Kennedy Space Center at Cape Canaveral: Ultimate Space Pass

So much to do and see at the Kennedy Space Center. If you want to see and experience every thing, you'll need all day. Go to the Shuttle experience first or else you'll spend all day in queues. There is a but. There needs to be much clearer info about when the gates open and when the site itself opens. If people are self positioning, the gates open at 08:00. Also, the tickets issued need to swapped at the Center but the numbers issued don't match anything on the KSC's systems. Fortunately, a name search found us.

Very informative and interesting. Lunch with an Astronaut was a lot of fun , buffet was good, staff was efficient . Touring the sites where so many historic launches took place was awesome.

We booked way in advance the ULTIMATE SPACE PASS for my husband, myself and two Grandchildren turning 13 and 10. This was to be a special birthday present. They flew in from Ohio just for this event. We talked about it for months.My grandson loves science and the space ships . We even went to the movie ...APPOLO 11 before our trip. We arv. At our hotel the night before so we could start at 9am the next morning. It was a 4 hr. drive from Osprey to the hotel. At 8 PM , We recv. a call from CITY SIGHTSEEING ORLANDO Telling us that we had no tkt’s to get into this event. They said they had a computer glitch. I told the that that was their problem, not mine. I paid $463.96 for my 4 tkt’s mo. ago. I printed my voucher. I told the agent that I was going to go at 9am the next morning and I expected her Mgr to talk to KSC and work to straighten thiS out. I told her that I would go to will call at 9 AM and get my tkt’s. We arv. At will call and could not get our tkt’s. The KSC said you all screwed up and they were full. I had the Mgr at KSC call the Mgr at CSO....Cristine . After an hr at the window, we could not get our tkt’s. We had no lunch with the Astronauts. Terrible experience. We want a full refund, We want our two days of hotel reimbursement. We want their air fair reimbursement. I was so upset when I rcvd that call at 8 PM....I was up all night. I could not change it to 3/4 days later. They were flying back to Ohio. I hv worked , yrs ago, for United airlines. This was the most unprofessional experience I hv had and I Am 70 yrs old. I will be posting this msg all over Facebook if I don’t hear from you ASAP. I will also call the better business association. Every one must know about your company. We live an an exclusive area in Florida called THE OAKS CLUB. I will post this on our club news board. SHAME ON YOU AND CSO. MONIQUE PLOCIAK 216-695-8688

What an amazing experience. A must for any visit to Orlando.

Awesome time with my 3 granddaughter's. If time allowed we would have gone back for another full day

This was a great Birthday present and wonderful experience. Bill, our guide showed his knowledge at each event he escorted us to. We had plenty of time to visit other events on our own. Lunch with an astronaut was very informative and the lunch was better than good.