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Tulum, Coba, Playa Del Carmen and Cenote Day Tour

star-3.5162 Reviews
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Cancún, Mexico
Tulum, Coba, Playa Del Carmen and Cenote Day Tour
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Tulum, Coba, Playa Del Carmen and Cenote Day Tour
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From $47.00

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Number of travelers
0 Adults1 Adult2 Adults3 Adults4 Adults5 Adults6 Adults7 Adults8 Adults9 Adults10 Adults11 Adults12 Adults13 Adults14 Adults0 Children1 Child2 Children3 Children4 Children5 Children6 Children7 Children8 Children9 Children10 Children11 Children12 Children13 Children14 Children0 Infants1 Infant2 Infants3 Infants4 Infants5 Infants6 Infants7 Infants8 Infants9 Infants10 Infants11 Infants12 Infants13 Infants14 Infants
Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon11 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English and 1 more

Overview

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From $47.00

Lowest Price Guarantee
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Air-conditioned vehicle
Pick up and drop off
Certified guide
Tickets for all the activities
Lunch
Photos and souvenirs
Coba tax 7 dlls per person
Bottled water
optional tricycle in coba

Departure Point

Cancún, Quintana Roo, Mexico

We have pick up in all Cancun hotel zone and Isla Mujeres continental zone for downtown please the meeting point it oasis smart hotels from costa mujeres have a extra fee of 5 dlls

Departure Time

Suppliers and travelers coordinate start times within the given time periods.
5/3/2019 - 5/31/2022
Monday - Sunday:12:00 AM - 11:59 PM

Return Details

Returns to original departure point

Departure Point

Playa del Carmen, Quintana Roo, Mexico

We have pick up in all Playa del carmen. All hotels after playa del carmen have two option for the activity to visit playa del carmen but no drop off to their hotel they will return by their self or don't have the activity of playa del carmen and return to their hotel

Departure Time

Suppliers and travelers coordinate start times within the given time periods.
5/3/2019 - 5/31/2022
Monday - Sunday:12:00 AM - 11:59 PM

Return Details

Returns to original departure point

Departure Point

Tulum, Quintana Roo, Mexico

Your pick up will be on super Aki All hotels after playa del carmen have two option for the activity to visit playa del carmen but no drop off to their hotel they will return by their self or don't have the activity of playa del carmen and return to their hotel

Departure Time

Suppliers and travelers coordinate start times within the given time periods.
5/3/2019 - 5/31/2022
Monday - Sunday:12:00 AM - 11:59 PM

Return Details

Returns to original departure point
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Most travelers can participate
  • This tour/activity will have a maximum of 42 travelers
  • OPERATED BY Kbron travel
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Tulum, Coba, Playa Del Carmen and Cenote Day Tour?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
  • Temperature checks for travelers upon arrival
See all safety measures taken by Tulum, Coba, Playa Del Carmen and Cenote Day Tour.
Q:
What is the policy on sanitization during Tulum, Coba, Playa Del Carmen and Cenote Day Tour?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Tulum, Coba, Playa Del Carmen and Cenote Day Tour.
Q:
What is the social distancing policy during Tulum, Coba, Playa Del Carmen and Cenote Day Tour?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Tulum, Coba, Playa Del Carmen and Cenote Day Tour.
Q:
What measures are being taken to ensure staff health & safety during Tulum, Coba, Playa Del Carmen and Cenote Day Tour?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Tulum, Coba, Playa Del Carmen and Cenote Day Tour.

Traveler Photos

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Traveler Tips

  • "Get the life jacket as it allows to float freely." See review
  • "This is a group tour, not private so expect to ride on a large bus." See review

Reviews

3.5
star-3.5
162 Reviews
5 stars
69
4 stars
27
3 stars
25
2 stars
14
1 star
27

Reviews by Viator travelers

Showing 1-10 of 162 reviews
star-1
Disappointed
tina_m
, Jan 2022
They never contacted me or picked me up I tried to call the number and there was no answer very disappointed have never had this happen with your company
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star-3
Too Much Time on Bus and Selling Stuff
Bennett_P
, Jan 2022
First let me say that the Guide Augustine was very funny and knowledgeable and because Coba was closed the company swapped out a trip to an authentic Mayan village. That was the great part. The biggest issue was the amount of time on the bus it totaled to over 6 hours and the bus was not comfortable at all with seat in back where we were stuck (5 of us) that were child size. Moreover, with all the drive time there was very little time to spend at Tulum, the Cenote and Playa Del Carmen. In between we were continuously being pummeled with sales pitches and tip requests.
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2 travelers found this review helpful
star-1
We didn’t go to tulum it...
Hussein_S
, Jan 2022
We didn’t go to tulum it was closed and no one told us. We left the hotel at 6:30 am and we return at midnight it was verry horrible with kids. We just lost a complete day and it was verry exhausting. We ate one time in all these day and it was horrible.
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1 traveler found this review helpful
star-3
A tiring trip
Jan_B
, Jan 2022
Unfortunately, the Coba complex was closed. Instead we visited a Mayan village, which was uninteresting. Lunch was terrible. Overall, the trip was too long and we did not see much interesting. The night hour stop in Playa del Carmen was absolutely useless
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1 traveler found this review helpful
star-2
Waste of time and money
WH_B
, Jan 2022
Never went to Coba!!! The bus wasted so much time picking up so many people!!! We took a detour to a small house that felt like a scam. They did some dumb ritual with tip jars then after we’re led to a small hut with souvenirs. Out tour guide left us in Tulum and we had to ask other tour guides for help to get in the park. This tour sucked. Then we went to a buffet which wasn’t that good. They offered us drinks then after we drank them they told us to pay $3 each. They should’ve told us in advance instead of a surprise.
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star-3
Liked Tulum and Cenote - rest was disorganized
Tyler_H
, Dec 2021
It was memorable to see the ruins and the cenote, however the rest of the day was poorly communicated and executed. When we were picked up at our resort the van was full, so we had to sit on the van floor. We also knew that we wouldn't be going to Coba, however the new plans were not communicated. And, everywhere that we went was asking us to buy something or tip for something. At the end of the day (10 hours later!) they took us to Playa del Carmen to shop and walk around, and by that point all we wanted to do was return to our resort.
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star-3
Very nice AC bus, wish...
Jon_G
, Dec 2021
Very nice AC bus, wish there was a little more attention to masks. The driver was coughing nonstop the whole time
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star-2
Loooong Day 8:(
Greg_J
, Dec 2021
Tour guides put energy into the day. However, at every stop people took their time getting back to the bus and even though they warned them to be on time we were always waiting 20-30 min for late people. By the end of the tour that was supposed to take 11 hours it took 15! NOT acceptable
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icon Response from Host , Dec 2021
We are sorry about this feeling but as you state we try everything for punctuality in the meeting points but this its out of our hands we will try to improve with telling people about this. We hope all the activities and zones that are the tour you enjoy them.
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star-2
Friendly staff but not as expected
bobbimongkhon
, Dec 2021
Our trip was for 4 places and we were only taken to 2/4 places. Staff was friendly and knowledgeable. Bus was nice but we should have been told at the beginning we weren't able to go to coba or playa
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icon Response from Host , Dec 2021
We appreciate your comment, we want to inform you that the Coba archaeological zone closed that same day due to maintenance work, it is for this reason that we did not visit Coba, however we were able to offer you a visit to the Mayan Village to complement your tour, the visit to Playa del Carmen, as the descriptive mentions it, is only included for people who are staying in the area between Cancun and Playa del Carmen, since at the end of this visit we are heading back to Cancun, in this case your hotel is in Puerto Aventuras, that is why due to operational logistics we could not take you to Playa del Carmen. We will review your feedback so that we can continue to improve and provide you with a better experience in the future. Arturo Hernández
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star-2
Strange
Jonathan_W
, Dec 2021
Good locations, bad tour guides. I didn’t learn anything about the ruins and more often they just left us to do our own thing. Uncomfortable generally and strange comments from one of the guides. Tried to upsell us continually - don’t bother with any upgrade or diamond package. Driver did a great job of driving us for 12 hours though so fair play.
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icon Response from Host , Dec 2021
We appreciate your comments, we will review your opinions and the way you lived our experience in order to improve in the future and give you a better experience the next time you visit us. Once again, thank you very much for your preference. Arturo Hernandez
... MoreLess
1 traveler found this review helpful

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