6-Day ||All Included|| Excursion - MachuPichu & Rainbow Mountain-Humantay Lake

A well package if you have less than a week to spend. Also physical fitness is a must! Hotel is meant to be 3* but not sure of ours. Nevertheless is clean and comfortable, with basic amenities except no drinking water in the room. Ask for heater on our second nite as it was cold in Cusco. Hotel located near traffic junction and you will hear the horns frequently. Hotel in Machu picchu was near train track so i ask for change of room due to the bad noise. A nite stay in aquas calientis is good as you can start early next morning and spend more time in Machu picchu. We enjoyed our time in Machu picchu!! The next day rainbow mountain is tiring, i took the horse but my husband trek. He had bad altitude headache effect on the night and we have to cancel our last day trip to Humantay Lake. Tour operator could have exercise flexibility and initiative as our flight from JFK to Lima transit to Cusco was delayed 3 times. I updated and informed the operator at least 16 hours ahead and i felt they could at least give us the entrance tickets for our own use when we missed the first day arrival Half day city tour , more so they knew we have a full day free before our night flight on the last day! Ours is private service tour, we had private guide for Machu picchu but it mix us with other group and cramped us with more than 15max pax( 19 exactly) in the mini bus to rainbow mountain. We still proceed with the group, and also the first day trip in a group but bigger bus to sacred valley. This has never happened before whenever we travelled in private service, as we find flexibility in spending time at sites. Service quality becomes an issue as operator outsource their services. i can only comment that the operator responded to my Watsapp fast enough. Viator allows us to cancel at least 24 hours in advance, but I'm thinking the operator was not glad to know we cancelled our daughter's package due to her visa issue (from 3pax to 2 pax). Hence, i wish to feedback here so that Viator should be aware and in the choice of operator. Overall we covered the main attractions and enjoyed our experience!