College Football Hall of Fame General Admission

Hello. I am very sorry to hear that your experience went this way. We do accept Trip Advisor vouchers at our box office however I found that there was a miscommunication in our box office about the difference between Viator and Trip Advisor; they did not realize they are one in the same. My sincere apologies this happened and for the inconvenience of this experience. I do see that you were able to request a refund from Trip Advisor/Viator and I will be confirming with them that your refund is valid. Again, please accept our sincere apologies as your experience is not reflective of our policy with Trip Advisor vouchers; we do accept them.