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House of Waterford Crystal
House of Waterford Crystal

House of Waterford Crystal

star-5
1,939 Reviews
28 The Mall, Waterford, Ireland

The Basics

Visitors can get inside the facility during a guided tour. Factory tours, lasting around 90 minutes, give visitors an overview of the crystal-making process—from how it’s blown, molded, shaped, cut, engraved, and finished. The factory also showcases examples of the acclaimed crystal in the on-site retail store and showroom. Dublin-based travelers can tour the factory as part of daylong rail trips to Waterford and Kilkenny or on longer multi-day tours around Southeast Ireland.

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Recent reviews from experiences in Waterford

star-5
Great tour!
Tara, Sep 2020
House of Waterford Crystal Guided Factory Tour
Great tour, our guide Mary was very informative and friendly. The craftsmen diligently worked away but interacted with any questions we posed.
star-5
Excellence tour guide
clare, Aug 2020
House of Waterford Crystal Guided Factory Tour
very good tour, quide was very knowledgeable, small group made it much better, great to watch the men at work they were also very friendly enjoyed it very much. But the shop let the side down staff were not friendly at all and looked miserable.
star-5
Tennessee Traveler
smithonshadylane, Nov 2019
Waterford Crystal and Kilkenny Rail Tour from Dublin
We had a great tour to Waterford, mainly due to our wonderful guide Paddy! Everything that we expected we got, and then some. Would do it again anytime.
star-5
Nice train ride and fun adventure
almad422019, Oct 2019
Waterford Crystal and Kilkenny Rail Tour from Dublin
I was pleasantly surprised when we found out there were only six of us on the tour. John was our guide and he did a great job of explaining what would be happening as we went along. We felt safe and looked after. He went above and beyond the expected. All of us in our little group had become friends by the end of the tour.
star-4
Wortwhile
Tina, Aug 2020
House of Waterford Crystal Guided Factory Tour
We really enjoyed the tour and would recommend it. However the tour guide spoke to fast and it was difficult to pick up all the details. Overall really good
star-5
Absolutely fabulous tour
Soc, Aug 2020
House of Waterford Crystal Guided Factory Tour
The visit was just fabulous. The team were really nice and passionate about the crystal. The people working on the factory make an incredible job and even if a lot of people are here all day long to look at them they take time to say Hi. I highly recommend this tour 👌
star-5
One of our favorite tours!
mfneilson, Oct 2019
Luxury Tour Of Waterford Crystal & Kilkenny City Tour
We can't say enough about Irish Luxury Tours. We were the only people signed up for this tour, and they picked up us in a 7 series BMW and took only us Waterford and Kilkenny. Our driver Billy was a delight and accommodated our requests to stop to take pictures and told wonderful stories. Thour tour of Waterford was wonderful and great to see how the beautiful crystal is made. We had a private walking tour of Kilkenny that was fascinating and what a beautiful city. We have had other tours cancel on us when we're the only ones who sign up, but have the utmost respect for Irish Luxury tours for sticking to their commitment.
star-4
Sparkling
Edurne_A, Mar 2020
House of Waterford Crystal Guided Factory Tour
Great experience everything was explained very clearly and in professional way. I'd definitely recommend a visit
star-5
Absolutely Wonderful
Indylovestravel, Sep 2019
Waterford Crystal and Kilkenny Rail Tour from Dublin
Paddy was our guide and we didn't stop laughing from start to finish. He was very professional and made the whole trip a pleasure. Very knowledgeable and informative. We were made to feel very welcome and looked forward to more of the same with our other booked trip by Viator.
star-5
Waterford by Rail
akrtks, Sep 2019
Waterford Crystal and Kilkenny Rail Tour from Dublin
Our tour guide, Paddy, made this already great tour delightful. This was our only rail tour but would do it again vs travel by bus on small, windy roads (though that was fun too). There is more to Waterford than glass and Paddy took us on the Viking history walk. We had plenty of time for lunch and the factory tour of Waterford crystal. Recommend this tour, especially if you enjoy a train ride.
star-5
Educational
Elaine H, Oct 2019
House of Waterford Crystal Guided Factory Tour
Fun and educational tour. Seeing the glass blowers at work was the best part! And the beautiful gift shop was amazing even though I didn’t buy anything
star-5
Awesome experience
Curiosity233793, Sep 2019
Waterford Crystal and Kilkenny Rail Tour from Dublin
The countryside of Ireland is so beautiful to see and the whole tour is well done. John was amazing and made sure the entire group had fun together. Seeing how crystal is made and the detailing was so awesome.

Things to Know Before You Go

  • Learn about the legacy of Irish glassmaking.

  • The House of Waterford Crystal facility is wheelchair accessible.

  • A café on-site sells drinks and food, much of which is locally sourced.

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How to Get There

The House of Waterford Crystal factory is situated on the mall in the center of Waterford City in Southeast Ireland. The factory is about a 20-minute walk from Waterford Plunkett railway station. Parking is available at a pay-and-display car park directly behind the factory.

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When to Get There

The factory is busiest during the summer months. Tour numbers are limited, so if you plan on visiting during July or August, get there early in the day to secure your spot. Midweek is quieter than the weekend.

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Historic Waterford City

Ireland’s oldest city, Waterford is packed with historical attractions. After touring the factory, you may want to explore the lanes of the so-called Viking Triangle. You can learn about Waterford in times past at the enlightening Medieval Museum, at the 11th-century Reginald's Tower, which houses exhibits on Viking and medieval history, and at the Georgian-era Bishop's Palace, which chronicles life in 18th-century Waterford.

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