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Priority Access: Xplor Adventure Park with Hotel Pick up and Drop Off

star-4.5
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Cancun, Mexico
(15)
Priority Access: Xplor Adventure Park with Hotel Pick up and Drop Off
Tripadvisor Travelers’ Choice honors select accommodations, attractions and restaurants that consistently demonstrate a commitment to hospitality excellence.
Underground Expedition
Xplor Park
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15

From $159.99

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Number of travelers
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Free Cancellation
up to 24 hours in advance
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icon6 hours  (Approx.)
Hotel pickup offered
iconOffered in: English and 1 more
Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
Paid stay-at-home policy for staff with symptoms
Contactless payments for gratuities and add-ons
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Safety precautions are provided by the tour operator and are not checked by Viator for accuracy
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More questions?
(888) 651-9785

Overview

Satisfy an appetite for adventure on a full-day tour of the exhilarating Xplor Adventure Park from Cancun. Splash into the cool water of subterranean rivers; paddle through atmospheric caves filled with stalactites; glide over the jungle canopy on a high-velocity zip line; and drive an amphibious vehicle on exciting off-road trails. Feast upon an all-you-can-eat buffet of flavorsome and fulfilling dishes while sipping refreshing beverages from an open bar. On this all-inclusive tour, hotel transport, entrance fees and lunch are all completely covered.
  • Full-day admission ticket to Xplor Adventure Park
  • Fly over the jungle canopy on multiple ziplines, and take a thrilling drop into caverns or a natural sinkhole
  • Marvel at ancient rock formations while rafting or swimming through underground rivers
  • Steer an amphibious vehicle through the jungle, on bridges and into caves
  • Enjoy a hearty buffet lunch featuring healthy fare
  • Pickup and drop-off from most Cancun hotels included

Why Travelers Choose This Tour

This is a hassle-free way to get to and enjoy this outdoor adventure park 50 miles (80 km) from Cancun.
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From $159.99

Lowest Price Guarantee
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All-you-can-eat buffet lunch
Beverages
Use of lockers
Hotel pickup and drop-off
Hamlet, harness, kayak and paddles. Depending of the activity and risk
Dressing rooms, restrooms
Priority Access: You can have your admission bracelets on the bus on your way to the park.
Gratuities
Photos are available for purchase.
Souvenirs (Available to purchase)

Departure Point

Traveler pickup is offered
We would like to make it comfortable for you. We will pick you up at your hotel. During the booking, please choose Pickup Location and then select the radio button saying "Please pick me up at" and choose "I don't see my pickup location" from the drop-down then type the hotel name on the box underneath so that we can easily locate your hotel pickup.
If you selected an option with transportation, you must contact Grupo Xcaret at least 24 hours before your activity date to confirm your reservation and arrange transportation
Upon pickup, please present your printed voucher(s) and photo ID in exchange for your activity.

Redemption Instructions:

*IMPORTANT:
As a preventive measure, before boarding the bus or accessing each Park, we will take the temperature by using a digital remote device to every visitor, guest, and staff member.
In case your temperature exceeds the 100.4 F (38 C), or if there were symptoms such as cough, throat sore, runny nose, and/or red eyes, the Park's staff reserves the right to allow boarding or accessing to our facilities.

- If you have purchased an option with transportation, in order to confirm your transportation service please contact Grupo Xcaret at least 24 hours prior to the visit to the park.
- If you have booked an option with transportation within less than 24 hours prior to the visit to the park you must contact Grupo Xcaret immediately.
- Upon your pickup, you must show your photo ID and your printed or digital voucher when boarding the bus.
- To access the park you must go to the ticket office and present your photo ID and your printed or digital voucher.
- The Voucher schedule is informative.
- The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup.
- Tours and days of operation are subject to availability and changes.

Departure Time

7:00 AM
Depart from your Cancun hotel and relax during the 45-minute journey to Xplor Adventure Park in an air-conditioned minivan. Feel your pulse race as you head straight for the exhilarating zip line courses suspended over the rainforest canopy; soar over stunning scenery at a height of 150 feet (30 meters) at high velocity. Gasp as the zip line descends into the subterranean depths of an underground cave, speeding through crevices and grottoes. Make a splash on the second zip line, which concludes by dropping you into a sparkling cenote. 

Next, drive into the lush vegetation of the jungle on a state-of-the-art amphibious vehicle. Traverse off-road trails, rocky riverbeds and suspended bridges on a 3-mile (5-km) circuit as you explore the fascinating flora and fauna of the jungle.  

Then, descend to the depths of the earth to explore secretive subterranean chambers on a raft; using your hands as paddles, enjoy a gentle journey past sharp stalactites and stalagmites through caverns before jumping into the water for a swim. 

Freshen up in the park’s fabulous facilities then feast upon a buffet lunch of local and international specialties; enjoy fresh and healthy food inspired by local ingredients and customs. Relax in a tree-harbored hammock after lunch then return to your air-conditioned minivan to enjoy the journey back to your hotel in Cancun.
Itinerary
Stop At:  
Xplor Park by Xcaret
Xplor Explore the dimensions of the adventure park and its natural beauty: Fly through the air and speed down ziplines ranging from 26 to 148 feet (8 to 45 meters) in height, then land in the crystal-clear waters of the cenotes where you can climb suspension bridges. Drive an all-terrain amphibious vehicle through jungle trails and fascinating caves where you’ll marvel at the extraordinary rock formations. Paddle a raft through underwater caves and discover fascinating grottos. Swim along the river between stalactites and stalagmites in this spectacular underground world. Trained staff are on hand to ensure your safety at all times, and all equipment (including lifejacket and helmet) are included. Your admission includes an all-you-can-eat buffet (go as many times as you wish during the day), unlimited fruit-flavored drinks and hot chocolate when you get out of both rivers. Also with roundtrip transportation to your hotel
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Duration: 6 hours 
Admission Ticket Included
Stop At:  
Xplor Park
Two circuits of seven zip lines Amphibious Vehicles, River Swim, Hammock Splash. Spelunking hike.
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Duration: 4 hours 
Admission Ticket Included
Stop At:  
Xplor Park
Food & Beverages: Buffet with vegetarian options available Unlimited non-alcoholic beverages
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Duration: 1 minute
Admission Ticket Included
Stop At:  
Xplor Park
Rest Areas: Hammocks, Free Wifi, Lockers
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Duration: 30 minutes
Admission Ticket Included
  • Confirmation will be received at time of booking
  • For pick up arrangement you must call to confirm your reservation at least 24 hrs before your visit day.
  • Important: Children must be accompanied by an adult
  • We do not recommend this park for children younger than 6 years old
  • Children under 5 receive the child price and activities are restricted.
  • The minimum age to drive the amphibious vehicles is 18, and all drivers must have a valid driver's license
  • It is recommended that you bring comfortable lightweight clothing, walking shoes or sneakers, biodegradable sunblock, a swimsuit and towel, and an extra change of clothing
  • Not wheelchair accessible
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • Zipline requirements: Minimum height/weight is 4.5 feet (137 cm) or 88 lbs (40 kg); the maximum weight is 300 (136 kg); maximum waist width is 51 inches (130 cm) and leg width 27 inches (68 cm)
  • Wear or bring shoes and clothes that can get wet, and bring a change of dry clothes that you can keep in the on-site lockers; please use chemical-free insect repellent.
  • As a preventive measure, before boarding the bus or accessing a park, the temperature will be scanned through a digital remote device on every visitor, guest and staff member.
  • The Voucher schedule is informative.
  • Travelers should have a moderate physical fitness level
  • The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup.
  • Tours and days of operation are subject to availability and changes.
  • In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
  • This tour/activity will have a maximum of 15 travelers
  • OPERATED BY Grupo Xcaret

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Priority Access: Xplor Adventure Park with Hotel Pick up and Drop Off?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Priority Access: Xplor Adventure Park with Hotel Pick up and Drop Off.
Q:
What is the policy on sanitization during Priority Access: Xplor Adventure Park with Hotel Pick up and Drop Off?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Priority Access: Xplor Adventure Park with Hotel Pick up and Drop Off.
Q:
What is the social distancing policy during Priority Access: Xplor Adventure Park with Hotel Pick up and Drop Off?
A:
The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Priority Access: Xplor Adventure Park with Hotel Pick up and Drop Off.
Q:
What measures are being taken to ensure staff health & safety during Priority Access: Xplor Adventure Park with Hotel Pick up and Drop Off?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Priority Access: Xplor Adventure Park with Hotel Pick up and Drop Off.

Traveler Photos

Reviews

4.5
star-4.5
114 Reviews
5 stars
89
4 stars
18
3 stars
2
2 stars
3
1 star
2
Reviews by Viator travelers
Showing 1-10 of 114 reviews
star-5
Such a great time
Living-Life
, Dec 2020
Our experience was pretty great from the hotel pickup and drop off - they check your temperature as well as spray your shoes and any bags - the ride there was about an hour and the guide gives you a run down of what to expect at Xplor. The park itself was sooooo awesome and sooo much fun, we did every single activity from the zip lines to the hammock swing, underwater exhibit, water raft and the food buffet had so many options and was actually tasty. The staff at the park was also super friendly and welcoming and whenever we had a question someone was always there - make sure you get the photo package it is totally worth it. I do wish they would of somehow let us know that on the last zip line you will get wet - that way we could of worn our bathing suits, also the wait times are super short. Just make sure you wear water shoes
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star-5
Great Service
Nicole_L
, Oct 2020
It was a excellent experience. Nice staff, good food, and lots to explore. I would do it again. Good atmosphere.
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star-5
Favorite!!
Kellie_J
, Aug 2020
This was my favorite excursion of all times!! Just heads up -bring water shoes so you don’t have to spend $28USD when you get there! Perfect time to go during the pandemic as there were no lines & not crowded at all! Absolutely beautiful and a must do when in Mexico.
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star-5
By Land, By Air and By Sea
oppostal
, Nov 2019
Really great zip lines. Nice size ATV courses. Raft and swim through caverns. 2 separate runs through each activity. Did all of them. Food all day. Buffet at restaurant was very good and snack stands available.
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star-5
Love Xplor!
Jamie S
, Jul 2019
The transportation was awesome to the park, the people very helpful with lots of information. The park....AMAZING and FUN!!! Food is incredible! I can’t say enough , this is a place I want to come back to !!!
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star-5
Helmet Life
Sharon D
, Dec 2018
Love this park. Was it as good as Xel-Ha? About the same. I like the fact that it’s natural. A great way of to use resources to their advantage. The caves were beautiful and paddling in them is something most people could never do at home. So I would recommend you try it and if you don’t like it at least you tried something new. PS- the title. You HAVE to wear it everywhere you go. Even walking around but they may be removed while eating.
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star-5
Best place want to go back!!
tanaisxena
, Jul 2018
This excursion is amazing! So much fun! DID everything and yet still wanted to stay longer. Please put Hotel pick up time on Voucher. Had to ask so many of the staff to help. Unable to call Viator to confirm.
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star-5
A MUST DO IN CANCUN!
slemus1
, Jun 2018
This tour was absolutely amazing for the family. It had great activities and the food was delicious. I highly recommend
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star-4
Ziplining was the best but the rest of...
Michael D
, Jun 2018
Ziplining was the best but the rest of the park was ok.
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star-5
Xplor was a lot of fun! We got...
doobi.x
, Aug 2017
Xplor was a lot of fun! We got picked up at 7am by a nice big shuttle bus. It picked up other people from other hotels along the way. After the hotel zone they stop by their main headquarters where a ton of customers are also waiting to get picked up. When the bus was completely full, we started our way to the adventure park. When we got there, we went up to the counter and got our helmets and key for the free locker. We could also buy a photo package in this area which we didn't think we wanted and ended up buying it later when we were leaving. I think it's worth it, as there are lots of automatic photo machines throughout the park where you can get your pictures taken. We were able to do everything the park had to offer: paddling, swimming, ATV'ing, and zip-lining. The food was an all-inclusive buffet that opened from 11:30am until 5pm. It was about 4:30pm when we were still eating and the nice staff there reminded us that we should be heading back to the bus because it leaves at 5pm. We had a fun time and we would come back here.
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Product code: 6140CUNXPLOR

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