Belize City and Rum Factory Tour

We didn't get to take this tour. We have been to Belize City before on Norwegian Cruise ships. We did not know that Norwegian now has its own island (Harvest Caye) and no longer goes to Belize City. We found this out after we tendered into the island and discovered that we were a 4 hour drive away from Belize City and there was absolutely no way to do the tour. I spoke with a local who was nice enough to call the tour operator, Way To Go Tours Belize and explained the situation. They couldn't have been more understanding and told me that they would put in for a full refund even though there was no advance notice. Next time I'm in Belize City, I'm going to look them up and thank them in person. We received notice of the refund today.

This is a great tour operator. We were treated very well and was overly pleased with it all. This was better than the large groups booked from the cruise ship. Trust....

This was a really fun tour! The tour through the city was on a party bus with good music and drinks. Would highly recommend this tour for anyone wanting to see the highlights of this beautiful island.

The tour itself was OK. We didn't actually get a tour of the Rum Factory which was disappointing, but overall it was something to fill in a morning.

The tour was nice. However, the car did not have air conditioner and the brakes appeared to be going out. Didn't feel entirely safe. Mr Brown was very accommodating and knowledgable of the area.

This is a great tour. Good over view of the city, and the rum factor tour is interesting. Our driver was Cardinal with Way to go tours, and he did a great job. He started giving local facts and information as soon as we drove away from the terminal. He was informative, witty, and very knowledgeable about Belize City, the history, culture, flora and fauna, and even the political life. He stopped wherever we wanted, took pictures of us in front of landmarks, and provided us with a fun entertaining tour. Definitely take this tour and ask for Cardinal when you visit Belize.

Cardinal our guide was very knowledgeable and informative. Never stopped at rum factor, but no one cared! .

This tour was changed by lack of passengers due to be Sunday. But we went to a Natural life reserve with monkeys, and iguanas instead and anyway was extrimely interesting to see how they live clase to the monkeys that go down the trees so that we can feed them. Very nice experience

Wonderful tour guide. Very informative and sincere interest in conveying facts and information about his country!

The WAY TO GO TOURS bus driver took off five minutes before we arrived to the waiting area. There were five supersize cruise ships in the harbor, all requiring tenders. I cannot believe the tour company could not relay this message to the bus driver. The tour dispatcher told us the bus left half empty, nonetheless we were on one of the first tenders to arrive in port. We were first told to repay for a new tour and get reimbursed later. Another couple on our tender also waiting for the bus got so annoyed about missing it and being told to pay up front for another bus tour, they walked away before the issue could be resolved. Then out of sympathy, a local police officer loaned his personal vehicle to the Way to Go Tours dispatcher, who was decent enough to take us on a personal guide tour, very nice of him. He told us that it worked out for the best because the bus that we were supposed to be on broke down at the so-called rum factory, stranding the tourists lucky enough to get on the bus in time. Other than the dispatcher from Way to Go, the rest of the experience with that travel group was terrible - very unprofessional.