Departure & Return
Departure PointTraveler pickup is offered
We provide transportation from hotels in Playa Mujeres, Cancun, Puerto Morelos and Riviera Maya, the pick up time will be confirmed for our team based on your hotel name.
In case you are staying at an Air b n b please let us know the address to provide you a meeting point.
For the people staying at Tulum, will provide only one meeting point.
- Confirmation will be received at time of booking
- Not wheelchair accessible
- Stroller accessible
- Infants must sit on laps
- Most travelers can participate
- This tour/activity will have a maximum of 50 travelers
- OPERATED BY Cancun and Chichen Itza Experiences
For a full refund, cancel at least 24 hours in advance of the start date of the experience. Learn more about cancellations.
- Face masks required for travelers in public areas
- Face masks required for guides in public areas
- Temperature checks for travelers upon arrival
- Hand sanitizer available to travelers and staff
- Regularly sanitized high-traffic areas
- Gear/equipment sanitized between use
- Transportation vehicles regularly sanitized
- Social distancing enforced throughout experience
- Guides required to regularly wash hands
- Regular temperature checks for staff
- Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Visit Chichén Itzá with our Complete Tour and visit a real Cenote and Valladolid.