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Priority Access:Tour Chichén Itza - Xichén Deluxe Tour by Xcaret

|
Cancun, Mexico
13

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Select Date and Travelers

Number of travelers
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Free Cancellation
up to 24 hours in advance
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icon12 hours  (Approx.)
Hotel pickup offered
iconOffered in: English and 1 more

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
Paid stay-at-home policy for staff with symptoms
Contactless payments for gratuities and add-ons
More questions?
(888) 651-9785

Overview

Saved to wishlist!
Roundtrip transportation on a comfortable deluxe panoramic bus.
Light gourmet breakfast, unlimited drinks and refreshing facial tissues onboard.
Access to Chichén Itzá archeological site. (1.15 h approximately, 1 h of free time at archaeological area)
Certified bilingual guide. Trilingual guide on Wednesday (Spanish, English and French)
Guide radio devices with headphones at Chichén Itz
Enjoy at La Casona de Valladolid restaurant more than 70 buffet options with regional Yucatán cuisine and unlimited drinks.
Bottled water
Coffee and/or Tea
Priority Access: You can have your admission bracelets on the bus on your way to the park.
Souvenir. (Available to purchase)
Photo pass package (Available to purchase)
Swimming in the Cenote

Departure Point

Traveler pickup is offered
We would like to make it comfortable for you. We will pick you up at your hotel. During the booking, please choose Pickup Location and then select the radio button saying "Please pick me up at" and choose "I don't see my pickup location" from the drop-down then type the hotel name on the box underneath so that we can easily locate your hotel pickup.
If you selected an option with transportation, you must contact Grupo Xcaret at least 24 hours before your activity date to confirm your reservation and arrange transportation
Upon pickup, please present your printed voucher(s) and photo ID in exchange for your activity.

Redemption Instructions:

*IMPORTANT:
As a preventive measure, before boarding the bus or accessing each Park, we will take the temperature by using a digital remote device to every visitor, guest, and staff member.
In case your temperature exceeds the 100.4 F (38 C), or if there were symptoms such as cough, throat sore, runny nose, and/or red eyes, the Park's staff reserves the right to allow boarding or accessing to our facilities.

- If you have purchased an option with transportation, in order to confirm your transportation service please contact Grupo Xcaret at least 24 hours prior to the visit to the park.
- If you have booked an option with transportation within less than 24 hours prior to the visit to the park you must contact Grupo Xcaret immediately.
- Upon your pickup, you must show your photo ID and your printed or digital voucher when boarding the bus.
- To access the park you must go to the ticket office and present your photo ID and your printed or digital voucher.
- The Voucher schedule is informative.
- The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup.
- Tours and days of operation are subject to availability and changes.

Departure Time

7:00 AM
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • For pick up arrangement you must call to confirm your reservation at least 24 hrs before your visit day.
  • It is not possible to make the change of date the same day of your visit.
  • Bottle of water with bottle holder at the archaeological site.
  • Children must be accompanied by an adult.
  • Operates in all weather conditions, please dress with light clothes and comfortable shoes for walking.
  • Please bring biodegradable sunscreen and cash or credit card for souvenir purchases, Wear hat and sunglasses.
  • Near public transportation
  • Infant seats available
  • As a preventive measure, before boarding the bus or accessing a park, the temperature will be scanned through a digital remote device on every visitor, guest and staff member.
  • The Voucher schedule is informative.
  • Most travelers can participate
  • The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup.
  • Tours and days of operation are subject to availability and changes.
  • In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
  • This is a private tour/activity. Only your group will participate
  • OPERATED BY Grupo Xcaret

For a full refund, cancel at least 24 hours in advance of the start date of the experience. Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Priority Access:Tour Chichén Itza - Xichén Deluxe Tour by Xcaret?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Priority Access:Tour Chichén Itza - Xichén Deluxe Tour by Xcaret.
Q:
What is the policy on sanitization during Priority Access:Tour Chichén Itza - Xichén Deluxe Tour by Xcaret?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Priority Access:Tour Chichén Itza - Xichén Deluxe Tour by Xcaret.
Q:
What is the social distancing policy during Priority Access:Tour Chichén Itza - Xichén Deluxe Tour by Xcaret?
A:
The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Priority Access:Tour Chichén Itza - Xichén Deluxe Tour by Xcaret.
Q:
What measures are being taken to ensure staff health & safety during Priority Access:Tour Chichén Itza - Xichén Deluxe Tour by Xcaret?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Priority Access:Tour Chichén Itza - Xichén Deluxe Tour by Xcaret.

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Product code: 6140P23

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