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Catamaran Sightseeing Tour to Isla Mujeres

star-4.5
|
Cancún, Mexico

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Number of travelers
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Free Cancellation
up to 24 hours in advance
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icon7 hours  (Approx.)
Pickup from select hotels
Mobile ticket
iconOffered in: English and 3 more

Keeping you safe during COVID-19
What you can expect during your visit
Face masks provided for travelers
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Regular temperature checks for staff
Paid stay-at-home policy for staff with symptoms
More questions?
(888) 651-9785

Overview

Ride a modern catamaran from Cancun to Isla Mujeres and spend your day snorkeling on the stunning coral reef. Motor through the mangrove channels of Nichupte Lagoon while you sip cocktails from the open bar on board. A lunch buffet includes fresh fish and chicken fajitas. Your guide lets you shop on the island and makes a stop at beautiful North Beach in Cancun.
  • Full-day trip to Isla Mujeres by catamaran from Cancun
  • Snorkel the reef and play at North Beach
  • Bite into a buffet lunch of chicken fajitas and fish
  • Sip unlimited drinks from the open bar (wine not included)
All taxes, fees and handling charges
Buffet lunch (fajitas)
Unlimited drinks (open bar)
Snorkeling equipment
Gratuities
Photos
Souvenirs
Lobster during lunch (available at an additional cost)
White and red wines (additional cost)

Departure Point

Marina Kaybal, Blvd. Kukulcan km 3.5, Kukulcan Boulevard, Zona Hotelera, 77500 Cancún, Q.R., Mexico

Traveler pickup is offered
Hotel pick up is available at additional cost.

Departure Time

12:00 PM

Return Details

Returns to original departure point
  • Confirmation will be received at time of booking
  • Minimum age to drink alcohol is 18 years
  • Wheelchair accessible
  • Stroller accessible
  • Near public transportation
  • Infants must sit on laps
  • No heart problems or other serious medical conditions
  • Most travelers can participate
  • This tour/activity will have a maximum of 60 travelers
  • OPERATED BY Catamaran Fragata

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Catamaran Sightseeing Tour to Isla Mujeres?
A:
The policy on face masks and attendee health is:

  • Face masks provided for travelers
See all safety measures taken by Catamaran Sightseeing Tour to Isla Mujeres.
Q:
What is the policy on sanitization during Catamaran Sightseeing Tour to Isla Mujeres?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Catamaran Sightseeing Tour to Isla Mujeres.
Q:
What is the social distancing policy during Catamaran Sightseeing Tour to Isla Mujeres?
A:
The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Catamaran Sightseeing Tour to Isla Mujeres.
Q:
What measures are being taken to ensure staff health & safety during Catamaran Sightseeing Tour to Isla Mujeres?
A:
The policies on staff health & safety are:

  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Catamaran Sightseeing Tour to Isla Mujeres.
Q:
What is the maximum group size during Catamaran Sightseeing Tour to Isla Mujeres?
A:
This activity will have a maximum of 60 travelers.

See all safety measures taken by Catamaran Sightseeing Tour to Isla Mujeres.

Reviews

4.5
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28 Reviews
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Reviews by Viator travelers
Showing 1 of 28 reviews
star-1
I booked this tour based on the...
Andrew D
, Jan 2017
I booked this tour based on the design and size of the catamaran and positive feedback from others which the vendor a high rating. I received confirmation and location as to which marina we would sail from. A couple of days before the sailing I received a message that stated our sailing location and time had changed and that we were to report to a different marina. There was no mention of a tour operator change. On the day of the sailing we left early to ensure we would arrive with plenty of time. The local transport dropped us at our marina and we looked for our boat. Spanish is not our first language and after some discussion we determined that we were dropped at the original marina www were to sail from. We also determined that all sailing were cancelled due to heavy winds and seas. Hundreds of people were leaving because of the cancellations. We did not want to miss our scheduled sailing time, so we left and quickly found the correct marina with only a few minutes before the scheduled time. The marina was very busy and chaotic with multiple deep line-ups of people looking to connect with their tour boat. After 25 minutes in a lineup, we were told we were in the wrong line-up and gratefully, the person at the wicket window found our contact person who quickly processed our tickets. With tickets in hand, we waited an additional 30 minutes for the captain to prepare our boat. The boat looked nothing like what the tour operator had promised and appeared to be the smallest catamaran at the marina. Our tour was now with a different tour operator with no explanation. Our tickets showed that we were on an economy ticket and I compared my ticket with that of another visitor. Their ticket stated luxury and I was pointed to a much larger catamaran. It was time for us to start our sailing, so we boarded the very small catamaran which appeared to be about 20 -25 feet long and looked like it could accommodate about 15-20 people at best. We left an hour after the stated sailing time. At this marina, All sailings were on., so we left the marina and sailed towards Isla Mujeres. We were quickly told that snorkelling was cancelled due to strong currents brought upon by the heavy winds and seas. Our small boat reacted quickly to the large waves with everybody getting soaked and almost thrown off the boat. The crew reacted by trying to set up a canvas that would deflect water. They couldn't unravel the canvas as it was bunched up and crew were getting thrown around by the waves. People continued to get soaked and with each wave were getting very anxious including my son who was having difficulty with the large waves. I was also dealing with my professional camera equipment which was able to store inside the cabin. My son spent the remainder of the trip inside the cabin. This was not our first catamaran trip. Crew came to us individually to try and 'help' us but would not cancel or turn to shore. One of the crew told me discretely that we should not have sailed. We arrived at Isla Mujeres after a tumultuous and harrowing trip and returned to shore via government ferry. The catamaran trip was a total write-off for my son and I. I'm very disappointed with the tour company and vendor. Promises were made and were not followed up. I am still waiting for our dialogue to come to a reasonable conclusion. Tour operator was changed without notice. Marina was chaotic and we were shunted to a small vessel and an economy booking without any recourse. Tour company continued to sail in spite of heavy winds and seas. Other major tour operator cancelled sailings..why did this company imperil their guests? I do not recommend this tour. Stay away!!

Product code: 16779P1

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