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Burj Khalifa Tours
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Burj Khalifa: at the top (Level 124 and 125)

star-4.5
|
Dubai, United Arab Emirates
6

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icon1 hour  (Approx.)
iconOffered in: English and 1 more

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
More questions?
(888) 651-9785

Overview

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All Fees and Taxes

Departure Point

Burj Khalifa, 1 Mohammed Bin Rashid Boulevard Downtown Dubai, Dubai 9440 United Arab Emirates
  • Confirmation will be received at time of booking, unless booked within 8 hours of travel. In this case confirmation will be received as soon as possible, subject to availability
  • Wheelchair accessible
  • Near public transportation
  • Infants must sit on laps
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • No heart problems or other serious medical conditions
  • Due to high demand of one particular slot, your chosen time slot may not be available and if this happens you will be allocated a new time slot before or after time slot with new time slot closest to your initially requested time slot subject to availability
  • Most travelers can participate
  • Temperature checks are required prior to entry
  • Wearing a face mask is mandatory
  • Sanitize your hands using the sanitizers provided
  • Keep a social distance of 2 meters apart
  • Social distancing will be maintained inside the floors
  • Please stand on the sticker placed on the ground when queuing
  • Age limits stated by authorities will be applied, and the staff may need to verify the age by seeing your Emirates ID card
  • Compliance with the stated safety measures is legally required in all areas within At the Top
  • OPERATED BY Ki Trips

All sales are final and incur 100% cancellation penalties.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Burj Khalifa: at the top (Level 124 and 125) ?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Burj Khalifa: at the top (Level 124 and 125) .
Q:
What is the policy on sanitization during Burj Khalifa: at the top (Level 124 and 125) ?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
See all safety measures taken by Burj Khalifa: at the top (Level 124 and 125) .
Q:
What is the social distancing policy during Burj Khalifa: at the top (Level 124 and 125) ?
A:
The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Burj Khalifa: at the top (Level 124 and 125) .
Q:
What measures are being taken to ensure staff health & safety during Burj Khalifa: at the top (Level 124 and 125) ?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by Burj Khalifa: at the top (Level 124 and 125) .

Traveler Tips


  • "This Offer is to get access to the Tower and do the tour by your self." See review

Reviews

4.5
star-4.5
12 Reviews
3 stars
0
2 stars
0
Reviews by Viator travelers
Showing 1-6 of 12 reviews
star-1
Do Not Use Viator - 0 Stars
Steve_C
, Dec 2020
We didn’t receive the experience we purchased. On contacting Viator I was told it was our fault as we turned up late (despite providing proof we were there earlier than required) and there was nothing they could do. They then ignored a further 10 messages regarding a refund. I then had to call to argue for my refund. The experience might be fine but do not deal with Viator, their Social Media and Customer Services team are awful, spend your money elsewhere.
HelpfulHelpful
star-1
Avoid Viator - 0 stars - Awful customer service
Steve_C
, Dec 2020
If I could have left 0 stars I would have done. We booked the sunset-view option offered on their website with a 5pm arrival time (an extra £20 per person on the standard entry) and arrived and exchanged our voucher and entered at 4.53pm (as shown on our ticket attached), as we knew the sun set at around 5.30pm. However sunset came and went before we were even in the lift to go to the top of the Burj. We asked people employed there but were told we were in the queue and it would be fine. When we got to the top the sun had already set so the experience we booked wasn’t supplied, through no fault of ours. On contacting Viator I was told we should have arrived on time (we were early) and it was our own fault for not reading the email (despite the email not including any details relating to arriving at any time other than stated on the tickets). Over 10 messages have since been ignored by their staff, and no one is contacting me. Avoid Viator at all costs, they were quite happy to take my money but failed to provide the experience we booked and are unwilling to communicate about it. I will now be contacting my credit card company as they have failed to provide the service we purchased.
HelpfulHelpful
star-5
Wonderful experience.
Jean19
, Mar 2020
My friend and I decided to and visit the Bhurj Khalifa whilst on holiday in Dubai, it was a fantastic and wonderful experience. The views are amazing and the history of the building is very interesting to read about .
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star-5
One of the Best of Dubai..!!
Morales
, Mar 2020
If you planning to go to Dubai, this place is one of the must have to visit. Beautiful view but check the weather before you book it. Bad weather means bad view especially sand storms. Be advice, You must go first to the inside of the Dubai Mall and locate the "At The Top" Counter to scan your tickets, do Not trust on the address on the "Departure Point" Section. You by Your On, do not expect any group. This Offer is to get access to the Tower and do the tour by your self.
HelpfulHelpful
star-5
Out of this world experience
Graciela_H
, Feb 2020
Beautiful building and amazing view from the top. You can see for miles. The whole experience itself was wonderful to see all the models and photos of the building being constructed as well to get on the lift and realised how fast you travel without noticing it. If you go to Dubai this is a must see and do, you will not be disappointed!!
icon Response from Host , Feb 2020
Thank you so much for sharing your experience. We look forward to seeing you again! Have a great day!
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star-5
Wort-, aber nicht atemlos!
Volkmar_W
, Apr 2020
Das war natürlich ein tolles Erlebnis, Die Vorabbuchung mit festem Zeitpunkt lohnt sich. So kann man dann sicher sein, den Turm, die Stadt und die Wasserspiele zum Wunschmoment - bei uns zur Abenddämmerung - zu erleben. Alles hat perfekt geklappt.
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Product code: 232736P1

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