Whale Shark Encounter and Sumilon Sandbar with Kawasan Falls

Thank you so much Sir for your feedback appreciate it.

Thank you Ms Vanessa for your wonderful review. :) Hope to see you again.

Hi, thank you so much for your feedback, we appreciate it so much. Hope to see you again .

Hi Sir James, we are very sorry for what happen. May I know if when did you take the tour. There was a typhoon in Cebu the last few weeks and that causes big waves. If there are big waves, we won't risk our guests to board the boat, and if the coast guard will decide that you can't go, we will not force ourselves to have you on board. It is too risky. Also if there is a part of the tour that was cancelled due to unpredictable weather, we will partially refund you or the funds for that part of the tour will be given to you by our guide through cash, which I believe, what we did. I reviewed the tours in the past few weeks and we do not have any pending funds to be refunded cuz we will refund the missed part on the day itself. If you can give me the booking reference number and the date of the tour, I can investigate this further. Also, we have never scammed anyone before, we do the tours as specified and our guides will be of service beyond the expectation. Thank you and have a great day!

Thank you so much for this wonderful review. Hope to see you again!

Hi, thank you for your feedback. We appreciate it. Not sure what is the P1000 you paid in Kawasan, but the entrance in the falls is already included in your package. You might have added a half way canyoneering (not full course). This is the usual price if you add it on site. You should have let us know cuz we have cheaper package for that. Anyway, hope to see you again in Cebu .

Hi, thank you so much for your review, hope to see you again in Cebu with our other tour packages.

Hi, we thank you so much for your review, we appreciate it. Hope to see you again in Cebu with our other tour packages.

Hi we are sorry to hear about what happen on that day. May I know the lead guest name and the tour date so we can check and trace who the tour guide in Kawasan falls was and we can inform her about this so we can avoid this in the future. Again, we sincerely apologize about this.

Hi, thank you for your feedback, since you are getting a hassle free package, then we arrange everything for you and we line up for the tickets in your behalf. About the bar stop, since Oslob is very far from the city, we pick you up too early for the reason that whale sharks operation will be closing as early as 1pm. And also you have to visit Sumilon island and Kawasan falls which is more than an hour away from Oslob. Maybe a water break for few minutes while on the way is possible (some guests will request our driver to do this) but a bar stop for maybe an hour would delay the activity on that day, so yes please consider that this will be a very long trip, however, you can sleep in the car while travelling. ;) Again, thank you and hope to see you again in Cebu.