Full-Day Luxurious Catamaran Adventure - Cancún to Isla Mujeres

The activites in themselves were great (because we are in Cancun) but the crew was HORRIBLE. If you want to do this kind of tour definitely pick another company ! They were so rude, yelled at us like we were dogs. At some point I was in the water and one guy was feeding fishes to take pictures of people. I didnt notice and was amazed by the fishes so i swam by and he yelled at me to get off ! I would have done it as well immediatly if he said it nicely as i really didnt see ! At the end he showed us the pictures and they were honestly not good and not printed on quality paper (especially for 15 usd EACH) so we politely declined. He asked "why ? " and we said we just didnt want it and he answered : "If you don't have money you can just say it" !!!!! WHAT ?? I was so stunned i didnt even answer anything i was so shocked. And then they came around asking agressively for tips and gave us the side eye when we decided not to tip. We free jumped at some point and I was happily swimming but a girl who drank way too much jumped in the water even when the tour guide said no so he yelled at us all to get her (like she was our responsability) and.then got so upset we had to go back after 3 minutes in the water. The other guy with us was yelling at us to grab the cord. In a word the actual experience was honestly very nice and beautiful but the crew was so bad and disrespectful. I get that it can be challenging to handle a large crew of people but if its too hard for them they should get less people on the experience at the same time ! I work in service and yes it can be challenging but people are not dogs or childs.

The whole experience was amazing. My original plans for the day were cancelled and this was very last minute. They staff was amazing, they kept the energy up the entire time. There were tons of activites (snorkling, swimming), the food was meh, but the drinks were always flowing.

Boat was nice and the service from the crew was exceptional. But snorkeling was very brief and quite chaotic with too many people and unclear direction of where to snorkel. Stop on the island is a tourist trap. Nothing to do but spend money on overpriced goods and not a great area if you’re interested in swimming. Not enough time on the water activities and too much time stuck by tourist shops.

Great Experience & atmosphere… The Drinks and services were disappointing. We didn’t take off until an hour after the scheduled time. Overall a good experiences tho.

We had a great experience on this trip. Great service, nice people and we felt safe. They were very cautious that everone that wanted to snorkle by the reef knew how to swim well. That was a necessity as we were droped off mid sea and swam for about 40 minutes before we were picked up again(we had two snorkeling guides from the boat with us). Could have skipped the tourist trap at Isla Mujeres, but it is understandable that they do it to earn money, and it was in fact optional to spend money. Recommend bringing cash for the entry fee at the marina, for spending at the Island and for tips to the crew. We only had cards and it went fine, but cash would have been more convenient.

Great experience! Alex and the whole crew are very cool. Full animation all day, and cocktails and beer always coming. Totally recommend this guys

The staff was extremely friendly and lively. The tour guide on the trip spoke multiple languages to accommodate for people from all over the world. Throughout the trip they constantly offer drinks and hand sanitizer. The tour was well planned out

When we sailing to the island all crew are really amazing,lots of drinks,it was fun,nice food,on time.

The staff was very accommodating and entertaining! Snorkeling and the island were beautiful! Great open bar and fun music! Would definitely recommend!

This was the worst tour I have ever done! I have zero idea how they have such a high rating to begin with! There were 40+ people on this boat. It felt very unsafe from beginning to the end. The snorkeling was hell. The “guide” just yelled the boat name in the water. No one knew where to go or what was going on. I asked for a drink over 3 times on the boat and never got it. They were handing out pre made sugar drinks and beer, that’s it. The only positive thing was the lunch food was edible. The last stop to “swim” for 10’mins was just about dumb. By this point everyone wanted to return back to Cancun. DO NOT GO On THIS TOUR! Save your money, take the ferry to La Isla and explore for the day