Recent Searches
Clear

Rio Secreto Underground River Tour with Crystal Caves

star-4.5357 Reviews
|
Badge of Excellence
|
Quintana Roo, Mexico
Rio Secreto Underground River Tour with Crystal Caves

Select Date and Travelers

Number of travelers
1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children
Free cancellation
Up to 24 hours in advance. Learn more
Loading available options...


Safety measures
icon3 to 8 hours  (Approx.)
Pickup from select hotels
Mobile ticket
iconOffered in: English and 1 more

Overview

Explore the Rio Secreto Nature Reserve outside of Cancun on this full-day excursion, where you swim and wade in one of the most spectacular underground caves in Mexico. See the famous crystal caves on a tour that showcases the spectacular natural wonders of the Yucatán. Choose round-trip transportation from your Cancun hotel, or meet your guide at Rio Secreto directly. You also have the option to visit the Tulum ruins which you can add as an upgrade.
  • Day trip from Cancun to the Rio Secreto Nature Reserve
  • Swim through an underground river and enjoy the tranquility inside an ancient cave
  • See gorgeous crystal-like cave formations above the turquoise water
  • Upgrade for hotel pickup and drop-off from most Cancun and Playa Mujeres hotels
  • Upgrade and add a visit to the Tulum ruins which is one of the most iconic sites in the destination
Saved to wishlist!
Professional guide
Use of all necessary equipment (wet suit, hard hat, water shoes, life vest)
Hotel pickup and drop-off (if option selected)
Lunch
Lockers and towels
Gratuities
Hotel pickup and drop-off (if option not selected)
This operator has two meet-up options available. You can either meet at the departure point below or select a location for pick-up.
Río Secreto , Río Secreto, 77730 Q.R., Mexico

Rio Secreto is located near to Playa del Carmen.

Please arrive 1 hour before your selected start time for pickup. Your operator can coordinate exact time and location.

This activity will end right where it started.If you are staying at a B&B our customer service will inform you of the the closest meeting point. PLEASE CONSIDER: The duration of the Rio Secreto Admission tour is 03:30 hrs. Rio Secreto Tour + Transportation is from 06:00 hrs. Rio Secreto + Tulum Tour is from 08:00 Hrs. The durations presented may increase due to the vehicular traffic that occurs in the transportation.
Choose pickup at your Cancun hotel (select option at check out) or meet directly at Rio Secreto Nature Preserve.

Arrive at Rio Secreto and listen as your guide reviews safety considerations and hands out equipment, including a hard hat with a lamp, a wetsuit, a life vest, and water shoes.

Follow your guide into the underground cave to view the breathtaking crystal formations on both the ceiling and the floor. Walk along a path through the caves and wade or swim through the river itself. Enjoy the sound of your group's movement through the subterranean cavern echoing off the walls. View the vibrant colors and dramatic mineral forms that lie hidden deep below the surface of the earth.

Exit the cave and opt for a shower at the Rio Secreto's facility. Swing in a hammock and enjoy a buffet lunch before boarding your bus for the return trip. End your Rio Secreto adventure with drop-off at your hotel in Cancun or at the Plaza Kukulkan.
Itinerary
Stop At:  
Rio Secreto
This attraction is located near to Playa del Carmen, you will observe a natural history dating back millions of years and you will be able to swim about one kilometer below of the beautiful stalactites and stalagmites in groups of 10 people maximum on the underground river.
Duration: 1 hour 30 minutes
Admission Ticket Included
Stop At:  
Rio Secreto
After the swim, you will enjoy a delicious regional buffet in the Rio Secreto restaurant. ( alcoholic drinks are not included).
Duration: 1 hour 
Admission Ticket Included
Stop At:  
Tulum Archaeological Site
When this option is selected . We will visit the remains of an ancient clifftop fortress. Tulum used to be a main trading hub . Walled on three sides . The front open facing the Caribbean sea. The views are breathtaking .Your tour guide will go deep into the main buildings history and astronomical findings.
Duration: 1 hour 15 minutes
Admission Ticket Included
Stop At:  
Carretera Federal 307
When Tour with transportation is selected: Expect to be picked up at mayor hotels in Cancun or Meeting Points from downtown Sit back and relax while your driver takes you safely to Rio Secreto nature park.
Duration: 1 hour 
Admission Ticket Free
  • Confirmation will be received at time of booking
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • Passengers must weigh less than 250 pounds (113 kg)
  • Minimum age is 4 years
  • Not wheelchair accessible
  • Near public transportation
  • Travelers should have a moderate physical fitness level
  • The duration for the option Rio Secreto Admission tour is 03:30 hrs. (approximately)
  • The duration for the option Rio Secreto Tour + Transportation is 06:00 hrs. (approximately)
  • The duration for the option Rio Secreto + Tulum Tour is 08:00 Hrs. (approximately)
  • This tour/activity will have a maximum of 20 travelers
  • OPERATED BY Cancun Vacation Experts
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Rio Secreto Underground River Tour with Crystal Caves?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Rio Secreto Underground River Tour with Crystal Caves.
Q:
What is the policy on sanitization during Rio Secreto Underground River Tour with Crystal Caves?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Rio Secreto Underground River Tour with Crystal Caves.
Q:
What is the social distancing policy during Rio Secreto Underground River Tour with Crystal Caves?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Rio Secreto Underground River Tour with Crystal Caves.
Q:
What measures are being taken to ensure staff health & safety during Rio Secreto Underground River Tour with Crystal Caves?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Rio Secreto Underground River Tour with Crystal Caves.

Traveler Photos

Traveler Tips


  • "There are dressing rooms so you can change if you didn't wear your swimsuit under your clothes." See review

Reviews

4.5
star-4.5
357 Reviews

Reviews by Viator travelers

Showing 1-10 of 357 reviews
star-5
AWESOME TOUR! Highly recommend.
Erica_C
, Oct 2021
Fabulous! The tour was awesome, the guide was fun and knowledgable, the pictures turned out great, and the food at the end was good! Though I would not necessarily need to do it again, we had an incredible time! Our guide was phenomenal and we spent just the right amount of time in the caves (about 90 minutes), excited to go in and then ready to come out. Also we went with a large enough group that we had a tour all to ourselves. The only comment I would have to keep in mind is that this is not an accessible tour. If you have anyone who has difficulty walking or swimming I would not recommend it for them.
star-1
Worst service ever
Erik_F
, Oct 2021
Worst experience ever! Got the email to tell me what time they were going to pick me up super late! They told me 7 in the morning I was outside from 6:45 to 7:55 and no one got there when I tried to contact them they said they were there at 7 and that it’s my fault and didn’t want to refund me my money. They still haven’t refunded any money back! Save your money and do something else
1 traveler found this review helpful
star-5
Great and unique...
Adam_M
, Aug 2021
Great and unique immersive experience. Highly recommended. would enjoy this again. Guides were patient, nice and helpful, the accommodations were first class
icon Response from Host , Sep 2021
Dear Adam, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
star-5
Fun experience!
Chad_W
, Aug 2021
Worth the experience! Fun guide and amazing earth formations. Definitely recommend, escapecially on a cloudy, light rainy day!
icon Response from Host , Sep 2021
Thank you for your comments, this will help others
star-5
Fun and adventurous !!
shelley_A
, Aug 2021
Cece Was a fantastic guide !! Getting all of us past our hesitation easily. Her sense of humor was fun too.
icon Response from Host , Sep 2021
Thank you for sharing your experience, we appreciat your kind words.
1 traveler found this review helpful
star-5
Rio Secreto is amazing
Amy
, Aug 2021
Tour of the underground cave was fantastic. Such a cool experience. They provided water shoes, wet suits, towels and lunch.
icon Response from Host , Sep 2021
Awesome! this is an experience full of adveture and nature knowledge, we are glad you enjoyed.
star-5
Best Cave Adventure Ever!
Mark_T
, Jul 2021
The service was very good. The tour guide was very professional and very knowledgeable. He was very friendly and actually fun to be around. We love swimming in the underground river. I didn’t know the caves could be so fun. We have been in many many cases throughout the United States this was the best
icon Response from Host , Aug 2021
thank you fo your kind words, this comments will help us out to remind the type of service we have to keep up with and offer the best experience for your future customers. We are glad you enjoyed this activity.
star-5
Solid full day tour, informative guide. Great day!
Charlie_C
, Jul 2021
My girlfriend and I did this tour during our trip to Cancun, we opted to do the Tulum and Cave Tour all in one. We had a fantastic time. Tulum was a sight to behold and finishing off with the underground cave was the cherry on top. The cave is something that while you're doing it maybe a little scary but after you're done it will be embedded in your memory. Oh and be warned if you decide to go with both tours this excursion turns into an all-day deal. We were picked up at 7:30 a.m. and didn't return until 7 in the evening. All in all a good full day tour and heck they even feed you at the end.
icon Response from Host , Aug 2021
Great combo to have the best of the area in just one day, we are so glad you enjoyed both, history followed by nature.
1 traveler found this review helpful
star-5
Family memories
Greg_P
, Jul 2021
The trip was amazing… tour guide was very helpful and I give him 5Stars!!! Sr. Roo was my guide and made the trip more 🤩 fun
icon Response from Host , Aug 2021
We are glad you had a great time, thank you for sharing the experience.
1 traveler found this review helpful
star-5
AMAZING!
Eric_T
, Jul 2021
Unforgettable! Benito was our guide. Explained everything, including the science of the formations and he was even part of the discovery of the caves. Got picked up at the ferry dock because we stayed in Cozumel. Some of the reviews show people had trouble with this - I have to think it was them! Just make sure you call them to get things set up and then check your email daily.. My wife also has food allergies that they accommodated. Seamless and fun!
icon Response from Host , Aug 2021
Thank you so much for sharing your insights, this helps to understand a little bit of our logistics and way to work. We are glad everything worked for you.
1 traveler found this review helpful

Compare Similar Experiences

Current
Rio Secreto Underground River Tour with Crystal Caves
Rio Secreto Underground River Tour with Crystal Caves

star-4.5357

3 to 8 hours

Free Cancellation

From
$85.87

star-4.5164

5 hours

Free Cancellation

From
$99.00

star-4.543

5 hours 25 minutes

Free Cancellation

From
$79.00

star-5122

5 hours 30 minutes

Free Cancellation

From
$129.00

star-520

3 hours

Free Cancellation

From
$79.00

star-568

5 hours

Free Cancellation

From
$129.00

star-00

6 hours

Free Cancellation

From
$129.00

star-421

2 hours 30 minutes

Free Cancellation

From
$99.00 $79.20

Explore Similar Things to Do