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4 Cenote Experience Casa Tortuga from Cancun

star-4.5
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Cancun, Mexico
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From $89.99

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Free Cancellation
up to 24 hours in advance
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icon7 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more
Good for avoiding crowds

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Face masks provided for travelers
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Gear/equipment sanitized between use
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
Temperature checks for travelers upon arrival
Paid stay-at-home policy for staff with symptoms
Contactless payments for gratuities and add-ons
More questions?
(888) 651-9785

Overview

Snorkel in Dos Ojos cenote and visit the Tulum archeological site on a full-day, small-group tour with round trip transport from Cancun. This convenient, two-in-one tour explores the natural world and Maya history, and includes hotel pickup and drop-off, all entrance fees, snorkel equipment, lunch, and time to independently explore Tulum.
  • 7-hour Tulum tour from Cancun
  • Snorkel in a cenote
  • Visit the ancient Maya city of Tulum
  • Lunch included
  • Entrance fees included
  • Hotel pickup and drop-off included
Saved to wishlist!
Hotel pickup and drop-off
Lunch
Tour Guide
Use of Snorkeling equipment
Gratuities
Souvenir photos (available to purchase)

Departure Point

Traveler pickup is offered

Departure Time

7:30 AM
Begin with pickup at your Cancun hotel, then travel down the coast towards Tulum. Stop at the Dos Ojos cenote, part of the massive cave and river system that flows through the Yucatan Peninsula. Suit up with snorkeling gear, and slip into the clear, fresh water—the water is roughly 77 degrees Fahrenheit (24°C) throughout the year, perfect for cooling off. Spot stalactites formed by centuries of flowing water, and follow a guide through accessible parts of the cave, which stretches 38 miles (61 km) through the rock.

Refuel with a Mexican lunch at a nearby restaurant, then continue to the archeological site of Tulum, a walled city with a dramatic, seaside setting. Take in the zoomorphic masks in the Temple of the Descending God, which honors an ancient Maya deity, then see the brilliant paintings in the Temple of the Frescoes. See the Castle, the ruins' most significant structure, and learn about the Tulum’s construction, fall, and eventual excavation. After visiting Tulum, return to Cancun, where this tour concludes with drop-off at your hotel.
Itinerary
Stop At:  
Cenotes Casa Tortuga Tulum
If what you are looking for is to enjoy nature and at the same time escape from the busy city, this option is ideal for you family and friends. The Casa Tortuga cenote tour includes a guided visit to four of these natural wonders: Wisho, Campana, Tres zapotes and Jaguar, which have a depth of between 1 and 8 meters. near Tulum. You will swim in waters which temperature is 24 °C to 25 °C (77 Fahrenheit) throughout the year. The cenotes are known as a great place for diving due to its clear waters. But here in Cenote Casa Tortuga is a perfect  place to relax and snorkel. After doing  each of the activities within the cenotes, It will leave you hungry so you can go to the restaurant to have lunch  where typical Mexican dishes are served. After that we will head back to the Hotel were we pick you up.
Duration: 4 hours 
Admission Ticket Included
  • Confirmation will be received at time of booking
  • Children must be accompanied by an adult
  • Not wheelchair accessible
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 15 travelers
  • OPERATED BY Sealife Marina Cancun

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during 4 Cenote Experience Casa Tortuga from Cancun?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Temperature checks for travelers upon arrival
See all safety measures taken by 4 Cenote Experience Casa Tortuga from Cancun.
Q:
What is the policy on sanitization during 4 Cenote Experience Casa Tortuga from Cancun?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by 4 Cenote Experience Casa Tortuga from Cancun.
Q:
What is the social distancing policy during 4 Cenote Experience Casa Tortuga from Cancun?
A:
The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by 4 Cenote Experience Casa Tortuga from Cancun.
Q:
What measures are being taken to ensure staff health & safety during 4 Cenote Experience Casa Tortuga from Cancun?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by 4 Cenote Experience Casa Tortuga from Cancun.

Traveler Photos

Traveler Tips


  • "The Tulum ruins are nice-it's a quick walk and a quick dip in the ocean." See review
  • "Tulum is a beautiful setting and well worth a visit." See review
  • "Also a great spot, not too many other people there, so it felt less touristy." See review

Reviews

4.5
star-4.5
45 Reviews
Reviews by Viator travelers
Showing 1-10 of 45 reviews
star-5
Great tour and great guide
jjmccoy29
, Jan 2020
I went on this tour in January after doing a snorkeling tour at a coral reef the day before. This was much better. The water was crystal clear and not cloudy like it was at the reef. Much calmer atmosphere with great lunch and an awesome guide named Leon. I definitely recommend this event.
HelpfulHelpful1 traveler found this review helpful
star-5
Rough Start
aneliz82
, Dec 2019
Our tour initially had a rough start because there was an issue with the tour guide not having received the funds to pay for our entries into Tulum and the Cenotes. I've booked many tours through Viator and I've never had this issue, so my first thought was that I was being scammed. After calling customer service and getting everything straighted out, Viator's guide made sure to meet the tour guide for the funds and then allowed us entry into the 2nd cenote for our troubles. Again, I wasn't sure how to react since I was traveling with a family of 7, but after it was all handled timely and professionally I'm happy to say that this tour was the BEST tour we booked during our stay in Cancun. The Tulum ruins are nice-it's a quick walk and a quick dip in the ocean. We took grapes and bananas to feed the many giant lizards that live there. The best part was the cenotes. Such beautiful and serene water, totally unbelievable. We caught a few snorkelers coming back from their dives also. We had a wonderful meal at the restaurant along with delicious food and awesome service. The place treated us like family. Victor, our tour guide, was excellent! I originally misjudged him because of the hiccup but I'm happy to say he was great. He was chatty, friendly, knowledgeable and had a contagious laugh. He ate with us, swam with us, even dove into the cenotes with us! Great man!!!
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star-5
Worth the drive
bbsuarez
, Aug 2019
It was a four hour for us, but it was worth it. The van picked us up at our hotel on time. Our guide was beyond amazing. I really loved how well he explain everything
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star-4
First, the good things...
NK
, Aug 2018
First, the good things: Coincidentally I was the only person who booked this tour that day, but instead of canceling, they honored my reservation and took me on what ended up becoming a private tour, which was really nice of them. This was the only group tour I was able to find that had the Tulum Dos Ojos combo, and Dos Ojos was absolutely beautiful - you can see stalagmites under the water, and the guide let me borrow a waterproof flashlight, which was key. The guide who was also the driver was very kind and considerate, and he kept an eye on me while snorkeling. Lunch was at a restaurant inside the Dos Ojos compound, and unlike usual tourist-y places, the food was great. Con: This isn't a GUIDED tour of Tulum as it says on the description, it's a self-guided tour of Tulum. The guide stayed outside while I went in, and I really didn't learn much about Tulum. The guide didn't volunteer much information through the whole tour, so I had to keep asking questions in order to get information. So if you are someone who doesn't like having your ears talked off by guides, this might be good. But if you are looking for a true guided tour with lots of information, not sure if this is the right one.
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star-5
This was a great excursion. We were...
Stuart G
, Jul 2018
This was a great excursion. We were picked up on time from our hotel,Riu Cancun and it was just us so we had the minibus to ourselves. Our guide was very polite and pleasant and did not talk too much which I liked. Tulum is a beautiful setting and well worth a visit. We explored by ourselves and there are pleanty of information boards at each building explaining the history of the Mayas and the functions of the buildings.We then went on to the cenote swim which was very refreshing and masks and snorkels were provided. If you can, I definitely think you should include a cenote swim if you are visiting the Yucatan. Lunch was a full hot meal and I chose the fish tacos which were excellent. The resturant also served a drink can't remember the name that contained coconut milk, carnation and cinnamon. It was delicious! We then headed back to Cancun and arrived at our hotel at about 3.45 pm so still time to enjoy the restof the day.
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star-5
We were picked up on time. Our group...
Jesse H
, May 2018
We were picked up on time. Our group was small (6 adults, 1 child). Leon was very nice (although quiet). We were able to explore Tulum at our own pace. Leon stayed with us at Dos Ojos Cenote and was very patient with those of us that were slower. Lunch was a real meal at Dos Ojos. Highly recommend!
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star-5
Great day. Leon is a great tour guide...
Lani B
, Apr 2018
Great day. Leon is a great tour guide. Easy day trip with kids. Lasts about 6.5 hours.
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star-5
Leon is the best! I loved being on...
Sandra M
, Mar 2018
Leon is the best! I loved being on the tour with him. You weren't dragged around in sweltering heat listening to useless information, but rather you got to choose where you went, how fast you went, and what you did. Please give Leon amazing praise.
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star-5
amazing... we were just 3 people in...
daniel d
, Feb 2018
amazing... we were just 3 people in total, and the guide was very knowledgeable.
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star-5
We did the Tulum and Cenote tour...
Maria K
, Jan 2018
We did the Tulum and Cenote tour with our family, two adults and two kids, and got a private tour since no one else was signed up for that day. Our driver and guide was Leon and he was very nice, courteous and professional. We toured Tulum by ourselves while Leon waited outside. Tulum was great, but not as exciting as Chichen Itza was which we did two years ago also a Viator tour. The Cenotes snorkeling was cool. Also a great spot, not too many other people there, so it felt less touristy. After Tulum and cenotes, Leon took us to a local restaurant for a lunch. Delicious food! Not a brown bag lunch which was given on the Chichen Itza -tour. Definitely worth the money.
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Product code: 36971P6

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