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Priority Access: Xcaret Day Trip with Transportation

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Cancun, Mexico

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Free Cancellation
up to 24 hours in advance
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icon6 to 12 hours  (Approx.)
Hotel pickup offered
iconOffered in: English and 5 more

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
Paid stay-at-home policy for staff with symptoms
Contactless payments for gratuities and add-ons
More questions?
(888) 651-9785

Overview

Escape for the day to Xcaret, Mexico's ecological and archeology park located in Riviera Maya. On this full-day trip from Cancun to Xcaret, swim in a lagoon, snorkel in the clear aqua waters of the Caribbean, and discover a network of subterranean rivers. Watch for monkeys, birdlife, and butterflies as you stroll through the jungle at Xcaret and take tours of the ancient Mayan archaeological sites. After the sun sets, enjoy folkloric entertainment that highlights the ancient Mayan culture around Cancun, Mexico. This Xcaret outing includes pickup and drop-off at most hotels in Cancun.
  • Day trip to Xcaret, an eco-archaeological park located along the Riviera Maya
  • Engage in a variety of water activities, including swimming, snorkeling, and exploring underground river channels
  • Watch a mesmerizing night show of Mayan and Mexican music, lights, and dance
  • Round-trip transport from most Cancun hotels included
Use of lounge chairs, hammocks and rest areas
Life jackets and inner tubes
Water activities in the underground river
Hotel pickup and drop-off
One buffet lunch with fruit-flavored drinks, coffee and one beer (if Xcaret Plus option is selected)
Use of Plus Area facility (if Xcaret Plus option is selected)
Use of snorkeling equipment
Access to beaches, bays and natural pools
More than 40 activities included and +300 actors in scene
Priority Access: You can have your admission bracelets on the bus on your way to the park.
Gratuities
Optional activities (you can buy them directly in the park)
Food and drinks (if Xcaret Plus option is not selected)
Photos (Available to purchase)
Souvenirs (Available to purchase)

Departure Point

Traveler pickup is offered
IMPORTANT INFORMATION: If you need the option of a wheelchair you need to provide the information to the company so then you will get a special minivan with the service, there's no extra cost.
We would like to make it comfortable for you. We will pick you up at your hotel. During the booking, please choose Pickup Location and then select the radio button saying "Please pick me up at" and choose "I don't see my pickup location" from the drop-down then type the hotel name on the box underneath so that we can easily locate your hotel pickup.
If you selected an option with transportation, you must contact Grupo Xcaret at least 24 hours before your activity date to confirm your reservation and arrange transportation
Upon pickup, please present your printed voucher(s) and photo ID in exchange for your activity.

Redemption Instructions:

*IMPORTANT:
As a preventive measure, before boarding the bus or accessing each Park, we will take the temperature by using a digital remote device to every visitor, guest, and staff member.
In case your temperature exceeds the 100.4 F (38 C), or if there were symptoms such as cough, throat sore, runny nose, and/or red eyes, the Park's staff reserves the right to allow boarding or accessing to our facilities.

- If you have purchased an option with transportation, in order to confirm your transportation service please contact Grupo Xcaret at least 24 hours prior to the visit to the park.
- If you have booked an option with transportation within less than 24 hours prior to the visit to the park you must contact Grupo Xcaret immediately.
- Upon your pickup, you must show your photo ID and your printed or digital voucher when boarding the bus.
- To access the park you must go to the ticket office and present your photo ID and your printed or digital voucher.
- The Voucher schedule is informative.
- The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup.
- Tours and days of operation are subject to availability and changes.

Departure Time

8:00 AM
After pickup at your Cancun hotel or central meeting point, travel in air-conditioned comfort to Xcaret Park outside of Cancun. This Xcaret excursion offers activities for every interest, from history to ecology to adventure.

Explore the underground caverns beneath the jungle, once used by the Mayans for cleansing rituals before sailing to Cozumel Island, a sacred site. Keep an eye out for brightly-colored macaws, deer, and monkeys as you wander through the network of subterranean tunnels.

Discover the orchid garden, a favorite of nature-lovers and amateur botanists. Check out the butterfly pavilion and the aviary, as well as the aquarium featuring specimens of gorgeous coral reefs. Head to the beach to relax, swim in the warm, calm waters, or snorkel with sea turtles. Most of these activities are included in your admission to Xcaret. Prices for additional activities may vary.

If you want to extend your outing at Xcaret in Cancun, stay for the Excaret Mexico Espectacular, a show full of folkloric entertainment, dancing, and music. Follow the narrative of Mexican history from the pre-Columbian era until modern day through the performers.

Xcaret Plus Upgrade:

Enjoy a buffet lunch, including orange juice and lemonade. Use snorkeling gear to further explore Xcaret's waters off of Cancun, Mexico and receive access to the Plus Area, which includes a more exclusive and private changing room and shower area.

At the end of the day, enjoy drop-off at your Cancun hotel.
Itinerary
Stop At:  
Xcaret
Transportation will pick up and drop off from hotel/meeting point to park entrance.
Duration: 1 hour 30 minutes
Admission Ticket Included
Stop At:  
Xcaret Park
Water activities: - Underground River - Blue River - Mayan River - Manatee River - Paradise River - The Inlet - Beaches and Natural Pools
Duration: 6 hours 
Admission Ticket Included
Stop At:  
Xcaret Park
Flora and Fauna: - Butterfly Pavilon - Xcaret Aviary - Crocodiles - Bat Cabe - Jaguar Island - Deer Shelter - Tapir Territory - Mammal Island - Howler Monkeys - Sea Turtles - Tripical Jungle Trail - Coral Reef Aquarium - Natural Museum of Orchids and Bromeliad
Duration: 6 hours 
Admission Ticket Included
Stop At:  
Xcaret Park
Culture: - Main Plaza - Chapel of Guadalupe - Museum of Mexican Folk Art - Mayan Village - Mexican Cementery “Bridge to Paradise” - Stained Glass Plaza - St Francis Assis Chapel - Archeological Sites - Pre-Hispanic Ball Game Court
Duration: 3 minutes
Admission Ticket Included
Stop At:  
Xcaret Park
Performances: - Rotating Scenic Tower - Harp Recital - Pre-hispanic Welcome - Dance of the Owl - Traditional Costume Show - Pre Hispanic Dances - Water Bottle Chimes - Horse Exhibition - Ritual Ceremony of the Voladores (Flying Men) - Xcaret México Espectacular Show.
Duration: 5 hours 
Admission Ticket Included
Stop At:  
Xcaret Park
Dream Activities at extra cost: - Primax (know dolphins intelligence and skills) - Snorkeling Tour - Reef Snuba - Xpá - México Espectacular Dinner - Temascal (Sweat Lodge) - Stingray Encounter - Sea Trek! Stingrays Encounter - Adventure Kids - Otic Candles - Fish Therapy - Xcaret Xclusivo
Duration: 4 hours 
Admission Ticket Included
Stop At:  
Xcaret Park
Special Activities at extra cost: - Adrenalina Jetboat Ride (Duration: 10 minutes for instructions / 20 minutes for activity; Minimum age: 9 years, or minimum height of 4.5ft / 137cm) - Sea Trek® (Duration: 15 minutes for instructions / 25 minutes for activity; Minimum age: 8 years - important to try the helmet before the activity) - Snuba® (Duration: 30 minutes for instructions and equipment placement / 30 minutes for activity; Minimum age: 9 years - important to know how to swim)
Duration: 30 minutes
Admission Ticket Not Included
Stop At:  
Xcaret Park
Food & Beverages included only if Xcaret Plus is purchased: -One lunch buffet. -One beer and unlimited non-alcoholic beverages (soft drinks, flavored waters, and coffee) while consuming food.
Duration: 1 hour 
Admission Ticket Not Included
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • As a preventive measure, before boarding the bus or accessing a park, the temperature will be scanned through a digital remote device on every visitor, guest and staff member.
  • For pick up arrangement you must call to confirm your reservation at least 24 hrs (before 8PM/20 hours) before your visit day.
  • Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat
  • It is recommended that you bring comfortable lightweight clothing, walking shoes or sneakers, biodegradable sunblock, a swimsuit and towel, and an extra change of clothing
  • Stroller accessible
  • Near public transportation
  • Infants must sit on laps
  • Not recommended for travelers with back problems
  • No heart problems or other serious medical conditions
  • Infants 0 to 4 years are Free of charge
  • Important: Children must be accompanied by an adult
  • The Voucher schedule is informative.
  • The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup.
  • Tours and days of operation are subject to availability and changes.
  • Most travelers can participate
  • Some activities like underground rivers have a check point for health issues
  • In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
  • This tour/activity will have a maximum of 15 travelers

For a full refund, cancel at least 24 hours in advance of the start date of the experience. Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Priority Access: Xcaret Day Trip with Transportation?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Priority Access: Xcaret Day Trip with Transportation.
Q:
What is the policy on sanitization during Priority Access: Xcaret Day Trip with Transportation?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Priority Access: Xcaret Day Trip with Transportation.
Q:
What is the social distancing policy during Priority Access: Xcaret Day Trip with Transportation?
A:
The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Priority Access: Xcaret Day Trip with Transportation.
Q:
What measures are being taken to ensure staff health & safety during Priority Access: Xcaret Day Trip with Transportation?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Priority Access: Xcaret Day Trip with Transportation.
Q:
What is the maximum group size during Priority Access: Xcaret Day Trip with Transportation?
A:
This activity will have a maximum of 15 travelers.

See all safety measures taken by Priority Access: Xcaret Day Trip with Transportation.

Traveler Photos

Traveler Tips


  • "We totally recommend the experience BUT be aware of the extra attractions you choose or it can end up being an extremely expensive day." See review
  • "No need to pay for up close dinner seats at the evening show." See review

Reviews

4.5
star-4.5
297 Reviews
5 stars
195
4 stars
61
3 stars
21
2 stars
12
1 star
8
Reviews by Viator travelers
Showing 1-10 of 297 reviews
star-1
Horrible
jennifer_v
, Aug 2020
Horrible. I do not recommend this agency. Do not intent to buy anything with this agency. Get your tickets directly from the tour. I paid for my tickets and transportation. First of all they did not put the correct pickup hours in the ticket, andthey never picked me up. And they did not want to give me a refund. They don’t call you to pick you up. They are very irresponsible. THEY STOLE MY MONEY AND DID NOT PROVIDE ME ANY SERVICE. ||| Horrible. No recomiendo esta agencia. No intente comprar nada con esta agencia. Obtenga sus boletos directamente del tour. Pagué mis boletos y transporte. En primer lugar, no pusieron las horas correctas de recogida en el billete, nunca me recogieron. Y no querían devolverme el dinero. No te llaman para que te recoja. Son muy irresponsables. ME ROBARON EL DINERO Y NO ME PRESTARON NINGÚN SERVICIO
icon Response from Host , Aug 2020
Estimada Jennifer, Antes que nada agradecemos se haya tomado el tiempo en compartirnos sus comentarios. Entendemos su caso, por ello es importante mencionar que el cupón que la agencia les manda indica que el horario que muestra es "informativo" y que al tener un servicio con transporte tendrá el "comprador" que contactar a Grupo Xcaret para confirmar su horario especifico de pick up como mínimo 24 horas antes de su visita. En cuestión del reembolso al ser una compra directa con una agencia ellos tienen sus propias políticas de cancelación, que al hacer la compra uno acepta. Lamentamos lo sucedido y en caso de dudas o comentarios adicionales nos reiteramos al pendiente. Isabel O. Grupo Xcaret – Servicio al cliente.
star-5
Fun Day!
Edith G
, Nov 2019
our tour guy Juan Pablo was very informative they arrived on time for the pick up. On the bus they explained everything in detail to us, we were amazed how everything was so organized, easy to display around everything has numbers so you cant get lost. The buffet was amazing go to Laguna Buffet you will enjoy it believe me. We took the bus way back earlier and we have no problems getting back into our hotel. Me and my husband had a great experience, will come back with family and friends.
star-5
A great time
Guide48820973788
, Nov 2019
This tour company is very well organized. Everyone was brought to the same place and then separated into tours from there so everyone on our bus was going to Xcaret. Once there, our guide was so helpful to get everyone organized. There is much to see and do once at Xcaret and the night show was fantastic. I would pay the extra money to get the plus adventure so you can have a locker. This is a full day tour, we did not get back to our hotel until 11:00 pm.
star-3
Xcaret tour
Caroline B
, Jul 2019
Xcaret, long tour as it was 16 hours from start to finish. Theme park with cultural and historic views. Recreates historic monuments and lifestyle. Best part was river swims as cool, refreshing . Spectacular show was great but late as it ran from 7 to 9 pm, after big day this was tiring.
icon Response from Host , Jul 2019
Dear Caroline, Thank you for sharing your experience with us. It is good to know you enjoyed our park and especially the Show at night. We understand is a long tour, but we think it is worth it. You find 40 different attractions at Xcaret, where you are able to have contact with nature and water activities. Hope you visit us again in the future. Kind Regards. C.S. Team.
star-4
welcome to mexico
Alex U
, Jun 2019
guides suggested tourists start the water activities first. this would be the river, snorkeling and beach rides. what the tourists guides didn't realize is the female tourists would be showing their skimpy thongs and cute bikini , sexy bodies throughout the rest of the day. The naked women bodies were very distasteful to Mexican culture.
star-3
Very good attraction but be aware of the extra activities
Hector_traveler
, May 2019
The park was amazing but it'll be important for everyone to know that most attractions have an extra (and very expensive cost). The park itself was amazing but I'm giving only 3 stars because the guide didn't give some important details. For instance, he told us we couldn't buy tickets other than at the entrance, that we'd need aquatic shoes, etc, and none of this was true. We totally recommend the experience BUT be aware of the extra attractions you choose or it can end up being an extremely expensive day.
star-5
WOW
Nat C
, May 2019
Just WOW! 100% a trip for everyone. The most fantastic views you can’t possibly afford to miss while visiting Mexico, so much to do and so much to see! The rivers were absolutely breathtaking, we paid extra for a photo package but I would recommend buying a waterproof case/holder for your phone. We didn’t buy any extra activities as there was already so much to get through in one day, overall such a brilliant trip! So much cheaper to book with ViaTour than the hotel rep.
star-5
Xcaret
Trip25801864265
, Apr 2019
I was so impressed at how organized it was at the park. Even though there were a lot of people in attendance, it definitely did not feel like it because there were a lot of workers who attended to your needs. I’ve travel to a lot of different places in the world, and xcaret by far has been the most organized and best park I’ve been to! Not only was it a breeze to go thru lines, buying stuff at the registers or even as little as using the bathrooms with minimal to no lines; the food was exceptional. Everything done at the park was well thought of and I highly highly recommended it to anyone visiting the area. All the workers were so helpful and so nice, they made the excursion fun and safe! And you have to, have to stay for the show at night. The show was soooo amazing! I was so glad we made it a point to stay even though it was going to be a long day. Xcaret was worth every dollar spent! You’ll be very well taken care of there.
star-5
I have visited this setting multiple...
cd1506
, Aug 2018
I have visited this setting multiple times over the years and have been thrilled every time. The night show is a must - get the dinner. Not only is it delicious, it is economical and gives you access to preferred seating. We sat row 1 beside one of the entrances for the performers - amazing experience. What a amazing venue - you can learn so much or just have fun. Explore as much as you can - there isn't a dull moment.
star-4
When we were picked up at our Cancun...
chiero
, May 2018
When we were picked up at our Cancun resort, the driver told us that our names were not in the system. I showed him my written confirmation and he was able to resolve the matter when we arrived at their bus depot/headquarters where we changed to another bus that brought us to Xcaret. The guide on the bus talked our ears off the entire ride, loudly repeating himself over and over. He kept telling us that it would be a great decision to spend 69 for the park's picture service. He talked so much it made us dizzy. It turns out that many, if not most of the best attractions at Xcaret cost a lot more additional money to partake in, typically an additional 60 more per person, per attraction. This is like going to Disney World and paying a lot extra for each of the top attractions like Space Mountain. We paid 30 each for a buffet tip. It was pretty good for mass-produced food. The animals at the park were very enjoyable to see, especially the manatees and turtles. Great macaws! The aquarium displays are EXCELLENT! My wife swam the full length of the underground river and enjoyed it very much. We also enjoyed the beach. We wanted to go on the half-hour speedboat ride but no thanks for an additional 60 each. I recommend this excursion but realize that once there, it can cost you a fortune to partake in the top attractions! We were glad we went, but would not go again.

Product code: 6140CUNXCARET

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