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Xel-Há Park All-Inclusive Admission Ticket

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Solidaridad, Mexico

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Free Cancellation
up to 24 hours in advance
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icon6 to 8 hours  (Approx.)
iconOffered in: English and 1 more

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
Paid stay-at-home policy for staff with symptoms
Contactless payments for gratuities and add-ons
More questions?
(888) 651-9785

Overview

Xel-Ha’s status as one of the world’s greatest nature parks attracts large crowds desperate to experience the theme park’s aquatic activities. Guarantee your entry to one of Riviera Maya’s top attractions with this all-inclusive Kel-Ha admission ticket, which include an all-you-can-eat buffet and unlimited drinks. Enjoy access to all of the park’s attractions, which include ziplines, coral reefs, jungle trails, caves, and cenotes, and use the facilities free of charge. Ideal for families.
  • All-inclusive admission to Xel-Ha theme park in Playa del Carmen
  • A fun-filled day out ideal for families
  • Experience more than 20 attractions, such as caves, cenotes, jungle trails, coral reefs, and ziplines
  • Enjoy an all-you-can-eat buffet, unlimited drinks, and use of the park's facilities
  • Visit the park any time between 9am and 6pm
Saved to wishlist!
Unlimited snorkeling (gear included)
All-you-can-eat buffet (Mexican and international cuisine)
Unlimited domestic open bar and soft drinks
Access to Children's Playground
Access to all attractions
Life jackets, inner tubes and bicycles in designated areas
Lounge chairs, hammocks and rest areas
Use of lockers and a towel
Restrooms, changing rooms and showers
Souvenir photos (available to purchase)
Hotel pickup and drop-off
Photos

Departure Point

Xel-Ha Park by Xcaret, Puerto Juarez Federal Highway, km 240, Solidaridad 77780 Mexico

Departure Time

8:00 AM

Ticket Redemption Point

Xel-Há Park, Carretera Chetumal Puerto Juárez Km 240, locales 1 & 2, módulo B, 77780 Q.R., Mexico
Make your way to Xel-Ha aquatic theme park, located only 5 miles (9 km) from Tulum, anytime between its opening hours of 9am and 6pm. In order to take advantage of the park’s numerous attractions, a full day at Xel-Ha is recommended.

On arrival, you’ll receive your all-inclusive wristband and a park map to help you navigate. Spend the day satisfying your appetite for adventure on the Salpichanga Ziplines, the Floating Bridge, and during a bike ride through the Land of Huh.

Alternatively, relax during a river or snorkelling tour, flounder in the refreshing water of cenotes, or take a serene stroll around Chacah’s Garden. Throughout the day, revitalize with cold drinks from an open bar while relaxing on one of many shaded hammocks.

When hunger strikes, feast on an all-you-can-eat buffet featuring dishes inspired by Mexican and international cuisine.
Itinerary
Stop At:  
Xel-Ha Park by Xcaret
Xel-Ha is considered the world’s largest natural aquarium, the park offers snorkeling among hundreds of tropical fish and more than 90 marine species that inhabit the creek. Enjoy the best marine and land activities; in Xel-Ha’s park you can enjoy lagoons, cenotes and caves, where seawater mixes with the fresh water of the world’s longest underground river system. Complimentary lifejackets, inner tubes, bicycles, access to lounge chairs, hammocks and rest areas are included. Slide down ziplines and splash into the crystal clear waters of a cenote or dive into a spectacular cove. Visit Xel-Ha’s vegetation nursery, and marvel at the mangroves and rainforest dotted with orchids. See the apiary of the Melipona bee (with a traditional Mayan harvest of honey twice a year) and learn more about the Mayan culture. New at Xel-Há this year you can have the chance to experience as world Earth Day, Birds’ Day, World Sea Turtle Day, Day of the Manatee, Purification Ceremony, Treasures of the Cove, Secrets of the Jungle. Your admission includes buffet-style breakfast, lunch and snacks (international and Mexican cuisine) with unlimited drinks and a domestic open bar.
Admission Ticket Included
  • Confirmation will be received at time of booking
  • As a preventive measure, before boarding the bus or accessing to the park, the temperature will be scanned through a digital remote device on every visitor, guest or staff member.
  • Use sunscreen and insect repellent that are free of the following chemicals: benzophenone, etilhexila, homosalate, octyl methoxycinnamate, octyl salicylate, octinoxate, oxybenzone, butyl methoxydibenzoylmethane.
  • Optional activities are not included. These are educational activities of interaction with wild life, Sea Trek, Snuba, Zip Bike, Temazcal
  • Wheelchair accessible
  • Stroller accessible
  • Near public transportation
  • Infants must sit on laps
  • It is recommended that you wear a swimsuit, water shoes comfortable clothes
  • In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
  • Most travelers can participate
  • OPERATED BY Grupo Xcaret

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Xel-Há Park All-Inclusive Admission Ticket?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Xel-Há Park All-Inclusive Admission Ticket.
Q:
What is the policy on sanitization during Xel-Há Park All-Inclusive Admission Ticket?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Xel-Há Park All-Inclusive Admission Ticket.
Q:
What is the social distancing policy during Xel-Há Park All-Inclusive Admission Ticket?
A:
The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Xel-Há Park All-Inclusive Admission Ticket.
Q:
What measures are being taken to ensure staff health & safety during Xel-Há Park All-Inclusive Admission Ticket?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Xel-Há Park All-Inclusive Admission Ticket.

Traveler Tips


  • "The food and drinks included allow you to spend a full day with plenty of time for eating and drinking as well." See review
  • "Staff where great with drink making and plenty of things for adults to do" See review
  • "Zip lines way too easy Food is OK Park is clean" See review

Reviews

4.5
star-4.5
203 Reviews
Reviews by Viator travelers
Showing 1-10 of 203 reviews
star-3
It's ok
961maut
, Aug 2019
We were lucky to be there during the low season Park is well organised but not much to do Snorkeling easy and not so many fish. Zip lines way too easy Food is OK Park is clean
HelpfulHelpful
star-5
Okay
692jam
, Jul 2019
Skeptical that is was more aimed at the kids, but they had me at open bar. Staff where great with drink making and plenty of things for adults to do
HelpfulHelpful
star-5
Really Enjoyed!
Discover28059893187
, May 2019
This Xel-Ha All-Inclusive was awesome. Fabulous natural water adventure park, activities, snorkeling, great food and drinks - everything you need for a full day of fun. We plan to do it again. Well worth it.
HelpfulHelpful
star-5
Well worth the day trip. So many...
Debra P
, Mar 2018
Well worth the day trip. So many things to do from snorkelling to tube floating down the lazy river. The food and drinks included allow you to spend a full day with plenty of time for eating and drinking as well.
HelpfulHelpful
star-5
Was excellent. I booked online...
Rhea S
, Feb 2018
Was excellent. I booked online which is the way to go. I booked one trip through one of the booths and got the run around for 3 hours.... only book online!!!!
HelpfulHelpful1 traveler found this review helpful
star-5
This is a fantastic place to visit...
Chris B
, Jul 2017
This is a fantastic place to visit! Had gluten free options to top it off. Highly recommend this park.
HelpfulHelpful
star-4
We went snorkeling down the river...
Joan P
, Jul 2017
We went snorkeling down the river, which was fantastic enabling us to see many colorful fish. The only drawback was that it was vacation time for schoolchildren, so there were many, many families tubing down the river, so we had to stay along the edges. Still, it was wonderful. Afterwards we went to buffet which we LOVED!!! All in all, a great day!
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star-4
This is not your ordinary water...
kristinshaw
, Apr 2017
This is not your ordinary water park. It is very well thought out/laid out and marked directionally. There are many activities on the property to choose from to keep anyone from getting bored. We had a great day at the park. Encourage to have photos taken at minimum an hour before wanting to leave the park since it takes awhile to upload the photos. I have tried unsuccessfully to contact someone at the Xel-Ha to order a picture from the day. I sent a message according to customer service online but no response which is disappointing. That was the only glitch in the day. Highly recommend for a fun filled day or even a few hours. Beautiful!
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star-5
This is a must!! If you love water...
annanguyen0113
, Jan 2017
This is a must!! If you love water park, water-themed adventure stuff this is for you! The natural eco-park was amazing and in a way, breathtaking. The food was good, the activities were fun, and everything was amazing! We will definitely do this again. We got there early morning, got our snorkeling equipment included in this ticket, and went snorkeling for the first time. Saw HUGE stingrays and lots of beautiful fish and sea-life. Then went on to zip-lining. Afterwards, ate at the buffet--which had amazing food by the way! all included in the ticket. We also bought the photos package at the park and got a lot of professional photos taken. It was a memorable trip and definitely worth the money.
HelpfulHelpful
star-5
Our trip to Xel-Ha was amazing...
Lisa B
, Jan 2017
Our trip to Xel-Ha was amazing. From swimming with the dolphins, to the zip lining, lazy river, snorkeling, and cliff dive, our family enjoyed it all! I highly recommend getting the photo package sold at the front, so you capture all those memories.
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Product code: 6140P20

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