Priority Access: Xcaret Day Trip + Night Show + Transportation

• Confirmation will be received at time of booking
• Wheelchair accessible
• Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat.
• It is recommended that you bring comfortable lightweight clothing, walking shoes or sneakers, biodegradable sunblock, a swimsuit and towel, and an extra change of clothing.
• Infants 0 to 4 years are Free of charge.
• Important: Children must be accompanied by an adult all the time.
• Stroller accessible
• Near public transportation
• Infants must sit on laps
• Not recommended for travelers with back problems
• No heart problems or other serious medical conditions
• The Voucher schedule is informative.
• Tours and days of operation are subject to availability and changes.
• The pickup operates from different hotels in Cancun, Playa del Carmen and the Riviera Maya so the pickup time will vary depending on the location of your hotel. We will pick you up at your hotel or at the nearest point available in our routes.
• If at the time of completing your purchase you do not have the name of the hotel, you must contact the Customer Service Viator staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us.
• To know the exact time and meeting point you must send a message thru the option on your reservation or must call us at least 24 hours prior to the visit date purchased.
• All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.
• We accept changes in visit dates from one month to the next (valid until the current year and subject to changes in public tariffs)
• We accept changes of visit dates from one day to another with the restriction of one day before.
• Some activities like underground rivers have a check point for health issues
• In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
• Most travelers can participate
• This tour/activity will have a maximum of 30 travelers
• OPERATED BY Grupo Xcaret

• For a full refund, you must cancel at least 24 hours before the experience’s start time.
• If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
• Any changes made less than 24 hours before the experience’s start time will not be accepted.
• Cut-off times are based on the experience’s local time.

Learn more about cancellations.