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Cozumel Snorkeling Tour: Palancar, Colombia and El Cielo Reefs

star-4.5106 Reviews
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Cozumel, Mexico
Cozumel Snorkeling Tour: Palancar, Colombia and El Cielo Reefs
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Cozumel Snorkeling Tour: Palancar, Colombia and El Cielo Reefs
El Cielo reef cozumel
El Cielo snorkeling tour
See More (47)
47
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From $52.25

$55.00  Save $2.75

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Number of travelers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children10 Children
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon4 hours  (Approx.)
Mobile ticket
iconOffered in: English and 1 more
Good for avoiding crowds

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Overview

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From $52.25

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3 reef snorkeling stops
Guided snorkeling tour
Drinks, Beers, Water, Sodas and One Snack
Snorkel gear: Vest, fins, mask, tube
Insured Shaded Boat
Experienced trained guides
Marine fee $5 usd Not included

Departure Point

Av. Rafael E Melgar 1, San Miguel Cozumel, Centro, 77600 Cozumel, QROO, Mexico

Return Details

Returns to original departure point
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Near public transportation
  • Most travelers can participate
  • No Sunscreen Allowed due to Reef protection
  • This tour/activity will have a maximum of 15 travelers
  • OPERATED BY Cozumel Tours and Excursions

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Cozumel Snorkeling Tour: Palancar, Colombia and El Cielo Reefs?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Temperature checks for travelers upon arrival
See all safety measures taken by Cozumel Snorkeling Tour: Palancar, Colombia and El Cielo Reefs.
Q:
What is the policy on sanitization during Cozumel Snorkeling Tour: Palancar, Colombia and El Cielo Reefs?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Cozumel Snorkeling Tour: Palancar, Colombia and El Cielo Reefs.
Q:
What is the social distancing policy during Cozumel Snorkeling Tour: Palancar, Colombia and El Cielo Reefs?
A:
The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Cozumel Snorkeling Tour: Palancar, Colombia and El Cielo Reefs.
Q:
What measures are being taken to ensure staff health & safety during Cozumel Snorkeling Tour: Palancar, Colombia and El Cielo Reefs?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Cozumel Snorkeling Tour: Palancar, Colombia and El Cielo Reefs.

Traveler Photos

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Reviews

4.5
star-4.5
106 Reviews
5 stars
83
4 stars
11
3 stars
3
2 stars
2
1 star
7

Reviews by Viator travelers

Showing 1-10 of 106 reviews
star-1
Don’t do it!
Sara_D
, Jul 2021
Definitely not as advertised! We felt very unsafe on this boat. The girls at Maybe Tours didn’t even care to look for our reservation which led us on a wild Goose chase. Pretty sure we ended up on the wrong tour at some dumpy marina on a boat that has seen better days. Only way to get into the water is to jump off the side of the boat. They also stop in literally the middle of the channel and tell you to jump off. I could go on and on. It was a nightmare and I’m looking forward to being reimbursed.
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star-1
Don’t but pictures from them
Mark_S
, Jul 2021
I paid $20.00 US dollars for pictures that were taken by one of you guides. I still haven’t received them. Please just email me my pictures that I paid for markspears71@outlook.com
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icon Response from Host , Jul 2021
Dear Customer, Your pictures were sent on a message through the viator message system. https://we.tl/t-yU9dApgWdg There was an error with your email so we sent them through Viator. We have received your message stating you received them. Thank you
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star-4
Good snorkeling tour
Brenda_S
, Jul 2021
Staff was friendly from the very experience captain of the boat to tour snorkel guide Didi (spoke very good English and was fun) to booth attendant (where we met at ferry pier). I’d give this a 5star since the little boat is old and glass bottom was not that clean.
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star-5
Phenomenal
Rion_G
, Jul 2021
The guide was awesome and the snorkeling was phenomenal! The shallows were beautiful. We saw so many different fish, stingrays, and starfish.
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icon Response from Host , Jul 2021
Dear Rion_G, Thank you very much for your great review, specially for sharing it with many other travelers out there looking to book this Cozumel snorkeling tour. We would also like to thank you for choosing our Company as this helps to support local Cozumel economy after a rough year due to the present pandemic. Thank you for visiting Cozumel and letting us be part of your cozumel vacation. On behalf of the Cozumel Tours and Excursions family thank you once again for your trust and preference. Kind regards,
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star-5
Very nice trip
Ramona_S
, Jul 2021
It was a very nice trip. The two men which are from the staff are very friendly and one could speak good English. We saw some starfishes and stingrays, what was really great!
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icon Response from Host , Jul 2021
Dear Ramona_S, Thank you very much for your excellent comments and kind words, we really appreciatte your feedback and great review. We Do remember you and it makes us happy you enjoyed your tour last wednesday and take the time out of your busy agenda to share your experience with many other travelers wanting to book this fun Cozumel snorkeling trip. On behalf of the Cozumel Tours and Excursions family, Thank you very much for your trust and preference. Kind regards,
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star-5
Loved it
Anna_K
, Jul 2021
Thanks Ivan and Felipe- we had a blast! The snorkeling was great and the beers and floating guacamole were a great surprise. Definite highlight of our trip!
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icon Response from Host , Jul 2021
Dear Anna_K, Thank you very much for your valuable comments and for sharing your experience with everyone. Our tour guides and team really try to go above and beyond in order to make your experience a memorable one. On Behalf of the Cozumel tours and Excursions family, thank you once again for your trust and preference. Kind regards,
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star-5
Awesome snorkelling experience!
Farrah_B
, Jul 2021
We had an amazing trip! Our guide and captain were so awesome and hospitable. The snorkelling was so much fun and the drinks and guacamole were great! Would definitely recommend this tour!
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icon Response from Host , Jul 2021
Dear Farrah_B, Thank you very much for your excellent comments and great review. We are glad you really enjoyed our Snorkeling trip and you had a great experience. We will make sure to pass your comments to our captain and tour guides who will be glad to know you enjoyed their service. On behalf of the Cozumel Tours and Excursions Family, thank you once again for your preference. Kind regards,
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star-5
Wonderful snorkeling day trip
Matthew_K
, Jul 2021
Excellent service, wonderful locations, food & drinks were great, beautiful locations, friendly staff
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icon Response from Host , Jul 2021
Dear Matthew_K, Thank you very much for your wonderful words and great review. We feel glad you enjoyed our Cozumel snorkeling tour, the service of our tour guides and Our beautiful Cozumel reefs. We want to thank you for choosing our tour and letting us be part of your Cozumel vacation. On behalf of the Cozumel Tours and Excursions family, thank you once again for your preference. Kind regards
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star-5
Great customer service, great trip.
Susan_C
, Jun 2021
Very nice customer service, moved my reservation when the ferry service didn’t get me there for initial time—different services on different days. The guide pointed out a turtle that I wouldn’t have seen on my own. Wear a hat or face cover, though—I ended up with quite a sunburn. And eat before you go or bring additional snacks.
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icon Response from Host , Jun 2021
Dear susan, Thank you very much for such great review and excellent comments, We are glad to know your tour was great and that you experienced close marine life as well. We also want to thank you for sharing your tips with all the travelers wanting to book this cozumel snorkeling tour. On behalf of the Cozumel Tours and Excursions family, thank you once again for your preference. Kind regards,
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star-4
Great time!!
Kathleen_R
, Jun 2021
Tour and staff were great. The coral is working on making a come back as it’s been slammed… Boat ride was fun but not for those who get sea sick. Saw a storm with lightning and a water funnel in the distance which was very exciting. The sea stars and rays were the highlight as was the sand bar complete with guac, beers and time to float! Only challenge was finding the boat as we drove to the marina rather than ferry terminal.
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icon Response from Host , Jun 2021
Dear Kathleen, Thank you very much for your feedback, we are glad you enjoyed our tour and our staff. We're sorry about the traffic on your way to the Marina but streets are usually busy on the morning however we are glad you were able to join us for this fun experience. On behalf of the Cozumel tours and Excursions family, Thank you very much for your preference. Kind regards,
... MoreLess
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