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Whale Sharks tour in Cancun & Riviera Maya: Small-Group Eco Friendly

star-4.5
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Cancún, Mexico

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Free Cancellation
up to 24 hours in advance
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icon5 to 7 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 5 more

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Transportation vehicles regularly sanitized
Guides required to regularly wash hands
Regular temperature checks for staff
More questions?
(888) 651-9785

Overview

Snorkel with Mexican whale sharks on a full-day group snorkeling tour off the Yucatan Coast from Playa del Carmen. Under the direction of an expert guide, swim with the world’s largest fish while looking out for dolphins, manta rays, and turtles. Immerse yourself in the marine magnificence of Mexico’s waters on this spectacular small-group adventure.
  • Whale shark snorkeling adventure off the coast of Cancun
  • Comprehensive narration from a professional guide
  • Lunch on the boat off the coast of Isla Mujeres in one of the most beautiful beaches in the world
  • Complimentary pickup and drop off from most Cancun, Playa del Carmen, Riviera Maya, and Tulum hotels
Bilingual biologist/naturalist guide
Use of Snorkeling equipment
Lunch
Water and soft drinks
Air-conditioned vehicle
Gratuities
Alcoholic Beverages
Personal expenses
ENVIRONMENTAL TAX AND DOCK USE $10USD IN CASH PER PERSON PAYABLE THE DAY OF YOUR TOUR

Departure Point

Marina Hacienda del Mar, Carretera Puerto Juarez, Carr. a Punta Sam Km 1.5, Juárez, 77500 Cancún, Q.R., Mexico

Traveler pickup is offered
Tour departs from major hotels around Cancun, Playa del Carmen, Riviera Maya and from the Super Aki Supermarket in Tulum.
Tour returns to original point of departure

Return Details

Returns to original departure point
Depart from your Playa del Carmen, Cancun, or Tulum hotel to begin your aquatic adventure with gentle marine giants. Board a comfortable vessel and set sail with your small group to explore the Yucatan Peninsula, one of the only places in the world where you can share the water with whale sharks. 

Observe the calm waters surrounding Isla Contoy, Holbox, and Isla Mujeres for whale sharks, then once you’ve spotted one, don your snorkeling gear and plunge into the iridescent water to snorkel alongside the fascinating fish. Glide resplendently beside the incredible creatures, watching them feast upon microscopic plankton while enjoying the tropical temperatures of the Yucatan’s water. 

Return to the boat and relax as you cruise towards the silken sands of Isla Mujeres, to a blissful beach known as Playa Norte. Recline upon the white sands and swim in the glittering turquoise waters before feasting upon a delicious lunch of traditional Mexican dishes. Naturalists will delight in the abundance of bird and marine species on the island.

Back on the boat, listen as your onboard biologist regales with fascinating facts about the local wildlife. Information on how to safely interact with marine life will also be provided to ensure your safety and security at all times. 

The small number limit of 10 participants ensures an intimate and enjoyable experience on the Mexican Whale Shark Snorkel Adventure. 

Note: The tour includes two jumps into the water with a possibility for more, time allowing.
  • Confirmation will be received at time of booking
  • Minimum age is 8 years
  • This tour requires a minimum number of passengers to operate. There is a possibility that the tour may be canceled after confirmation if there is not enough passengers to meet requirements. In the event of this occurring, you will be provided the option to take the tour on an alternative date or be refunded in full.
  • It is not recommended for pregnant women and people with heart and back problems.
  • We only permit biodegradable sunscreen and we invite you to use it when you are in your Hotel before your trip because we care about your health and marine life.
  • We recommended to ask your doctor if you can take seasickness pills before your tour.
  • Not wheelchair accessible
  • Near public transportation
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • Environmental tax and dock use excludes ($10usd in cash per person payable the day of your tour)
  • You can bring your own bottle of water (glass or recyclable)
  • We use mouth covers all the time
  • We use gel antibacterial
  • We wash our hands every 30 minutes
  • We do not touch our face, noise and mount
  • We say “Hello” with 1.5 mts of distance
  • We take the temperature to our employees every day
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 10 travelers
  • OPERATED BY EcoColors Mexico

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Whale Sharks tour in Cancun & Riviera Maya: Small-Group Eco Friendly ?
A:
The policy on face masks and attendee health is:

  • Face masks required for guides in public areas
See all safety measures taken by Whale Sharks tour in Cancun & Riviera Maya: Small-Group Eco Friendly .
Q:
What is the policy on sanitization during Whale Sharks tour in Cancun & Riviera Maya: Small-Group Eco Friendly ?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Transportation vehicles regularly sanitized
See all safety measures taken by Whale Sharks tour in Cancun & Riviera Maya: Small-Group Eco Friendly .
Q:
What is the social distancing policy during Whale Sharks tour in Cancun & Riviera Maya: Small-Group Eco Friendly ?
A:
The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Whale Sharks tour in Cancun & Riviera Maya: Small-Group Eco Friendly .
Q:
What measures are being taken to ensure staff health & safety during Whale Sharks tour in Cancun & Riviera Maya: Small-Group Eco Friendly ?
A:
The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by Whale Sharks tour in Cancun & Riviera Maya: Small-Group Eco Friendly .
Q:
What is the maximum group size during Whale Sharks tour in Cancun & Riviera Maya: Small-Group Eco Friendly ?
A:
This activity will have a maximum of 10 travelers.

See all safety measures taken by Whale Sharks tour in Cancun & Riviera Maya: Small-Group Eco Friendly .

Traveler Photos

Traveler Tips


  • "You can't wear sunscreen so bring a long sleeve shirt and hat to keep the sun off your skin." See review

Reviews

4.5
star-4.5
337 Reviews
Reviews by Viator travelers
Showing 1-10 of 337 reviews
star-5
Whale sharks with special guests, manta rays!
Jay_K
, Sep 2020
Marcela and crew were so awesome. They were very informative, knowledgeable, and so kind. She took us on the tour like a pro. You can tell she’s very passionate about the whale sharks and loves the work she does. I would most definitely recommend the tour. We even got a nice surprise during our trip with a bunch of manta rays joining the whale sharks to feed.
icon Response from Host , Sep 2020
Hello Jay K, Many thanks for choosing us, we are so happy to see how much you enjoyed the tour. We hope to see you again in other our fantastic tours, Best regards!
star-3
Rushed
Christi_G
, Aug 2020
took my daughter and she loved it. Myself not experienced snorkeler and felt very rushed. Didn't enjoy
icon Response from Host , Aug 2020
Hello Christi G, Thank you for your feedback, we are happy to know about tour daughter. Sorry about you feel rushed the tour. We hope to see you again in other our great tour and see our improve from your review. Many thanks, Best regards!
star-5
Whale Shark Swim
TinaM
, Aug 2020
We had a great day on the water with Eco color tours! The pick up was as arranged, van clean and friendly staff. About an hour boat ride to the whale sharks. Very efficient use of our time getting each group in and out of the water. We were each able to do 2 swims with a shark. Staff was friendly, knowledgeable and helpful. My 68 yr old mother was with us and the guide helped swim her up to the whale shark as she wasn't quite fast enough. Excellent experience, highly recommended!
icon Response from Host , Aug 2020
Hello Tina M, We are so happy to know you really enjoyed everything. Thank you so much for recommending us. We hope to see you very soon in other our incredible tours!!! Best wishes
star-4
Worth the cost! Awesome experience - not dangerous
Jeff_R
, Aug 2020
worth the cost. Other groups go as well.. probably 20 boats with larger groups that didn't restrict the number of divers (should be 2 at a time with a guide). Saw around 8 whale sharks.. some large and some smaller. Largest was around 25 to 30 feet.. smaller ones 15 to 20 feet. Spent about 15 minutes per dive - got 2 dives. For plenty of good video and pics. Should provide better food options and something for breakfast as well. Only had water and coke for drinks.. need some alcohol and other soda. Over all very good experience- we were also the last boat to the site. Captain was good. Lady guide was helpful and informative. Thanks!
icon Response from Host , Aug 2020
Hi Mr. Jeff_R, Thank you so much for this excellent review, we are so happy to know you really enjoyed the tour with us. Thanks for the feedback, it is so important for us. We hope to see you in the next season! Best regards
star-5
Worth Every Penny
BreeAnn_R
, Aug 2020
This is an incredible experience! I can't say enough good things about this excursion and the people that worked so hard to make it so amazing for my family. Despite nearly everyone getting sea sick (seriously, take the Dramamine!), I would definitely do this every chance I got. You don't want to miss this once in a lifetime opportunity! l tried to take my own video but trust me, just buy the one they offer to make for you so you can enjoy your time in the water with these majestic creatures. We can't stop watching ours!
icon Response from Host , Aug 2020
Hi BreeAnn, Thank you so much for choosing us and for the time you took in this review ad for all your incredible recommendations. Happy to take you both of you again in another amazing tour with us :). Continue enjoying your whale shark video! Regards!
star-5
Do not hesitate. Book this tour!
CarliM
, Aug 2020
I am so glad we chose to book this tour. If you enjoy snorkeling- This is the ultimate experience. Our family has traveled all over the world and snorkeled(Tahiti, Thailand, Indonesia, etc) and this was hands down our favorite. Not only do you get to experience swimming with whale sharks, but manta rays decided to make a special appearance. Snorkeling with both of these incredible creatures was the highlight of our trip to Tulum. The crew and efficiency of this tour group was also exceptional. We were picked up from our hotel, given fruits and nuts for breakfast and a sandwich for lunch.
icon Response from Host , Aug 2020
Hello CarliM, Thank you s much for the time you took in this incredible review, it is so important for us. We really hope to see you very soon. Best regards!
star-4
I can say I swam with the Whale Sharks! They were ominous and incredible.
Randingo
, Aug 2020
Excellent tour guide, excellent transportation to the marina. I was not expecting such a physically brutal experience with the small boat, open ocean, and getting in and out of the boat when we reached the whale sharks. If you are NOT physically fit or agile in a rocking boat, this is not the tour for you. On a positive, the tour guide Marcela Camarena was phenomenal, and she and the boat operators helped me survive the experience by going over and above their normal duties.
icon Response from Host , Aug 2020
Hello Randingo, Thank you so much for the time you took in this review. Your comments are so important for us. We hope to see you very soon. Best regards!
star-5
Best Experience of my Life!
LauraE_V
, Jul 2020
Literally one of the most experiences of my life! The entire crew did such an awesome job of making the day really special. Our guide spoke both Spanish and English, we saw a pod of dolphins, a manta ray, and swam with 4 different whale sharks! The company is very eco friendly which is important to me and we saw the whale sharks in their completely natural environment. Definitely a day I will always remember, highly recommend!
icon Response from Host , Jul 2020
Dear Laura, Many thanks for the time you took in this review, we are so happy to know you recommend us very much and you really enjoyed the tour. See you very soon, Wishes.
star-4
Good
Brittany_A
, Jul 2020
The experience was great and being so close to those sharks was incredible, def recommendable. Tour guide was kind but could’ve explained a little more.
icon Response from Host , Jul 2020
Hello Brittany, Thank you so much for your comment, they are so important for us. We hope to see you very soon! Best regards
star-5
AMAZING
BritneyT
, Jul 2020
It was definitely one for the books! Loves the whales. Was a bit rushed to see the whales considering there was three couples in the small group and we had to go two at a time. The ride was a bit long as well, about a two hour ride. Don’t under estimate sea sickness take some dramamine before going out to sea! All and all alex our tour guide was amazing and friendly. Loved this experience
icon Response from Host , Jul 2020
Hello Britney T, Thank you so much for letting us your experience with us. Your comments are so important to us. we hope to see you very soon in other our Eco activities. Best regards!

Product code: 3467WHALE

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