sights our tours have a cultural and entertainment element. 4. The hot weather: Unfortunately we cannot control the weather. Temperatures in Cappadocia in August reach the high thirties. We have snowfall for several months in winter with temperatures averaging -15C which may be a better alternative if you don't like the heat. We hope to see you again in Cappadocia. Regards,

Dear Guest We have to be honest, You are very right, unfortunately the air conditioner of our vehicle broke down on the day you toured, we apologize very much.